Error code 31, Drivers will not install correctly

I am using the following NI PXI cards in a Chroma chassis:
8360
5112 or a 5114
7352 (I think)
I have a Toshiba laptop, Satellite L305D-S5934 running Vista, on which I am trying to install the driver package.  Everything installs fine, with no errors.  When I plug in the expresscard, turn on the chassis, and then boot the computer, the 8360 installs and is recognized in Device Manager and in MAX.  The other two cards will not install.  I get an error code 31 in device manager on the PCI-PCI/PXI bridge stating that Windows cannot load the driver.
I have another Toshiba laptop, Satellite L305D-S5895, which specs out about the same, also running Vista, which runs with no problems at all with the same card, cable, and chassis.  Any previous experience with this issue?  Thanks in advance for any timely help you can offer, and I'll gladly supply you folks with as much info as I can.  Attached is a screen shot of the device manager with the flag and the error message.
-Kyle Jackson
Attachments:
DevMgr.jpg ‏141 KB

Hey Kyle,
It seems like the ExpressCard isn't working properly, based on what you've told me. You say that the ExpressCard shows up properly in Device Manager after installation, but based on that screenshot it looks like it isn't showing up correctly. Is there an NI-MXI entry in device manager after you install? Take a look at this : Developer Zone : What Laptops Have Been Tested with NI's ExpressCard-MXI for PXI and PXI Express?
In looking at this article, I don't see either of the two laptops you mentioned as ones we've tested or have had customer's test. That being said, there might be an issue with the S5934 and not with the S5895. I looked into it a bit more, and the two laptops have completely different chipsets, so it's reasonable to say that one laptop might work and one might not. There are a couple things you'll want to do to try and fix this:
First, make sure you have the most up-to-date BIOS for the S5934. If you still encounter errors, you might want to sign up for the beta program of the NI MXI Express Bios Compatibility Software, which might be able to solve any BIOS incompatibility problems. You can sign up at www.ni.com/beta for that software.
Justin E
National Instruments R&D

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