Error Code 2STF/8/3:A (upper)

My G5 crapped out on me last night while I was working in PS CS2. I had the spinning beach ball for approx 15 minutes before I powered the machine off. Once I restore power, I got a gray screen and nothing else. I then ran Apple Hardware Test (AHT), and received the above error. I've talked to Apple Care and they indicated my HD was bad (I already figured that out) and I need to take it to the genius bar to have it replaced.
However, being a Solaris SysAdmin I can't accept that as my only course of action. Can I install OS X on my FW drive and boot off of that? If so, can I then mount the boot drive and run fsck etc on it? OR how about loading Disk Warrior (or some other repair utility) on my PB? Is that a viable option? Are there other options so I can possibly recover some of my data?
TIA,
Bert

My G5 crapped out on me last night while I was working in PS CS2. I had the spinning beach ball for approx 15 minutes before I powered the machine off.
This is where having a clone on a external drive can come in handy
Once I restore power, I got a gray screen and nothing else.
http://docs.info.apple.com/article.html?artnum=106464#symp3
I then ran Apple Hardware Test (AHT), and received the above error. I've talked to Apple Care and they indicated my HD was bad (I already figured that out) and I need to take it to the genius bar to have it replaced.
AHT on the disks doesn't get updated with firmware and OS changes. You might be dragging that thing in just to find out it's fine and lose days in the process.
Can I install OS X on my FW drive and boot off of that?
Yes, set it as the boot drive or option boot to select it to boot from.
If so, can I then mount the boot drive and run fsck etc on it?
Yes, provided the hardware is not fried.
OR how about loading Disk Warrior (or some other repair utility) on my PB? Is that a viable option?
Yes you have to use a 6 pin firewire 400 cable, have the PB booted up and then hold T while booting the G5. The hard drive of the G5 should appear on the PB, grab your files before doing anything. If the PB can't access the drive, use Data Rescue to access the drive and grab your files.
Are there other options so I can possibly recover some of my data?
Backup daily, clone your boot drive occassionally and before a major installation. See Carbon Copy Cloner forums for advice.
If your drive is really dead, you can just get a newer faster one.
http://www.barefeats.com/
If you can't get to the drive in any fashion, you might have to call Drive Savers. They will open the drive and read the platters directly. It costs some major bucks to do it.

Similar Messages

Ran Hardware test on 17" 10.5.6 Error Code 2STF/3/3:ATA-100ata-6-master came up @ mass storage run area.

Have a Powerbook G4 17" 1.57GHz BRV 4.8.4f1 Mem.1 GB HDr. ATA:3,ID:0, Ran HARDWARE Test 2.2 hit Mass Storage test area when Error Code 2STF/3/3:ATA-100ata-6-Master stopped test. Shut comp down by holding pwr button for 5 secs. Waited 20 minutes and restarted w/option button and ran test again hit Mass Storage and Error Code 2STF/8/ rest is same as previous error code. Something about Node pop up after running disk utility a few days ago. Comp is was running very slow. Only change besides updates was Macdefender. Do I need to take it to be repaired at an Apple place? Thank you.

First, you need to remove macdefender, which is a scam program. Apple note http://support.apple.com/kb/HT4650 provides these instructions:
Removal steps
Move or close the Scan Window.
Go to the Utilities folder in the Applications folder and launch Activity Monitor.
Choose All Processes from the pop up menu in the upper right corner of the window.
Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
Click the Quit Process button in the upper left corner of the window and select Quit.
Quit Activity Monitor application.
Open the Applications folder.
Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
Drag to Trash, and empty Trash.
Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
Open System Preferences, select Accounts, then Login Items
Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
Click the minus button
Now, after you do that, reboot your system. Bring up disk utillity and verify the disk. Preferred would be to boot from OS X on DVD or a Firewire backup, run Disk Utility and Repair Disk, but verify disk when Disk Utility is loaded from the hard drive should work. Write down any messages, like bad node or whatever.
If you get a message that the program exits with a failure, then there is a disk error that Disk Utility won't be able to fix. That could mean buying Disk Warrior or TechTool Pro to fix the error. Disk Warrior tends to be the disk fix program of choice. Depending on the error, it's possible that Disk Utility won't be able to fix the problem, in which case the fix is usually a new hard drive. Note, a new hard drive will be cheaper than Disk Warrior (at $95 or so).
Smart Utility from http://www.volitans-software.com/smart_utility.php will give you good insight into the condition of your hard drive, as it reports on your SMART sensors.

