Error code 0xc000021a

I have an HP 14-bo19us laptop, when I try to re-boot and recovery I get error code 0xc000021a - Then it directs me to this website for answers, could you please help me with this problem ?
Thanks...
Jim Laszlo

Have you tested the hard drive using Diagnostics? Accessed by tapping Esc key immedaitely after powering on the laptop. This will bring up a menu where F2 System Diagnostics is the choice to make.
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Similar Messages

Error Code 0xc0000001 and 0xc000021a

I'm currently using my laptop for 2 months and today when I shut down my Dell Inspiron 15 a while ago and open it again after an hour I continuously get this blue error
Your PC ran into Problem and it needs to restart. We're just collecting some error info, and then we'll restart for you.
If you'd like to know more you can search online later for this error. 0xc000021a
After it automatically restart it says
RECOVERY
Your PC couldn't start properly
After multiple tries, the operating system on your pc failed to start, so it needs to be repaired
Error code: 0xc0000001
You'll need to use the recovery tools on your installation media. If you don't have an installation media (like a disc or USB devices), contact your system administrator or PC manufacturer.
I read a lot of problem the same problem as what I have but they're system are just upgraded unlike mine. I don't know what causes it and I'm using windows 8 ever since i got this laptop.
Whats should I do I encounter this problem about 3 hours ago help me please!!!
Thank you!!

Hi,
I get frequent notifications from Microsoft right after turning on, after I encounter that BSOD
It says Your PC ran into a problem, then it always shows 3 files that are going to send to Microsoft and a lot of details
and
ahmm I notice something a day ago
that the FILES that are going to be sent to Microsoft are different somehow
here's some screenshots but it's just 3 coz I notice it too late already
and I also remember that my laptop suddenly go into "backup and recovery mode" a day before I encounter this problem
but I don't have any DISC or USB plug in to my laptop that time
do you think that's the problem???
Thank You so much!!!

Error message 0xc000021a - every day after a boot of notebook W8

Hi,
I have the following issue. I have a Windows 8 notebook from MSI. Since the last couple of days, I'm facing an issue when I try to boot the notenbook. It returns with a 0c000021A error. When I open SrtTrail.txt, I see the following message:
Test Performed:
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 172 ms
Test Performed:
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 641 ms
Test Performed:
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 281 ms
Test Performed:
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms
Test Performed:
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 188 ms
Test Performed:
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 1828 ms
Test Performed:
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 516 ms
Root cause found:
Bugcheck c000021a. Parameters = 0xfffff8a003f9b850, 0xffffffffc0000428, 0xfffff8a0003bb610, 0x0.
Boot critical file is corrupt.
I have been looking for a long time to find a proper solution, but from what I found on the internet, there are so many different approaches and I don't know whether the provided solutions have worked or not. I did a disk clean up, I have no other log files
present. If you need more details for further analysis, please let me know. Currently, I'm using the DISM utility to get the notebook booted, but I prefer a proper start up from my notebook.
Any help is really appreciated.

* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C000021A, {fffff8a003e1cda0, ffffffffc0000428, fffff8a00017dbb0, 0}
----- ETW minidump data unavailable-----
Probably caused by : ntkrnlmp.exe ( nt!NtSetSystemPowerState+878 )
Followup: MachineOwner
6: kd> !analyze -v
* Bugcheck Analysis *
WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: fffff8a003e1cda0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: fffff8a00017dbb0
Arg4: 0000000000000000
Debugging Details:
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_PARAMETER1: fffff8a003e1cda0
EXCEPTION_PARAMETER2: ffffffffc0000428
EXCEPTION_PARAMETER3: fffff8a00017dbb0
EXCEPTION_PARAMETER4: 0
ADDITIONAL_DEBUG_TEXT: Verification of a KnownDLL failed.
BUGCHECK_STR: 0xc000021a_c0000428_user32.dll_HASH_INVALID
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: smss.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER: from fffff8030a39048e to fffff8030a079540
STACK_TEXT:
fffff880`039436e8 fffff803`0a39048e : 00000000`0000004c 00000000`c000021a fffff880`0120d400 fffffa80`0dd1d130 : nt!KeBugCheckEx
fffff880`039436f0 fffff803`0a381aec : 00000000`00000001 00000000`00000002 ffffffff`80000110 00000000`00000002 : nt!PopGracefulShutdown+0x29a
fffff880`03943730 fffff803`0a078553 : fffffa80`06bf5900 00000000`00000000 00000000`c0000004 fffff880`03943901 : nt!NtSetSystemPowerState+0x878
fffff880`03943870 fffff803`0a07d730 : fffff803`0a626fcf 00000000`00000001 00000000`00000000 fffffa80`00000004 : nt!KiSystemServiceCopyEnd+0x13
fffff880`03943a08 fffff803`0a626fcf : 00000000`00000001 00000000`00000000 fffffa80`00000004 fffffa80`0bf07ce0 : nt!KiServiceLinkage
fffff880`03943a10 fffff803`0a4fb833 : fffff8a0`00027010 fffff803`0a45f2bc 00000000`00000000 fffff8a0`000604a8 : nt! ?? ::NNGAKEGL::`string'+0x41aa9
fffff880`03943ad0 fffff803`0a04e860 : fffffa80`06bf5900 00000000`00000000 00000000`00000002 fffff803`0a082dbc : nt!PopPolicyWorkerAction+0x63
fffff880`03943b40 fffff803`0a0b7411 : fffff803`00000002 fffff803`0a04e7a0 fffff803`0a2b8620 fffff803`0a082d00 : nt!PopPolicyWorkerThread+0xc0
fffff880`03943b80 fffff803`0a04c075 : 00000000`10000000 00000000`00000080 fffff803`0a0b72d0 fffffa80`06bf5900 : nt!ExpWorkerThread+0x142
fffff880`03943c10 fffff803`0a1003b6 : fffff803`0a317180 fffffa80`06bf5900 fffff803`0a371880 fffffa80`06996040 : nt!PspSystemThreadStartup+0x59
fffff880`03943c60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!NtSetSystemPowerState+878
fffff803`0a381aec cc int 3
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!NtSetSystemPowerState+878
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 536464f4
IMAGE_VERSION: 6.2.9200.16912
BUCKET_ID_FUNC_OFFSET: 878
FAILURE_BUCKET_ID: 0xc000021a_c0000428_user32.dll_HASH_INVALID_nt!NtSetSystemPowerState
BUCKET_ID: 0xc000021a_c0000428_user32.dll_HASH_INVALID_nt!NtSetSystemPowerState
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xc000021a_c0000428_user32.dll_hash_invalid_nt!ntsetsystempowerstate
FAILURE_ID_HASH: {4c1cb833-8749-f823-0b1e-7f7a668864ad}
Followup: MachineOwner
adn this shows 6: kd> db fffff8a003e1cda0
fffff8a0`03e1cda0 56 65 72 69 66 69 63 61-74 69 6f 6e 20 6f 66 20 Verification of
fffff8a0`03e1cdb0 61 20 4b 6e 6f 77 6e 44-4c 4c 20 66 61 69 6c 65 a KnownDLL faile
fffff8a0`03e1cdc0 64 2e 00 00 20 02 00 00-01 01 00 00 00 00 00 05 d... ...........
fffff8a0`03e1cdd0 04 01 04 03 4e 74 46 73-02 00 00 00 00 00 14 00 ....NtFs........
fffff8a0`03e1cde0 20 ea d1 03 a0 f8 ff ff-00 00 00 00 00 00 00 00 ...............
fffff8a0`03e1cdf0 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
fffff8a0`03e1ce00 38 ce 00 00 00 00 02 00-20 9b e3 03 a0 f8 ff ff 8....... .......
fffff8a0`03e1ce10 04 01 0c 03 46 49 63 73-30 00 43 00 30 00 34 00 ....FIcs0.C.0.4.
6: kd> da fffff8a00017dbb0
fffff8a0`0017dbb0 "user32.dll"
Hi, the dump analysis indicates that this issue is probably caused by ntkrnlmp.exe a NT Kernel & System file, and deep analysis shows that the error is related with user32.dll file, invalid hash, this file must be corrupted, or might be placed with
other files due to some 3 rd part software installation, or even virus infection, I suggest you refer to this link to fix the dll file, replace the file with a right copy (this is an old link, but some solutions are also useful in Windows 8.1)
http://support.microsoft.com/kb/142676
Yolanda Zhu
TechNet Community Support

