"error cannot connect to itunes store", what can i do?

someone sent me an album and when i try to redeem it an error menssage appears: "error, cannot connect to itunes store", i don´t know what to do, can you help me?

Hello lilygarciadalba,
Welcome to the Apple Support Communities! It sounds like you are receiving an error message when attempting to connect to the iTunes Store. The following resource may provide a solution:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
Cheers,
Matt M.

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