Error closing Adobe Reader 10.1.1.33

Good morning,
just after upgrading to Adobe Reader 10.1, when I close the program (with single file and also with multiple files open), the program gives an error:
AppName: acrord32.exe
AppVer: 10.1.1.33
ModName: acrord32.dll
ModVer: 10.1.1.33
Offset: 001fc864
Also the Event Viewer records the Application error ID 1000 with the same reference codes.
I'm using XP SP3, and I had no problems before installing version 10.1.
Any suggestions?
Thanks
Ilario
Here is my sysInfo.txt generated by Reader:
Acrobat installato:
Acrobat installato: C:\Programmi\Adobe\Reader 10.0\Reader\AcroRd32.exe
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
Browser predefinito:
Controllo:
    Nome: NVIDIA Quadro4 980 XGL
    Risoluzione: 1024 x 768 x 60
    Bit per pixel: 32
Controllo:
    Nome: NVIDIA Quadro4 980 XGL
    Risoluzione: 1280 x 1024 x 75
    Bit per pixel: 32
Directory temporanea: C:\DOCUME~1\ibonomi\IMPOST~1\Temp\
Directory Windows: C:\WINDOWS
Fuso orario: ora solare Europa occidentale
Lingua: Italiano (Italia)
Memoria fisica disponibile: 903916 KB
Memoria fisica totale: 2096652 KB
Memoria virtuale disponibile: 1856248 KB
Memoria virtuale totale: 2097024 KB
Nome sistema: OSMIO
Nome SO: Microsoft Windows XP Professional
Nome utente: ibonomi
Posta predefinita: Microsoft Outlook
    mapi32.dll
    Versione: 1.0.2536.0 (XPClient.010817-1148)
Processore: x86 Family 15 Model 2 Stepping 9  GenuineIntel  ~3056  Mhz
Produttore SO: Microsoft Corporation
Scheda grafica: NVIDIA Quadro4 980 XGL
    Versione: 6.14.10.9136
    Verifica: Non supportata
Spazio file di paging: 4194303 KB
Versione BIOS: COMPAQ - 20040224
Versione SO: 5.1.2600  Service Pack 3
Plug-in installati:
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\AcroForm.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\DigSig.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\IA32.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\PDDom.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\PPKLite.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56
C:\Programmi\Adobe\Reader 10.0\Reader\plug_ins\Updater.api
    Versione: 10.1.1.33
    Data di creazione: 2011/09/05
    Ora di creazione: 18.04.56

This is a very good point, but also other programs use MSVCR90.DLL. (in my case, Autodesk Design Review 2012, for example). If I replace the library, I fear that some other programs will give me problems. At the moment I’m using version 9.0.30729.4148. The file is stored in the C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e folder, but I also have other versions (like 9.0.30729.1 and 9.0.21022.8) stored in other system folders like the one before.
Doesn't Adobe plan to recompile the Reader following the latest libraries? this would be the better solution for the problem!

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