Error by exporting Captivate to Word: "Project Captions and Closed Captions"

Hello everybody,
I'm from Germany, working in Heidelberg and I've got a problem! I would so much appreciate if somebody would have a solution for it.
Nobody could help me yet - no Adobe support via chat, no Adobe support via phone. They said the forum is my last chance. I'm frustrated. But a solution is important for my ongoing project...
Description of the problem situation:
I've created an e-learning project in German language. This e-learning shall be translated into other languages, so I want to export a word document with the captions inside. I'm doing this way:
File > Export > Project Captions and Closed Captions, and save it as word doc.
But then, after I typed in a name for the word document, another "Save as"-window appears in the background (I discovered it by coincidence) and wants me to save a word template before the export process starts. Here's a screenshot:
I don't know the reason for this second "Save as" window, so I try to save a word template (I saved it on my desktop, because I don't know where else).
After klicking on "Save" the following error message appears:
(in English: Error by exporting of captions. Try the following things: if Microsoft Word is installed, if Word is open, if the exported file is open etc.)
It's not depending on the captivate file as such, I tried it with other ones (which have only one slide) - the same problem.
It's not depending on my computer, I tried it with another one in my office - there was the same thing, same error message (but without the step of saving a word template!).
Maybe important: My hardware and versions I'm working with...
Windows 7 Professional (Service Pack 1), 64bit
Adobe Captivate 8
Microsoft Word 2010
Does anyone has the same problem or does anyone know the answer for this problem?
I would really really appreciate your answers!! Thank you in advance!
Chris

Dear Mayank, dear Lilybiri,
thank you both soooo much, I couldn't belive what I saw as the export of captions worked!!! It was really surprising!
I guess your both solutions helped me out - Mayank's hint of the admin's rights was the necessary information! But it first worked because Lilybiri told me to insist and to try it after I restarted the PC - and to do it several times! So it worked!! Otherwise I would probably still be confused.
Thank you so much!
Here's the proof
Chris
PS: Does anyone know, why I still have to decide if I want to save the "Adobe Captivate" Template thing?
Every time I'm doing an export it asks me every time if I want to save or not save the "Adobe Captivate"-file...

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Error by exporting Captivate to Word: "Project Captions and Closed Captions"

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