Error code 4005 in itunes restore

Well im on my iphone 4 and it dies then when i charge it it is stuck on the apple logo screen i talked to apple and said to restore it so i when i did it would give me an error code 4005. i run a windows 8.0 toshiba laptop 64 bit. its in ios 7.1. it starts whne it says waiting for iphone then the phone just keeps turning on and off

According toResolve iOS update and restore errors the error code 4505 is a problem with the USB connection...you may want to try a different cable to see if there is a fault in yours.

Similar Messages

  • HT4623 how do i get past error code 4005 when updating to iphone 6 on itunes

    how do i get past error code 4005 when updating to iphone 6 on itunes

    Try the troubleshooting for that error code on this page : iOS: Restore errors 4005, 4013, and 4014.

  • Why does error code 4005 pop up when i try to restore my ipod 5?

    why does error code 4005 pop up when i try to restore my ipod 5?

    Have you tried this support article ?      http://support.apple.com/kb/ts3074

  • IPhone 5c is stuck in recovery mode! (error code-4005)

    I recently had my phone fixed for water damage and a broken screen (not by Apple) and i got a new battery for it on ebay (brand new) i fitted it this morning and i couldnt get signal although my actual phone was working, all it kept saying was (searching...).  i rang my carrier and they tried to send me a message but nothing came through.  my carrier put me through to apple and they told me to back my phone up and that is when things started getting bad. now my phone is stuck on recovery mode, i have tried to restore it 7 times and it says "itunes cannot restore and update (iphone) with an error code (4005)

    This article may help.   http://support.apple.com/en-gb/HT201444

  • TS3694 what is error code 1015 trying to restore but keeps coming up with this code

    what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

    Are you trying to downgrade your iPhone?
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    (from iTunes: Specific update-and-restore error messages and advanced troubleshooting)
    If not, try to move or delete the IPSW file and let iTunes download it again.
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your device. If those  files  are unusable, then try deleting them, renaming them, or moving the file  to a different directory. This will cause  iTunes to  download a new copy of the IPSW.    When a restore issue is specific to a  user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user  will also cause new .ipsw restore files to be downloaded in the new  user. You can find the ".ipsw" files in these locations:
    Mac OS X
    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows XP
    iPhone
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

  • How can I resolve error code -54 in iTunes? I am using the latest iTunes. No new updates are available.

    How can I resolve error code -54 in iTunes? I am using the latest iTunes. No new updates are available. I'm using iTunes 11.3 on a MacBook Pro, OS X 10.6.8. I can't save my library in iTunes, the message just keeps popping up.

    From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Although there is no formal list of OSX error code some of the old codes still apply to OSX .)
    First, try simply restarting your computer.
    Try quitting iTunes, then deleting the .xml (not .itl !) version of the library file in the iTunes folder (iTunes will generate a new one).
    iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814 - various things to try.
    Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
    Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
    Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.
    iTunes: Missing folder or incorrect permissions may prevent authorization - http://support.apple.com/kb/ts1277
    Troubleshooting permissions issues in Mac OS X - http://support.apple.com/kb/HT2963

  • Getting error code 5002 in itunes

    Getting error code 5002 in itunes and tried the recommendations.  Makes no sense!  I can enter my account in safari and on iTunes store, but not through Itunes software!

    Hello jmmairs,
    It sounds like you are getting error code 5002 when trying to use the iTunes Store. Take a look at this info from the following featured discussion:
    iTunes Store Error message 5002
    https://discussions.apple.com/thread/4852016
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account.
    Change your country if necessary
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • When upgrading quicktime, I get an error code: -3, and itunes will not run.

    when upgrading quicktime, I get an error code: -3, and itunes will not run. How do I fix?

    i 'm very interest because on 3 PC , i have the same problem and i work at tv producer...

  • How do I fix a 1611 error code when trying to restore my ipod?

    How do I fix a 1611 error code when trying to restore my ipod touch?

    Click here and follow the instructions.
    (120576)

  • I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    Is this the error your gettings?
    If so, remove the installer, and redownload the itunes set-up installer
    www.apple.com/itunes/download
    Message was edited by: keeferaf

  • Error code -45054 from iTunes store when trying to purchase content

    Tried everything I could think of. Had already done a fresh install of OS Mavericks and this issue recently came up. Couldn't find any threads describing a fix so any help is appreciated.
    error code -45054 from iTunes store when trying to purchase content
    Specifically:
    "We could complete your iTunes store request
    An unknown error occurred (-45054)
    There was an error in the iTunes store. Please try again later"
    3 days later...same error code.