G5 HARDWARE ERROR MESSAGE 2STF/2/3: A UPPER

QUESTION: IS INTERNAL HARDDRIVE SMOKED? Is replacement my only option?
2.5 POWERMAC DUAL PROCESSOR: 6GB RAM/160GB HARDDRIVE. Found system crash on screen, fans running wild and no response to reboot. Reloaded system onto ext. harddrive and disk utility found no internal harddrive. Used Hardware Test CD and got two results. Logic board passed test & ERROR DETECTED on internal harddrive. ERROR MESSAGE = 2STF/2/3: A UPPER. Searched Knowledge base but no 100% match on error code.
Thanks...... George OLDGUY in SoCAL.

hello goerge old guy,
me too by the way. How about reformatting your bad drive completely. You would have to have annother drive for that. either internal or external, but no
USB (won't mount). Having two drives to start from, is anyway basic in today's
computing, don't you think so ? so many drives I had under my finger, worked
afterwards again, when formatting.
best to ya
redage
g5-2-2ghz Mac OS X (10.4.7) softraid

Error Code 2STF/1/4

I was cleaning files from my iBook G4 using Secure Empty Trash when it froze. Upon restart I get a file folder with the Mac face alternating with a question mark. I tried to reinstall the software from the original disc, but at the step to select a destination there seems to be no hard drive. I then did the hardware test from the original disc, with a mass storage error detected and error code 2STF/1/4. What does this mean, and is there anything I can do to repair this to the point to sell it?
JUlie

That error is Hard Drive related, but can be the HDD ir the ATA Controller, (part of the Logic Board).
If it's the HDD...
http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=216&type=Internal+Dr ive
https://www.ifixit.com/Guide/iBook+G4+14-Inch+1.42+GHz+Hard+Drive+Replacement/73 1

I own an IMAC G5. It is running very slow. Did hardware test and it came up with error code 2STF/8/3:S-ATABUSO-Master. What do I need to do next? Thanks in Advance. Stuart

I own an Imac G5. It is running very slow. Did hardware test and got an error code 2STF/8/3:S-ATABUSO-Master. What is my next step?
Also how do i run disk first aid on the computer off of the install disks? Which disk do i do it from. Thanks in advance. Stuart

Sounds like your hard drive it about to die.
I would backup ASAP.
To run First Aid on your disk, you need to boot from the install DVD for your Mac.
After selecting the language, open Disk Utiltity and repair the disk.
If it reports errors that DU is unable to repair, report them here and we will provide additional help.
Allan

HT203176 Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

It is either a failing/failed hard drive, or a problem with the controller, which means logic board. If you Macbook is old enough to be running Tiger (which is what this forum covers) then the answer to your question is no, you need a new Mac!

Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

Could be either the hard drive or the logic board.

ERROR CODE 2STF/8/3: S-ATA BUS O-Master

I was running Pro ToolsLE on my iMac G5 and then all operations stopped or froze, I forced quit, lost what I was working on when it stopped. Then I tried to restart after deleating the pro tools prefs file and the gray screen with apple symbol and indicator comes up and doesn't continue to boot up.
I ran Tech tools from the install disc and the ERROR CODE 2STF/8/3: S-ATA BUS O-Master comes up. After researching further I think the Hard Drive has Failed!!
Can this be true? I have not used the computer that much. I will be calling Apple Care. Has anyone else experienced this, and is my iMac G5 not as reliable as I thought?

Welcome to Discussions - hard drives can fail at any point, the amount of use is no indication of longevity. My iMac G5 is a Rev A, and (fingers crossed) the original drive is still working flawlessly. In every batch there are some that will fail prematurely and others that will last long past their fail date. Please do call Apple Care and see what they say.
See if there's any way you can put your computer in Target Disk Mode and get your data off the drive before it goes in for repair.
Miriam

Error Code 2STF/8/3:ATA-100 ata-6-Master

Hello,
I've been working with my ailing eMac G4 for a couple weeks now. Nothing is working. When I run Quick Test on the Apple Hardware Test (after booting off the Install and Restore Disk) I get an "everything is fine" message. Then, when I run the extended test, I get the following error code: 2STF/8/3:ATA-100 ata-6-Master.
Does anyone know what this means?
Thanks.

