Error Code 2869 trying to install a MSI on Windows 2008 r2 member server

When I try to install the application with the MSI I recieve:  the installer has encountered an unexpected error installing this package. This may indicate a problem with this package.  The error code is 2869.  Solutions I have tried but did
not resolve the issue:Run as administrator command prompt, create a batch file, run msiexec /i "MSI",turn off UAC,  User Access Control
how can I attach the log file?

I would agree with Philippe.
If re-downloading the package does not help then you might want to contact the package creator support to report the problem and get a new package version.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
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