Error Code -42408

When trying to turn on Genius in iTunes 10.7, I receive the following error message: An unknown error occurred (-42408). Does anyone know what this code refers to and how to resolve this issue? Please note that this happened as a result of upgrading to iTunes 11 and uninstalling it (Hate it!) and reinstalling iTunes 10.7.

If you search the forums here for "42408" (or look up related threads under "More Like This" here to the right), you'll find numerous hints for potential solutions, though not many "solved" ones, if any.
Since the error codes are not really well documented, you might be left with "try & error"... or succeed, if lucky...

Similar Messages

  • Can't update my ipod touch because of error code 42408

    goes through the iTunes sync to point of sync start then error code -42408 appears and all stops. cannot sync please help!

    Try:
    http://forums.macrumors.com/showthread.php?t=1499345
    [Resolved] iTunes Error -42408 - First real solution gets cookie. Solved - Cookie Redeemed - MacRumors Forums

  • When updating iTunes on my MAC, I get the error code (-42408)

    When I try to open iTunes on my MAC it states I need to update. After updating, it closes and when I open again, I get the same updates. When I choose to not update, I get the error code (-42408). What can I do now?

    What is your iTunes version? The error message indicates missing ressources or software conflicts.
    Did you try to downgrade from iTunes version '11 to '10?

  • Error code -42408. I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. How do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help

    I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.

    Found this item it may help
    OK, I have fixed it here. Here's what I did:
    quit iTunes
    trashed ~/Library/Preferences/com.apple.iTunes.plist
    started iTunes, and authorised my account
    Worked straight away after that !

  • Error Code (-42408) Itunes Store

    I am requesting assistance with making purchases in Itunes. For some reason, I receive an error code (-42408) while attempting to purchase music in the Itunes store. Can anyone tell me what the problem seems to be.   I have reviewed the posts in Google and it seems like an old problem. Unfortunately, I am on my 2nd ipod because I thought there was an issue with the ipod itself. $150 later, Itunes is still doing the same thing. Please help me...
    LVL

    With that one (on newer versions of iTunes), the following document is worth a try:
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • When trying to make a purchase from itunes store, keep getting error code 42408.  anybody else?  know what that is?

    When trying to make a purchase from itunes store, I keep getting an error code, 42408.  I'm connected to the internet so I'm not sure why.  Anyone else?  What does this code mean?

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • I keep getting error code 42408. What should I do?

    I keep getting error code 42408. What should I do?

    This has appeared when people have tried to revert to iTunes 10.x from iTunes 11.
    This is what one user did to fix it after downgrading.
    http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
    Check the other threads here too if you have downgraded iTunes.
    https://discussions.apple.com/message/20454121#20454121

  • HT203200 what does error code 42408 mean

    what does error code -42408 while trying to authorize your computer mean?

    maybe your router firewall block ports itunes uses chk http://support.apple.com/kb/TS1629?viewlocale=en_US
    do you could login on http://appleid.apple.com ?
    try: http://support.apple.com/kb/TS3297
    info: http://support.apple.com/kb/TS3258?viewlocale=en_US
    iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3

  • Rolled back to iTunes 10.7; works, but error code -42408

    After just upgrading to Mountain Lion, I decide to trash iTune 11.x in order to re-install iTunes 10.7 in order to be compatible with my music collection on an external hard drive, which was setup in iTunes 10.7.
    I think I've done everything correctly, and my iTunes library now does work.
    However, upon opening iTunes, I get "error -42408"
    iTunes will proceed to work, after I clik 'OK'.
    Any ideas on what "error -42408" refers to?
    How to remedy?
    Thanks!

