Error code 1013
I can't get my phone out of recovery mode getting error code 1013
cduff2122 wrote:
I can't get my phone out of recovery mode getting error code 1013
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Similar Messages
-
Please help have error code 1013 and can not restore iphone 3gs
i have tried every thing i can find to restore 3gs and no luck
tried 4 different computers and 3 cables and all the usb ports on the computers
i have even tried the gs.apple.com fix and no go.. am at a loss on what to do next any help
would be great thank you allEvery time I restore I get a different code last 2 times I have gotten code 1002
And 1013 a few times.
Error 1002 usually means a hardware problem. If you've tried several known working cables, the problem is likely in thte phone itself.
+"Error 23, 28, 29, 40, 1002, 1011, 1012, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue."+ -
Error code 1013 after updating a brand new iPad 3G 16GB
Hi all,
I've got my new iPad today and over excited I've attached it to iTunes (v 10.1). It asked me to upgrade to the new OS and I did. After that it gave an error and told me that I had to recover. Now i'm trying to recover it all night and I still get the error message:
The iPad couldn't be recovered. There has been an unknown error (1013).
Has anybody seen this error before? And if so, what's the solution. It's a brand new iPad and I haven't got a clue what's wrong.
Kind Regards,
RobHi Graham,
Yes that should explain it. I've found that article earlier today. The following doesn't solve it off course:
+Error 23, 28, 29, 1002, 1011, 1012, 1013, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.+
I have tried connecting on a different USB port, trying a different Windows laptop. I even went to my parents house to attach it to their Mac. Not solved yet. I'm a bit desperate. I've called the Apple Custumer Desk, but they couldn't help me either. They want me to sent my iPad to them and I will get it back in two weeks. But I'm not believing that it is a problem with the hardware...
any ideas? -
PLease I need to kwon what's mean the error 1013
Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.
copied from http://support.apple.com/kb/TS1275 -
My iPhone has been on the fritz the past week or so and now it is saying unknown error 1013 whenever I try to restore it. Does anyone know what to do? I've looked online and the only stuff I see about it involves jailbreaking and I don't want to do that. Any help would be appreciated.
Try the techniques in this thread:
http://discussions.apple.com/thread.jspa?threadID=1752200 -
I read on several sites where you go to windows/system32/drivers/etc/hosts and delete gs_apple.com or something like that. I went there, there is no such file or anything with apple in it.
Any suggestions?Click 1013 on that page ---> iOS: Resolving update and restore alert messages
-
Cant restore Restore ipad2 - error code 1013
Need help how to restore my ipad2
so my i pad 2 is curently in "disabled mode" i need to restore it. it had not been able to restore i have traed to hold the home buttin and the power button and i download the new firmware and when i tunes said "varifing my ipad " it than said " a interuption has accoued and can not restore i pad". do i have to conect it to the preavace computer that i sinked to???? can you help me?????
-
IPod Touch 1st Gen 1013 Restore Error Code
So I have my iPod touch that I treat with the utmost care and it got stuck in the apple logo on startup. I tried restoring in the iTunes(hold home button and plug in USB) and DFU mode and I always get the 1013 error code. So yesterday I brought it into the Apple Store and they attempted to restore it and it gave them the 1013 error code. He told me that it was a generic error code and it would cost $250 to get a new 3rd Gen iPod Touch, which isn't a very ideal result. So I spent some time thinking about this and I thought why is it my problem that Apple can't fix their iPod especially if it's a generic error code. I take great care of my iPod and have nothing wrong so why should I be paying $250 for a new one? So today I called Apple Care support and after complaining to them they told me that the $250 would be the cost to *JUST REFURBRISH IT!* So I said "so if I am going to pay $250 dollars then shouldn't I just buy a new 32GB 3rd Gen iPod Touch?" The man said he agreed with me and that he was sorry there was nothing else he could do. I then asked if there was a way to see if the iPod had a software or hardware error and he asked if the genius at the store had run a diagnostics test. I said no because all I had was a restore done and I was sent on my way. He said that the store should have run a diagnostics test because it was protocol. So now I have to go back into the Apple Store and get a diagnostics test run on my iPod because the initial genius didn't follow protocol and just insisted that the iPod touch had a hardware failure so it was out of warranty. I highly doubted it was a hardware failure because restoring the firmware is a software issue. And nobody can give me solid facts why it's not, other than the genius thinking he really is a "genius" and telling me it's not because he didn't follow protocol.