steve:
Supposing that you HDD is sound, and I am a bit unsure, try reformatting and installing as per step-by-step directions here:
Formatting, Partitioning Zeroing a Hard Disk Drive
Warning! This procedure will destroy all data on your Hard Disk Drive. Be sure you have an up-to-date, tested backup of at least your Users folder and any third party applications you do not want to re-install before attempting this procedure.
Boot from the install CD holding down the "C" key.
Select language
Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select Partition tab in main panel. (You are about to create a single partition volume.)
Select number of partition in pull-down menu above Volume diagram.
(Note 1: One partition is normally preferable for an internal HDD.)
Type in name in Name field (usually Macintosh HD)
Select Volume Format as Mac OS Extended (Journaled)
Click Partition button at bottom of panel.
Select Erase tab
Select the sub-volume (indented) under Manufacturer ID (usually Macintosh HD).
Check to be sure your Volume Name and Volume Format are correct.
Optional: Select on Security Options button (Tiger) Options button (Panther & earlier).
Select Zero all data. (This process will map out bad blocks on your HDD. However, it could take several hours. If you want a quicker method, don't go to Security Options and just click the Erase button.)
Click OK.
Click Erase button
Quit Disk Utility.
Open installer and begin installation process.
Installation Process
Choose to Customize and deselect Foreign Language Translations and Additional Printer drivers.
Check box to install X11 (Tiger) BSD Subsystems (Panther & earlier).
Proceed with installation.
After installation computer will restart for setup.
After setup, reboot computer.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
Connect to Internet.
Download and install 10.3.9 Combo Update
Computer will restart after updates.
Go to Applications > Utilities > Disk Utility.
Select your HDD (manufacturer ID) in left side bar.
Select First Aid in main panel.
Click Repair Disk Permissions.
Please let me know how this goes for you.
Good luck.
cornelius

Error Code: 2STF/8/3: S-ATA BUS 0 - MASTER

My iMac G5 is hanging up at times (spinning wheel) and then hangs for 30 minutes or more on restart before eventually booting up. I did a hardware test which revealed the following error: "Error Code: 2STF/8/3: S-ATA BUS 0 - MASTER" in the mass storage portion of the test.
Any suggestions on next steps?

Please back up your data immediately, preferably by cloning them to n external firewire drive using SuperDuper!.
It looks as if your hard drive is about to bite the dust, new large ones are not at all expensive, and with your data cloned, it's very easy to migrate to a new drive.
Let us know how things work out for you,

PB 17" Hardware Test Result-Error Code 2STF/1/4

I have a 17" Powerbook G4 running OS X (10.4.7). Today I was online on a cable modem. I walked away from the computer and then heard a high pitched sound. I had the sound turned all the way off so it wasn't coming from anything normal. It seemed as though the sound was coming from my attached external speakers but apparently that wasn't the source of the sound. It appeared to be still online but then everything froze up. Then the computer turned itself off when I tried to quit the Firefox application.
I had trouble getting my Powerbook restarted and when it did restart it showed the blinking question mark. I ran the Hardware Test and came up with an error code. It showed an error detected in the mass storage. The code was 2STF/1/4. Apparently there is nothing I can do to fix this on my own? This being Saturday I guess I have no computer for the weekend and maybe for a while. Does anyone have an idea how serious this error code is?
Ginny
PowerBook G4 Mac OS X (10.4.7)

Hi--
Does anyone have an idea how
serious this error code is?
Based on the description of the sound you heard, and a Google search for the hardware error code, it sounds like your hard drive failed. My guess is that the high pitched sound you heard was either a bearing in the hard drive going (if they have such a thing), or the head scraping the surface of the drive (and thereby removing the magnetic media that holds the data).
One other thing that it might mean is that the hard drive controller chip, which is on the logic board, has failed. But that doesn't really explain the high pitched sound you heard (unless it was from the speakers, and was caused by an electrical failure on the logic board that leaked into the sound generating chip).
At this point, I think you need to have a technician look at the computer.
good luck,
charlie

G5 wont boot i get 2 error codes

Having read quite a few posts about a similar issue as mine it seems to be a few having the same issue
My G5 wont boot at all I have looked through a fair few posts & tried all ways pressing C/cmnd+opt ETC all ways i have found on startup nothing at all worked i just get the grey screen with the apple logo & then after a couple of minutes the fans start up
I then manually opened the Disc Drive & used the disk utility on the Tiger installation disc but here the options for repairing disc permissions were all greyed out the drives were found but I could do nothing with them
I then used the Apple hardware test disc here i got 2 error codes when it got to testing mass storage the first i ran with everything still plugged in & the code i got was this
Error Code 2STF/4/3:A (upper)
I then unplugged everything USB & firewire all i left plugged in was the keyboard with the mouse plugged into the back of the keyboard & i then got this error message
error Code 2STF/1/4:A(upper)
I'm probably jumping the gun here but i fear that my hard drive has died & needs replacing
Is there any way i can get it to start up without having to replace the startup disc hard drive
Thanx

