Error c081- Missing BLOB file on add/modify

Hi All,
Looking for possible C081 error causes. One of users notify few of them (3 in last 2 weeks). Problems occur in attachments sent to GW internal receipients - always to the same.
Suspecting some kind of GW Client "use" errors (missing attachments are DOC files and receipient maybe opened it, save again to GW ? - receipient user won't cooperate to discover what happened).
GW2014 - one PO, one domain one the same server. 120 users.
Anyone found similar situation ?
Second question (maybe stupid): looking in offiles subdirs for lost BLOB files i found, that in different fdxx folders are blob files with the same name, different length, date. Is that possible ? Always I think files in offiles have different names.
Regards,
Maciej

In article <[email protected]>,
Mjwojciechowski wrote:
> Looking for possible C081 error causes. One of users notify few of them
> (3 in last 2 weeks). Problems occur in attachments sent to GW internal
> receipients - always to the same.
Same? Same users? Same files? It looks like you missed a few key words
that would help us better understand what is happening.
> Suspecting some kind of GW Client "use" errors (missing attachments are
> DOC files and receipient maybe opened it, save again to GW ? -
> receipient user won't cooperate to discover what happened).
I doubt it is the user doing that as it is totally a back end error. What
is the server that the POA is running on? Make sure AV is NOT doing
anything with the GroupWise data files. How tight on RAM and disk space is
this server?
> Second question (maybe stupid): looking in offiles subdirs for lost BLOB
> files i found, that in different fdxx folders are blob files with the
> same name, different length, date. Is that possible ? Always I think
> files in offiles have different names.
Not stupid at all, just a knowledge gap that can be easily filled. Even
some of the older books are GroupWise will be helpful as the basic file
structure hasn't changes much since GroupWise 5.
Yes the files exist as you describe, but it is extremely rare any of us
match them to a particular message. Basically just treat the whole offiles
structure as if it was a big database. There isn't a whole lot written
about the details of them because for the most part they are a hands off
operation. If you need to actually touch them, it should be a Novell
support rep telling you that.
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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