So tell me what else you think I should do other than get the diagnostics test run. Any comments or input would be much appreciated.
My overall goal would be to have my iPod replace or fixed for free because that would be the reasonable thing to do. Especially because all the trouble Apple has cause me thus far.as directed by referenced guide followed steps below
recovery mode method
connect ipod device shows usb i tunes screen
dectected by itunes as ipod in recovery mode must restore to use
select restore/update to factory settings
Extracting then preparing ipod to restore
powers off after white screen flash disconect sound is heard, powers on black screen with apple connect sound heard, powers off to black screen diconect sound heard
error 1603 could not restore
DUF mode method
same as before except black screen due to duf mode
error 1604 (not 1603)
Manual Install method
Downloaded appropriate files
connected device itunes recognizes as in recovery mode
selected software with the shift+restore method
preparing to restore
white screen disconect connect black screen with apple logo then dicnnect black screen
could not restore error 1603
any other recomendations? -
FS - Error code 3006 from SQL-Query
Hello world!
Can someone inform me which possible errors in a query cause the following error message after the query is activated?
Internal Error (3006) Message [131-183]
Until now I had only error code 1003, which signals syntax errors etc. in the query.
By the way: Does anywhere exists a list of error codes/messages occuring in SAP B1?
Thank you!
Frank RomeniError codes and their description can be found in SDK help files
I have pasted them below for your ref
-39
End of File
-43
File not Found
-47
File is Busy
-50
File Cannot Open
-51
File Corrupted
-99
Division by Zero
-100
Out of Memory
-101
Print Error
-103
Print Canceled
-104
Money Overflow
-111
Invalid Memory Access
-199
General Error
-213
Bad Directory
-214
File Already Exists
-216
Invalid File Permission
-217
Invalid Path
-1001
Data Source - Bad Column Type
-1003
Data Source - Alias Not Found
-1004
Data Source - Value Not Found
-1005
Data Source - Bad Date
-1012
Data Source - No Default Column
-1013
Data Source - Zero/Blank Value
-1015
Data Source - Integer Overflow
-1016
Data Source - Bad Value
-1022
Data Source - Other File Not Related
-1023
Data Source - Other Key Not In Main Key
-1025
Data Source - Array Record Not Found
-1027
Data Source - Value Must Be Positive
-1028
Data Source - Value Must Be Negative
-1029
Data Source - Column Cannot be updated
-1100
Data Source - Cannot Allocate Environment
-1101
Data Source - Bad Connection
-1102
Data Source - Connection Not Opened
-1103
Data Source - DB Already Exists
-1104
Data Source - Cannot Create Database
-1200
Data Source - Data Bind General Error
-2001
Data Source - Bad Parameters
-2003
Data Source - Too Many Tables
-2004
Data Source - Table Not Found
-2006
Data Source - Bad Table Definition
-2007
Data Source - Bad Data Source
-2010
Data Source - Bad Data Source Offset
-2013
Data Source - No Fields In Table
-2014
Data Source - Bad Field Index
-2015
Data Source - Bad Index Number
-2017
Data Source - Bad Alias
-2020
Data Source - Bad Alias
-2022
Data Source - Bad Field Level
-2024
Data Source - Not Matching Data Source
-2025
Data Source - No Keys In Table
-2027
Data Source - Partial Data Found
-2028
Data Source - No Data Found
-2029
Data Source - No Matching Field
-2035
Data Source - Duplicate Keys
-2038
Data Source - Record Lock
-2039
Data Source - Data Was Changed
-2045
Data Source - End of Sort
-2049
Data Source - Not Opened for Write
-2056
Data Source - No Matching With Current Data Source
-2062
Data Source - Bad Container Offset
-3001
Query - Field Not Found
-3003
Query - Bad Data Source
-3004
Query - Bad Token
