Error code 13010 - i-Tunes won't launch!
Established i-Tunes user on OSX 10.6.3 - out of the blue tonight, i-Tunes won't launch giving error code 13010. Subsequently downloaded 9.1, restarted, still same error code. Any help urgently appreciated!
try if this user tip helps:
Jim VanLeeuwen wrote:
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
JGG
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Keep getting an error code 13010 when trying to launch iTunes
Unable to launch iTunes.
IMO Adobe left a Program out of the typically list namely Photoshop
Troubleshoot Update Errors
Many update errors are caused by missing or modified files required by Photoshop, typically by a disk cleanup utility (Ex: CleanMyMac, MacKeeper, etc). Make sure you have the latest updates for your clean-up utilities or discontinue use.
Explanations of error codes:
U = Updater.
44 = Install Update Error
M1 = Automatic
M2 = Standalone mode
P = Patcher
6 = Done With Errors
7 = Installation Failed
ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
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========================================================================================== ======================================================
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I tunes won't launch after system recovery
I had a recent problem with some hijackware and was forced to do a system restore to get rid of it.
After the system restore, I ran all the XP updates and downloaded itunes 7.3 but it won't launch. I keep getting:
"itunes has encountered a serious error and must shut down. sorry for the inconvenience".
Have tried downloading itunes again. Have tried the repair utility but so far without success.i have no clue what that is or how to check if i do or dont have it
in that case you haven't installed one of them.
okay, let's try the following procedure.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
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Thanks.Welcome to Apple Discussions!
Usually this is indicative of a damaged directory. However, sometimes it is indicative of a dying hard drive,
or damaged peripheral interface.
Since you say all of your critical data is on the drives, I'd purchase Prosoft Data Rescue and another empty Mac formatted drive you can recover the data to and see if that is successful.
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http://www.macmaps.com/directoryfaq.html
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http://www.macmaps.com/backup.html -
CANNOT REMOVE ERROR CODE 13010
I have down loaded new version of itunes but still get erroe code 13010 what can i do please?
CaddyFan wrote:
Try the following:
1. Go to the following folder: username/Music/iTunes/
2. Remove the following files from this folder:
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Library Extras.itdb
3. Open iTunes.
4. You will have to re-scan your media.
No! Not the iTunes Library.itl file!! That is what makes your library. Delete that and when you open iTunes you will get a blank, brand new library which will certainly take care of the issue because you will be starting from scratch (the media files will still be on the computer). By "re-scan your media" this will mean adding it all again to the library, rebuilding your playlists, starting off with playcounts zero and no ratings.
Caddyfan, I see you have systematically posted in quite a number of topics about this issue. I hope you post a correction about this in each one, or if you did indeed mean delete the entire library file at least make it clear this will be a consequence of your suggestion. -
PC: i-tunes won't launch, update and restore greyed out - updater freezes
Hi - Please excuse the system info below - that refers to my laptop but our sons shuffle ismarried to our PC.
I found my son's shuffle sitting on the hall dresser today and he informed me that it has not been working for some time. He's 8 years old but he's only had the shuffle since Christmas - I'm inclined to think he really hasn't been able to use it much.
First signs of a problem were flashing green and orange lights - no songs I guess. Battery shows steady green.
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With the updater lauched and then connecting the i-pod the updater freezes at 'initializing' and both update and restore buttons are greyed out.
I have reset the i-pod many times and browsed the support discussions and articles - it seems I may need to remove the updater but I have not found instructions for the process appropriate to a PC.
Any help would be greatly appreciated - even if its just to say that we should bring it in for service. UGH - but where is the darned receipt?Hey mmlise - glad to hear I'm not alone on this...
By the way - I uninstalled and reinstalled both i-tunes and i-pod updater as per Apple instructions for PC. At least this time the updater informed me as to what it updates but it is not even initializing now - it just keeps telling me to "plug in an i-pod to update it".
i-tunes still will not launch until I remove the shuffle from the usb.
I know that the usb is working (tried several other ports anyway) since windows pops up with a balloon to say that the device could perform faster on a 2.0 usb...
I've been out of the loop for awhile now on the boards - is this some sort of update bug?
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In the course of your troubleshooting to date, have you worked through the following document?
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I-tunes won't launch-softwareupdate.exe error
Back on 3/13, I was able to launch I-tunes, purchase and download songs and sync to my I-pod. I went away for a few days and hadn't tried to launch I-tunes until tonight. When I tried to launch I-tunes tonight, I got an immediate "software application has encountered a problem and needs to close," followed ultimately by a runtime error that forces the program to abort. The error signature says the application name is softwareupdate.exe app version 1.0.2.1. I saw some messages about launching Quicktime to rule out that it's related to the problem. I did, and it launched without error or incident. Is this an Apple Problem, a Microsoft Problem or both?