Cannot delete file from external hard drive (error code 36) in Finder, but Terminal is ok

I have a relatively new Macbook Pro Retina 15" and have a Western Digital 1 TB Passport. I've been using the passport for about a year now without any problems on older Macbooks in my house. I used to be able to read and write to this drive no problem. I am using the Paragon NTFS for Mac software in order to read and write to the NTFS drive. When I navigate through the drive in Finder, if I try to create a new folder, I do not have a problem. If I try to delete that folder I just created, I get this error:
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Thanx for such qucik reply!!! The pages were great, it had an answer for my problem, but unfortunately it also involved me dealing with it only on the MacIntosh HD itself, not on mounted external drive I suppose... So it didn't work they say that there is an icon in the left corner indicating locked folder - I don't see any icon on it. It says you can untick the box to unlock the folder - there is no tick to be unticked. Finally, they say that if I don't have permition or rights I cannot delete it. But how do i change permittion which already says that i can read and write in it? So everything appears to be normal only I cannot delete it. there is not even any warnig telling me I don't have enough rights, it just requires the password and after me typing it in it makes the sound of scraping paper but does nothing more. I aslo had some problems with emptying Trash after being seemingly succesful with one file and had got so far to have them appear in the Trash (no clue how this one actully got there though..) I followd the advice and emptied the Trash with Terminal. The Folder is still there but it shows 0 Kb... So far so good BUT: It is still on the external drive, so I obviously only managed to copy it into the Trash!!! Phew, innit a bit too tight to poor owners, this macbook?? I want my rights back!

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My ipod touch is not list as a device on itunes. When I tried do update itunes, I get a ox8007054f error code and the update will not complete.

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Capturing oracle error codes into a variable

Hi
Can someone show me how it is possible to save an Oracle defined error code into a variable? What I am trying to do is when a stored procedure fails an Oracle error is raised, such as ORA-xxxx, then pass this code into variable to be saved into a log.
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user633278 wrote:
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3 begin
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Some data in ... could not be read or written. (Error code -36).

Hello.
I just got a Lacie 512mb disk, and thought it would be ideal for running my iTunes library off of. Got the disk, ran it through its paces, hooked it up to my Mac mini, and I can't seem to copy hardly any files over. Here's one error (but you can replace "iTunes Library" with any song and it's the same thing)...
'The Finder cannot complete the operation because some data in "iTunes Library" could not be read or written. (Error code -36).'
So, I think there's disk or file damage, etc. I boot off an external and run Disk Utility, DiskWarrior and TechToolPro against it - everything checks out fine.
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So, at first I think it's the mini, then I think it's the Lacie, because it's new, so I reformat it: same issue. And that coupled with it won't copy to my Repair Boot, makes me think the mini again.
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Mac mini Mac OS X (10.4.3)

I experienced a problem in a familiar way.
After a recording session I tried to copy the complete folder with session and sound files to another disk (original and target disk both LaCie d2 250 FW800).
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Almost seems like some kind of copy protection, like implied earlier in this thread. I hope it's not. These are the originals...

"the finder cannot complete the operation because some data in [name of iMovie file] could not be read or written (Error Code 26)

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I have an iMovie project in iMovie HD 6.0.3. (Mac OS 10.5.8)
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iMovie file] could not be read or written (Error Code 26)" or the
message "A project file is missing. The file [name of the QuickTime
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Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
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I tried those solutions for my trash and that helped after some trying.
However, I still have the problem with copying and moving files.
I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
Who can help me??
Cannot seem to find any info on it on the support-forums or elsewhere.
My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
Any help would be greatly appreciated...
Otto

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

Error code 0xc000021a

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