-3005
Query - Token After End
-3006
Query - Unexpected End
-3008
Query - Too Long Query
-3009
Query - Extra Right Parenthesis
-3010
Query - Missing Right Parenthesis
-3012
Query - No Operation Code
-3013
Query - No Field In Comparison
-3014
Query - Bad Condition
-3015
Query - Bad Sort List
-3017
Query - No String
-3018
Query - Too Many Fields
-3019
Query - Too Many Indexes
-3020
Query - Too Many Tables
-3021
Query - Reference Not Found
-3022
Query - Bad Range Set
-3023
Query - Bad Parsing
-3025
Query - Data Bind is Missing
-3026
Query - Bad Input
-3027
Query - Progress Aborted
-3028
Query - Bad Table Index
-3032
Query - General Failure
-3033
Query - Empty Record
-3036
Query - Bad Parameter
-3037
Query - Missing Table in List
-3040
Query - Bad Operation
-3041
Query - Bad Expression
-3042
Query - Name Already Exists
-3044
Query - Time Expired
3001
Form - Is Not Initialized
3002
Form - Bad Data Source
3003
Form - Exceeded Data Sources Limit
3006
Form - Invalid Form Item
3007
Form - Exceeded Forms Limit
3009
Form - Too Many Saved Data
3012
Form - Invalid Form
3015
Form - Cannot Get Multi-Line Edit
3016
Form - Bad Item Type
3017
Form - Bad Parameter
3023
Form - No Message Callback
3029
Form - Item Is Not Selectable
3031
Form - Bad Value
3033
Form - Item Not Found
4007
Grid - Invalid
4008
Grid - Bad Size
4009
Grid - No Data
4011
Grid - Invalid Parameters
4013
Grid - Not Super Title
4014
Grid - Super Title 2 Exits
4015
Bad Item Unique ID
4016
Grid - Bad Data
4017
Grid - Column is Already Folded
4018
Grid - Column is Already Expanded
4019
Grid - Line Exists
4020
Grid - Not Enough Data
4022
Grid - Super Title Exists
4027
Grid - Row Is Not Collapsible
8004
Status Bar - No Such Info
8005
Status Bar - Info Occupied
8006
Status Bar - No Message Bar
8007
Status Bar - Progress Stopped
8008
Status Bar - Too Many Progress
5001
Graph - Invalid
5002
Graph - Bad Form Item
5005
Graph - Bad Parameters
-7008
Form not found
-7000
Invalid Form
-7031
Form - Reserved /Illegal form Unique ID
-7032
Form - Invalid Mode
-7006
The item is not a user defined item and cannot be manipulated in such manner
-7005
Invalid table name
-7004
XML batch load failed
-7003
Menu operation Add failed
-7002
Function not supported
-7001
Invalid Item
-7034
Could not clear item in group
-7033
Out of boundaries
-7020
This method cannot be invoked by a Cell object
-7019
Invalid form unique ID. Should not begin with an F_ prefix
-7018
Invalid Field Value
-7017
Invalid Field Name
-7016
This datasource object is not a user-defined object
-7015
Invalid Column
-7014
A Column object with the specified unique ID already exists in the system.
-7013
The string value entered should be less then 10 characters.
-7012
An Item object with the specified unique ID already exists in the system.
-7011
The string value entered should be less then 11 characters.
-7010
A form with the requested unique ID already exists in the system.
-7009
The string value entered should be less the 32 characters.
-7040
Cannot Load XML File
-7051
Unexpected usage of the specified XML TAG.
-7050
This action type is not valid or not implemented yet.
-7043
Cannot load the Menu resource from the specified XML file.
-7042
Cannot load the Item resource from the specified XML file.
-7041
Cannot load the Form resource from the specified XML file.
-7071
Failed to create the items group.
-7070
UID
-7069
Failed to change the form current pane level.
-7068
Failed to change the form color.
-7067
Failed to change the Form mode.
-7066
Failed to fix the form default button.
-7065
Failed to change the form Visible state.
-7064
Could not change the form title.
-7063
The change of form dimensions has failed
-7062
Unknown Form attribute
-7061
XML batch resource update is not supported yet.
-7060
Reached Max Number of user data sources.
