Error Code (-1) Can't Restore iPad

Tried updating to the latest OS. It failed and itunes says iPad needs to be restored. Tried restoring and get error code (-1). tried restoring again. It goes through the restore process, completes, then says it needs to be restored (as if that's not what I just did). So I try again and get error code (-1)
I have:
Restarted the pc
Restarted the ipad
Hard reset
Uninstalled and reinstalled the latest itunes
Tried all the different usb ports
Created a new user for the pc
none of which works... still getting the same error or it just finishes and states that it needs to be restored
This is a freshly unboxed iPad 32GB wifi (original ipad) that was given as a replacement for another non functioning ipad
called customer service (the guy was patient and very friendly by the way) but they were unable to find any info on an error code (-1).
Has anyone else received this error code or heard of it? anyone know a cause or a fix?

If you can't update or restore your iPad: Press and hold down the home button for five (5) seconds, then (without letting go of the home button) hold on to the sleep button until the apple sign shows up on your screen, and finally (still holding on to the home button) let go of the sleep button, and in a few seconds the image with a USB cable and the iTunes logo should appear.
This process puts your iPad into DUI mode which means that it has been un-bricked and should work properly once you put it into iTunes. Keep in mind though: it won't start up untill you plug it into your computer, let it start up, and sync it to get everything you need.
Best of luck!
Note: If your iPad, iPhone, or iPod Touch ever crash and refuse to work; you can do this process at any time to get it going again. If you're running iOS 5 you don't need to connect it to a computer at all, just configure your device like you did when you installed the software for the first time.
Message was edited by: K1ngc00l

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