Error code 403 on 5520 photosmart
Using a Mac computer and been scanning direct to email working fine and then suddenly getting a 403 error code - any advice on how to solve problem please . I can scan to the computer.
Hi @VV-11,
Welcome to the HP Support Forums. I gather that you are getting a connection error message when trying to use the scan to email feature of your Photosmart 5520 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post that has the steps, with screen shots, on how to do this. Please don’t worry that the screen shots are for a Photosmart 7510 printer, the steps are the same.
If after setting a manual IP address and DNS servers you are getting the same error, Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP
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Who can solve the error code 403 on hp5522 ? help please
who can solve the error code 403 on hp5522 ? help please
Hello fredovolley,
Welcome to the HP Support Forums!
I see that you are experiencing an error 403 with the Photosmart 5520 series. I would like to offer the steps I have given before, check them out here: Re: Trouble scanning using Photosmart 6520
Even though it states it is for a 6520, the steps are all the same. I hope this help, cheers!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
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Look into this blog where you have solutions for all Errors.
/people/krishna.moorthyp/blog/2006/07/23/http-errors-in-xi
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I'm new to microsoft products, so hopefully I can get my point across meaningfully.
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This question was solved.
View Solution.Hi UrGramps,
I just viewed the website on my computer, and it appears to be working okay on my end. It's possible that there's a setting in your web browser responsible for what you're seeing. I would recommend trying the following steps:
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2. If that doesn't work, try resetting Internet Explorer's default settings by clicking "Tools" (on the top menu bar), "Internet Options" (usually at the bottom of that list), "Advanced" (far-right tab), and "Reset" (towards the bottom-right of that box). After resetting the defaults, try viewing the ePrint Settings area again.
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If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
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Hi,
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http://help.sap.com/saphelp_tm70/helpdata/en/43/e86de5008b4d9ae10000000a155369/content.htm
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How can I fix error code 403?
How can I fix error code 403?
Hi Roiby,
We need more information regarding the error you mentioned here?
Please have a sahre with what actions, what changes on the PC recently, check into event viewer and see if related logs we could found out.
Further, if this is related with Windows update, you may take a look at hte folloowing article:
"Error 403 Access Denied/Forbidden" occurs when you connect to Windows Update
Best regards
Michael Shao
TechNet Community Support
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