-7094
Failed to add the items child objects.
-7093
Failed to batch add the items
-7092
Failed to bind the item to the data source
-7091
Wrong Item Attribute
-7090
Unknown Field Type
-7114
Type of Column is Not Supported.
-7113
Failed to add the column child objects.
-7112
Failed to add the new columns.
-7111
Failed to bind the column to a data source
-7110
Invalid column attributes
-7133
The specified menu position is not valid
-7132
Invalid menu type
-7131
Failed to add the menu object
-7130
The specified menu already exists.
-7030
Invalid Row Number
-7029
Operation not supported on system form.
-7028
Out of boundary of DB data source offset.
-7027
The menu item is not a user defined menu item and cannot be manipulated in such manner.
-7026
Menu item was not found
-7025
Unknown Form State
-7024
Failed setting form bounds
-7023
Invalid Target
-7022
Could not commit action because the item is currently in focus.
-7021
Operation could not be set on extended edit text item.
-7200
Your connection string doesn't much UI development work mode.
-7201
The specified connection string is not valid. -
Hi,
*I got error ORA-00600: internal error code, arguments: [ktsxtffs2], [284], [1398030667], [], [],*
at starting up of database, database is up and running no issues till then
I found MOS doc 786443.1...
As mentioned in the Doc to drop and create temporary tablespaces...
i added another temp tablespace and make it default temporary tablespace and tried to delete the old one it returns the error:ORA-1013 signalled during: drop tablespace temp1..
i have two tempfiles temp1 and temp2 under tablespace group temp
please advise how to delete the tablespace group
thanks,
AligHi Alig;
ORA-00600 is internal error which means if error retry then you take support from oracle, Pelase check Note:Troubleshoot an ORA-600 or ORA-7445 Error Using the Error Lookup Tool [ID 153788.1]
Put your version and your error and look up error, it will bring you some document, check them and if they are not useful for your i strongly suggest log a Sr for your issue
Regard
Helios -
my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file. -
I have been trying to update to iOS 6, I have updated my iTunes, as well as my OS on my Windows 7. I have an iPhone 4s but I keep getting the code 3194, I have no clue what it is, but it is very annoying. Does anyone have any suggestions? What should I do?
From this article: http://support.apple.com/kb/TS3694
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Do you need help with error code 1004
The alert message in iTunes may include one of the following numbers (or the message may include a number not listed here):
1, -1, 2, 4, 6, 9, 13, 14, 20, 21, 23, 26, 28, 29, 34, 35, 36, 37, 40, -48, -50, 1000, 1002, 1004, 1011, 1013, 1014, 1015, 1479, 1600, 1601, 1602, 1603, 1604, 1611, 1631, 1638, 1639, 2001, 2002, 2005, 2006, 2009, 3002, 3004, 3013, 3014, 3015, 3194, 3200, 9006, 9807, -9808, 9844, 4026xxxxx.
Click the link for the error code you have. If it's not listed here, check the error messages below, and then if necessary follow the advanced steps below to resolve the issue.
Resolution
Specific error messages and resolutions
Collapse All | Expand All
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service. If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Error 13, 14, 35 and 50 (or -50)These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
There was a problem downloading the software for the iPhone (or another iOS device)
See the steps below for error codes 3000-3999.
iTunes cannot connect to the iPhone because an invalid response received from the device
This error occurs when there are problems communicating through USB. This may be resolved by following the steps for errors 13 or 14 above.
Unknown Error containing "0xE" when restoring
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
Hang during restore processSee the following:
Error 150:30 - Error "Licensing has stopped working" | Mac OS :
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html -
TS3694 iPhone - Unable to restore - Error code 3004
Hi... I persistently encounter an unknown error (3004) when trying to restore my iPhone. I am using Windows 7. Would any one be able to advise how I can resolve the problem. Thank you.
Did you ever use tinyumbrella to hack your phone? It may have altered your computer hosts file, blocking access to Apple servers (gs.apple.com)
"Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network."
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
TS3694 unable to restore iphone error code 3194 keeps coming up what do i do?
unable to restore iphone 4 - error code 3194 keeps coming up what do i do ?
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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