    Hello there, Tyger2204.
    The following Knowledge Base article offers up some great steps and additional reference links for troubleshooting issues connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Feel free to begin with these recommended steps:
    Make sure your computer is up-to-date and meets the following requirements
    Make sure that you can access the Internet on your computer or device.
    Make sure that your computer meets the iTunes minimum system requirements.
    Make sure that your operating system is up to date:
    For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS3694 hi i keep getting error code 21 and cant restore my iphone

    hi i keep getting error code 21 and cant restore my iphone

    https://discussions.apple.com/message/23100453#23100453
    more hits from the search
    https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

  • HT4623 my iphone update fail, and restore error code 4005, please tell me what should I do?

    update ios7 fail,reminder saying need to restore, but fail also, error code is 4005.

    If you have a phone with no Facetime, it can't ever be added. As you note, it is outlawed in several mideast countries. If you bought it in one of those, it is not an option for you.

  • IPhone will not update (error code 1) will not restore even in DFU mode (error code 1)

    I bought the iPhone 4S from a friend, and I came to wiping it manually from the handset, no problems found however during the initial steps the iPhone was unable to validate on the apple servers (with the carrier stuck on searching). So, I plugged the phone into my trusty laptop installed Itunes fresh and proceeded to restore. The process gets to the later part of the validation and throws up an Error Code 1.
    I'm aware (from searches across the internet) that error code 1 is typically found in phones with tampered hardware/software e.g. Jailbreak, unlock etc. My friend is not tech savvy and doesnt have a clue about these things so I'm sure the phone is 'as is'.
    So i proceeded to troubleshoot the issue:
    I edited my hosts file to point to the apple validation server (and checked it allowed connections to gs.apple.com within my browser - successful).
    Now as the handset is stuck in recovery mode (with the usb and apple logo) I tried to restore via regular Recovery mode - no sucess (error 1)
    Entered the phone into DFU mode (which, in essence ALL of google preaches is the way to restore regardless of issue) same error occurred.
    So i looked into 3rd party applications that could force it to restore or perhaps allow a functional end product.
    Redsnow (latest edition only provides restore for up to iOS 6.1.somethingorother) that produced a dead end.
    Pangu restore facility (latest edition for iOS 7/some 8 models) hanged at the same place as the apple loader.
    I've tried flushing my DNS cache, and verified the Date/time on my computer and router is correct.
    I refuse to accept the phone is nonfunctional but am rapidly running out of ideas as how to
    a) restore it to the iOS it initially had
    b) update it forcefully and have iOS 8
    c) install a custom rom in the hope some fuctionality exists enough to restore it again.
    Please inform me of any suggestions you might have,
    regards Jack.
    PS. Further information; This has been attempted on 2 seperate windows workstations both running windows 8.1 up to date.
    The USB cable is an unofficial one but has caused no issues in the past on another iphone that ive restored.

    Do you have the latest version of iTunes? Did you check for anti-virus software? One of the sections talks about interference from anti-virus software and firewalls. Also, you should not have to make any changes to your Host file unless your computer has been used to jailbreak a phone. I worry because you were using a number of software applications that are designed for jailbreaking devices. Excerpt from this support document. Get help with iOS update and restore errors - Apple Support
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • Error Code (-1) Can't Restore iPad

    Tried updating to the latest OS. It failed and itunes says iPad needs to be restored. Tried restoring and get error code (-1). tried restoring again. It goes through the restore process, completes, then says it needs to be restored (as if that's not what I just did). So I try again and get error code (-1)
    I have:
    Restarted the pc
    Restarted the ipad
    Hard reset
    Uninstalled and reinstalled the latest itunes
    Tried all the different usb ports
    Created a new user for the pc
    none of which works... still getting the same error or it just finishes and states that it needs to be restored
    This is a freshly unboxed iPad 32GB wifi (original ipad) that was given as a replacement for another non functioning ipad
    called customer service (the guy was patient and very friendly by the way) but they were unable to find any info on an error code (-1).
    Has anyone else received this error code or heard of it? anyone know a cause or a fix?

    If you can't update or restore your iPad: Press and hold down the home button for five (5) seconds, then (without letting go of the home button) hold on to the sleep button until the apple sign shows up on your screen, and finally (still holding on to the home button) let go of the sleep button, and in a few seconds the image with a USB cable and the iTunes logo should appear.
    This process puts your iPad into DUI mode which means that it has been un-bricked and should work properly once you put it into iTunes. Keep in mind though: it won't start up untill you plug it into your computer, let it start up, and sync it to get everything you need.
    Best of luck!
    Note: If your iPad, iPhone, or iPod Touch ever crash and refuse to work; you can do this process at any time to get it going again. If you're running iOS 5 you don't need to connect it to a computer at all, just configure your device like you did when you installed the software for the first time.
    Message was edited by: K1ngc00l

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