    I don't see why your music collection won't work with iTunes 11, there's nothing particular about media files to particular iTunes versions.
    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
    Error -42408may be due to residual later versions of support files than those which work with iTunes 10.7.  Several possible options:
      1) Restore them from another source (e.g., a Time Machine backup).  Check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup. A  variant of this is at: https://discussions.apple.com/message/20448184
      2) Use Pacifist to re-install iTunes 10.7 and let it install the old versions over the new versions by responding "yes" when it asks if you want to replace files.
      3)  Untested.  If you delete the specific iTunes system files the 10.7 installer might just replace them with the old version as long as it doesn't see a newer version in place. 
       This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
      AirTrafficHost.framework
      CoreFP.framework
      DeviceLink.framework
      iTunesAccess.framework
      MobileDevice.framework
    4) Error -42408 fixed - https://discussions.apple.com/message/20580493
    quit iTunes
    trash ~/Library/Preferences/com.apple.iTunes.plist
    start iTunes, and authorize account
    Note, the ~ means the library in your Home directory, not the one at the top level of the hard drive.  You may need to use the Go To item in the Finder menus to open that folder.  Mac 101: Easily show the user Library folder in Lion - http://www.tuaw.com/2011/08/25/mac-101-easily-show-the-library-folder-in-lion/

  • TS1717 error code (-42408)

    I can't open up my itunes. Computer is up to date. Error code is -42408. How can i fix this problem.

    Although you're getting a different error message, I'd try the following document with that one:
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • TS3694 I have an iTunes error code -42408. Cant sync my new iphone 5. Any ideas

    I am getting an error message -42408 when I try to authorize my mac mini to accept my new iphone 5. It also appears every time I try make a purchase through the itunes store.Basically everytime I need to enter my apple ID using the mac mini. I have only two computers authorized at present so have not reached the limit of five. Seemingly ipads iphones etc don't count.

    Let's try the fixit from the following Microsoft document with that one:
    Fix problems with programs that can't be installed or uninstalled

  • Itunes store error code -42408

    hi. i downgraded from itunes 11 to 10 and now i cannot authorise my computer and download anything from the itunes store.
    i get an error when i open itunes and an error when i try and download something from the itunes store.
    ive so far scrapped the prefs, tried the sudo code terminal script, trashed the SC Info folder and had no luck.
    can anyone help me try and find how to sort it out?

    yea great thanks!
    i used pacifist to install the 10.7.dmg and its all back to normal!
    cheers!

  • HT201210 itunes error code 42408 ??

    I am having trouble with itunes cant get it to open gives me an error 42408  and no other options  I am afraid to unisntall it and loose all my music.

    I believe it's some kind of software conflict, you should be able to resolve it by downloading the latest version of iTunes here: http://support.apple.com/downloads/#itunes Hope that helps. Also do you backup your computer using time machine? You should regularly backup your computer & music. Rather than remove iTunes, try updating to the latest version.

  • When starting iTunes I get error code -42408 but I can start iTunes thru Safari. What is the error code for?

    iTunes will eventually tell me that the library was created with a newer version of iTunes but I am using the latest version

    Did you uninstall iTunes 11 and replace it with iTunes 10.7? If so, you'll need to go through a few steps to put things right:
    Rename "iTunes Library.itl" to some other name;
    Copy newst ITL file from the "Previous iTunes Libraries" folder into your main iTunes folder and rename it to "iTunes Library.itl";
    Download iTunes 10.7: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
    Download/install shareware app called Pacifist;
    Open Pacifist and, separately, mount iTunes DMG file -- drag iTunes PKG file into Pacifist and install iTunes via the Pacifist application -- be sure to answer yes to replacing everything Pacifist asks about;
    Enjoy iTunes 10.7.
    Cheers,
    trane

  • Error code when I try to buy a song

    Just today I tried to buy some songs, but the error code -42408 came up. What does this mean? I can't buy any more songs?

    When I say 'they' I mean the computer when I sign in. It asked me for the code on my card and I typed it in, then it said it was invalid and asked for the serial number.  I seen where the serial number is (listed on the bottom of card) in an example it showed in the 'help' section.  I typed in the serial number but that didn't work either.  I tried this many times and the last message I received when I tried to redeem my card to buy a song was "your gift card or iTunes card has already been redeemed".   I didn't even buy one song yet.  Do you have a phone number I can call.  I can't find one listed anywhere on the site.   I think the people who own iTunes are just a bunch of cheaters trying to get money out of people by buying the cards and then not being able to use them.

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