Hi Tom
You can see the HD in the disc util but the repair & verify permission buttons are greyed out
Still means its dead i suppose
Someone who knows what therye doing should be able to get the data from the HD I hope
Its all pretty much backed up as i do it once a month its the stuff new stuff i would like to get hold of
Good excuse to upgrade everything HD wise this would do the trick wouldnt it?
http://www.macupgrades.co.uk/store/productinfo.php?productsid=430

Error Code After Running Apple Hardware Test

I ran apple hardware test (I'm having problems where my computer freezes for like 10 seconds with the mouse being movable... but it happens very frequently. like once a minute. it's SOOO ANNOYING)
this is the error i got after running apple hardware test:
(it came out as a Mass Storage error... which is Hard Disk i guess)
**ERROR*CODE***ERROR*CODE**
2STF/8/3: S-ATA Bus 0-Master
**ERROR*CODE***ERROR*CODE**
Does anyone know what I can do to fix it. Apple Hardware Test only allows me to find the error and then restart or shut down... which is useless cause what is the error code supposed to mean. I've only got Apple 1 yr repair support left... so I cant call up Apple or anything. Does anyone know anything about this and what I could do to fix it!?
I know about this: http://www.apple.com/support/imac/repairextensionprogram/
I might go to the apple store, but I dont wanna make a trip out there for nothing.
Does anyone know what I can do or should I just take it to the apple store.

Actually, i just spent like 1 hr working with disk utility using the os x install disk and i think it finally worked. im so happy for myself! yay... i wouldnt accept no for an answer. Disk utility kept saying "oh first aid failed because it didnt exit right" or something... total garbage response... i kept pressing verify disk and then repair disk and then i did the verify permissions and repair permissions too... didnt really know what i was doing with the permissions... but it finally worked so thats all that mattered! yay... its back to normal!!

Imac G5 v. 10.3.6 with multiple problems startup failure + error code +

I have tired numerous suggestions without writing, but no luck. Here's the deal: I may have erased important files in the start up volume. Don't know exactly. Upon start up I get to the white screen with the gray apple icon and the time indicator circle. It stays in on this screen until the fan starts to speed up and I am forced to manually shut down. I ran a short test of the hardware and everything passed. Ran an extended test and there was an error code 2STF/8/3:S-ATA Bus 0 - Master reported in the mass storage. Went to the utilities of the install disk and noticed there are two applications under volumes Mac OS x and OS 9 (computer was purchased from ebay used with Final Cut Pro already included). Also there is a "dev" harddrive seen with the "System" harddrive???? The system files/folder seem to be normal except that the Library is empty. A Library does exist under the "root" folder followed by perferences. I don't know if it matters but when we bought this computer we put our previous system onto it. Recently I tired to reinstall by saving the archives and an error was reported and I was asked to try to reinstall again. Again I returned to the disk utilities and ran the first aid on the System and it reported that the the reserved fields in the catalog record have incorrect data, followed by invalid sibling lind (red font) and Rebuiling Catalog B-tree. The volume system reported it could not be repaired (-9972). Any advice at this point would be appreciated. My husband is about to kill me. We are living in Costa Rica and the nearest applestore is 3 hours away. We just got this computer back from them. It took 3 months to replace the powersupply.

Hi Dardaner, and a warm welcome to the forums!
You have problems with the Hard Drive, how bad I'm not certain.
Do you need the Data that is on that Drive?
If so, unfortunately DU can't fix all that much, your best bet is DiskWarrior, you need the CD though.
http://www.alsoft.com/DiskWarrior/
If you can afford to start over and lose all that data, then, perhaps...
"Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume, then chose MacOS Extended Journalled.
6. Click Erase & look for Options. choose Zero 1 pass."
You may be able to reinstall then, but of course nothing you had before will be there.

Mass Storage Error Code

My iMac G5 will not boot OS X. The hardware tester gave me an error code when I ran an extended test. Under Mass Storage the error code "2STF/8/3:S - ATA Bus 0 - Master" appeared. What does this error code mean?

Welcome to Discussions - unfortunately, that code means you need a new hard drive. If you can get hold of another computer, boot into Target Disk Mode and use Data Rescue to get the data off the drive, that would be good (unless you have a bootable clone/backup).
Sorry to be the bearer of such bad news, but please post back with what you were able to do.
Miriam

Error Code 2STF/8/3:A (upper)

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