Error code 1015

I TRIED TO RESTORE IPHONE 3G AND IT GETS TOWARDS THE END OF RESTRE THEN I GET A POP UP SAYING CANNOT BE RESTORE UNKNOWN ERROR CODE 1015 CAN SOMEONE PLEASE HELP ME OUT ITS S FRUSTRATING

Hello Alexis8581,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#hardware
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Best of luck,
Mario

Similar Messages

HT201210 iPhone 3G restoring error code "1015"

I am getting the error code "1015" and this webpage is not helping me AT ALL. Any help? I get the code when trying to restore my iPhone 3G.

This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

HT201210 my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.

TS3694 what is error code 1015 trying to restore but keeps coming up with this code

what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

Are you trying to downgrade your iPhone?
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
(from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
If not, try to move or delete the IPSW file and let iTunes download it again.
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your device. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows XP
iPhone
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

TS3694 How to resolve error code 1015 in restoring apple iphone. Please guide

How to resolve error code 1015 in restoring apple iphone. Please guide.

Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

Update 3G - Error code 1015

Hi;
Was given an iphone by a friend who said it weren't working anymore. Tried to get it into recovery mode to install IOS 4.2.3 (I think, anyway - doesn't show the version number now?) with iTunes 10.5.3.3
Went through the update process but then dropped out with error code 1015. From googling it seems that this is when a phone has been jailbroken...
My friend bought this off someone a while ago and says the person who had it before did this with Cydia... and has only really used it as an ipod themselves so hasn't noticed anything. The phone still sits at the black apple logo screen.
Can anyone help on this?

Error 1015 is most often a downgrade error. When this is issued by iTunes when restoring to 4.2.1 (obviously not a downgrade) the most common cause is that the iPhone has the iPAD baseband. You will have to search the Web for information on how to get your iPhone working again.

TS3694 Does anyone know what error code 1015 means?

Does anyone know what error code 1015 means?

It usually means the iPhone was hacked, with "jailbroken" being the cutsie term for that.
http://support.apple.com/kb/TS3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

HT1937 error code 1015 what is that mean? & what can i do to resolve this error?

error code 1015 what is that mean? & what can i do to resolve this error?

that means you have a jailbroken phone and per the term of service of the forum you can't get any help here.

Error code 1015 during restore

hi i have a regenerated iphone 3gs with the software 4.3.3 not jailbroken. 2 days ago i started haveing problems so i decided to restore but as it was almost done the restore stopped with the error code 1015. why and how can i fix it ??

Has your phone been jailbroken before you tried to restore? If yes, this is the cause for this error number.

HT1386 stuck in restore mode keep getting error code 1015

i bought this i phone 3g second hand and when i plug it into i tunes to restore it i keep getting a error code saying it cant complete restore error code 1015 can somebody please help me please

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
It sounds like that unit was/is jailbroken. We can't help you here with that because of Apple's TOS. I suggest using Google or YouTube for help.
Basic troubleshooting steps
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TS3694 error code 1015 for iphone 3g

I am trying to restore my iphone 3g, but every time I try I get the error code 1015, help!

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

TS3694 error code 1015?

How can I restore iphone after firmware update-error code 1015?

You have a jailbroken phone and can't get help here, try google.

TS3694 error code 1015? what do i do?

Trying to restore my iphone but getting error code 1015 what can I do?

This error means that your phone was hacked to be unlocked. The hack destroyed the main board. You will need to speak to the developer of the hack, or use google, for a resolution. But your phone is bricked now and will not recover.

TS3694 error code 1015 help

cant restore my iphone 3 g
iget error code 1015
please help

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

https://discussions.apple.com/message/19425288#19425288
https://discussions.apple.com/message/18882000#18882000
https://discussions.apple.com/message/18526759#18526759
http://support.apple.com/kb/TS3694?viewlocale=en_US
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
There is not much you can do, sorry

Error code 1015

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