Error Code (-42408) Itunes Store
I am requesting assistance with making purchases in Itunes. For some reason, I receive an error code (-42408) while attempting to purchase music in the Itunes store. Can anyone tell me what the problem seems to be. I have reviewed the posts in Google and it seems like an old problem. Unfortunately, I am on my 2nd ipod because I thought there was an issue with the ipod itself. $150 later, Itunes is still doing the same thing. Please help me...
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With that one (on newer versions of iTunes), the following document is worth a try:
iTunes: Missing folder or incorrect permissions may prevent authorization
Similar Messages
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Since March I haven't been able to connect to my Itnues store because of the error code -3212 Not -3221 and the Itunes support center keeps sending me the same crap that doesn't help me. Is there a number that I can call and they walk me through it or can anyone help me asap????
1-800-MY-APPLE (692-7753) to contact the Apple Store, from there you can get help. I can't find anything for error 3212. sorry.
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Any suggestions would be appreciated please.....
Gift cards are country-specific - so US gift cards can only be used in the US on US iTunes accounts. If you are in Nigeria and it's a US gift cards then you won't be able to use it, in which case do you know anybody in the US that you could sell or give the card to ?
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When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
When updating iTunes on my MAC, I get the error code (-42408)
When I try to open iTunes on my MAC it states I need to update. After updating, it closes and when I open again, I get the same updates. When I choose to not update, I get the error code (-42408). What can I do now?
What is your iTunes version? The error message indicates missing ressources or software conflicts.
Did you try to downgrade from iTunes version '11 to '10? -
ERROR IN THE ITUNES STORE (-42408)
A message 'error in the itunes store' it says cannot complete request (-42408) This has pops up repeatedly for over a week. Any thoughts/suggestions?
Danny...
access the iTunes store since being in China, back now in the UK
In case you aren't aware your credit or debit card biling information must be associated with the same country where you reside.
The Complete Guide to Using the iTunes Store | iLounge Article -
I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Can't update my ipod touch because of error code 42408
goes through the iTunes sync to point of sync start then error code -42408 appears and all stops. cannot sync please help!
Try:
http://forums.macrumors.com/showthread.php?t=1499345
[Resolved] iTunes Error -42408 - First real solution gets cookie. Solved - Cookie Redeemed - MacRumors Forums -
I have a proxy server and the server is allowing me to go to iTunes. But I get a message "Error in accessing iTunes store. Please try again later." Error code ox80092013. I cannot find that code in the troubleshooting section. I have just installed a new PC HP5750, with Norton IS 2013. I installed the current version of iTunes directly from the iTunes site. My proxy server is American Family Online web browsing filter. I contacted them and they said there should not be a problem with their server. I have had an account previously, but has been inactive for several months. I even tried to create a new account, but still got the same error code.
Someone please help with this. I have accompaniment tracks on iTunes that I need for music ministry.Hi Lcoffin8,
Thanks for visiting Apple Support Communities.
See this article for additional information and steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
TS3297 there was an error in the itunes store. Please try again later
I keep getting this error that there was an error in the itunes store. Please try again later. I don't seem to have problems downloading music when purchased. Does anyone know how to stop this pop up.
It's making me crazy.
m-I've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
Just keep trying? -
Error code after itunes update -42404
error code after itunes update -42404 cannot connect to ipad it is telling me to restore ipad, and cannot connect to store...
Message was edited by: CFC.SteveI assume you updated itunes on your computer. PC or Mac?
Look at the posts in the More Like This area to the right side of this page.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
TS1368 error in accessing iTunes Store Ox80092013
I have purchased an HP 5750, installed Home Premium, and Norton 2013 IS. My proxy server is American Family Online web browsing filter. I am able to get to iTunes through the proxy server, but as soon as I login to it I get the message, "Error in accessing Itunes store. Unknown error. Please try again later." I get the error code Ox80092013. I contacted the proxy server and was told it was not a problem on their end. My account has been inactive for several months, so I tried creating a new account but still get the same error message. If it is permissible, please rely to [email protected] Otherwise I will try to get back to this page. Larry
I have this issue too. I sent an email and got a link to visit the community and find my answer here. I'm NOT happy with the email I got. I've been able to see my appleid and then click on Music or Movies but I cannot go to the home screen of the Store. This is obviously something they will have to do an update for. We aren't the only ones with this same issue. I've seen more than one question/subject about this same thing.
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Help!!
Could Not complete your Itunes Store request. An unknown error ocurred (-48018)
there was an error in the itunes store. please try again laterI've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
Just keep trying?
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