Dell 5100 Windows XP Proyou should be fine without it, but you would need to go online to the iTunes download page next time you wanted/needed to upgrade. there's a little more info on what it is and does in this document:
How to tell if Software Update for Windows is working correctly when no updates are available -
I double click on the I-tunes icon on my desk top or at the start menu, and i get a thing that says Itunes has Encoutered a problem and needs to close... amd i see what the error report is and it gives me
AppName: itunes.exe Appver: 7.1.1.5 ModName: unknown
modVer:0.0.0.0 Offset:706d4933
i've tired unistalling it and installing it and it just gives me the same message, and i dont know if it has anything to do with it but quicktime wont unistall what so ever, or upgrade, or open so idk what to do... PLZ HELP!!!i have no clue what that is or how to check if i do or dont have it
in that case you haven't installed one of them.
okay, let's try the following procedure.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
I just got this phone about 2 weeks ago. I was prompted to do an update and did it... then my phone showed the image of the wire to the itunes symbol... so it's in recovery mode. I have been working on this for hours! I read tons of apple support procedures and followed them to the letter.... HT1414, TS3125, TS1538 etc.
I uninstalled my itunes, quicktime... all the apple products like the instructions said. I reloaded everything and rechecked to make sure it was good. Driver is showing up good with no problems.
I would totally be fine with restoring it to the original settings... I've only had it for 2 weeks! But itunes won't even recognize the phone so I can't even hit the restore button. This is so frustrating. I am running windows 7... and I ran all updates like the apple support instructions said. I checked updates with Norton. All good. I did all the windows & norton updates before I uninstalled and reinstalled apple products. If I could only get itunes to even recognize the phone.
The phone is not jailbroken... it was fresh from the factory... then that update!
Please help. I am without a phone.I may have fixed the issue. The errors in device manager were a driver error apparently windows didnt have appropriate drivers installed to allow itunes to recognize a device in recovery mode. I followed the paths in the guide above in more detail using this path ( http://support.apple.com/kb/TS1538 under if device not recognized while in recovery mode) to alleviate the issue update is now installing appropriately ( i hope).
I will update if everything works correctly -
Question : unable to open iTunes with error code 13010
Hi all,
I recently encounter the problem with opening the iTunes software.
While iTunes opening, it always fail and pop up a message something like "can not open iTunes (13010)" (I use non-English version iTunes).
Even I delete the iTunes database and any profile about iTunes in my computer and reinstall the iTunes, the same message still appears.
I use iPod nano. But I don't think the problem is on ipod. Because even if I did not plug ipod to computer, the iTunes still can not launch.
Does anyone know how to solve this problem?
Thank you for your help
Sincerely yours,
Wei-Fan, ChiangHello,
The Apple Knowledge Base article found at:
http://support.apple.com/kb/ts1368
may be helpful.
LS -
When I go to the activate by telephone option I am given the following information:
Serial Number < Removed by Moderator >
Activation Code < Removed by Moderator >
Activation Type Repair 160:41
It then asks me to enter a Authorization Code but there is no telephone support
I have posted this before and had no response – I only have 1 day left to activate my product – I have twice contacted Adobe and been directed here but this gets no response – this is really poor service Adobe. Please answer and resolve my problem.What product are you trying to activate, is it Acrobat 8 Standard for windows.
-
Error Code 16 during application launch.
We are facing weird issue with Adobe Creative Cloud software(s) during launch.
Below are their details:
1. Error Code 16 if we try to launch any Adobe licensed software (Dreamweaver, Illustrator, Photoshop). Tried to solve the error using the information available on Adobe Support link (http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html) but no luck.
2. Tried to update Adobe Creative Suite software. But it failed with Error Code 50.Hi There,
Thanks for the information.
Kindly try the following steps.
1. Enable root user: Enabling and using the "root" user in Mac OS X - Apple Support
2. Try to launch it.
If you are able to launch it successfully in root.
3.Give read and write permission to everyone, and your username to below mentioned folders.
/Library/Application support/Adobe
~/Library/Application support/Adobe.
Utility/ Adobe Application Manger.
Utility/ Adobe Creative Cloud.
If it still persists, try to create another Admin user account and try to launch.
Please share the results.
Thanks,
Atul Saini -
I can't access the music store. Above error code has returned and won't let me in. Last time it just went away... I didn't do anything to change computer. This is so frustrating... make sure network connection is active and try again(what does that mean?). This is so frustrating...Please help
i have had the same problem for 2 months and it's really anoying because my podcasts aren't getting updated and i want to download stuff! the apple forums say that you just have to download the newest version, but that doesn't work for me or the many other people that are having this problem.
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