Error Code 4261

So the old burner on my Compaq Presario laptop died. I just got a new one installed, and I wanted to try it out by burning a CD. No luck. I looked through the forums and tried changing the speed and deleting IDE bus Device Manager. No luck. I tried changing the type of CDs I was burning. No luck. I don't know what to do. Here are my diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Presario R3000 (PC777AV)
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), MxlW2k (1.0.1.104),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
ATI MOBILITY RADEON 9000/9100 IGP
Connected Device Information:
DiskDrive, TOSHIBA MK6025GAS, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+RW GCA-4040N, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVD+RW GCA-4040N, Rev 1.19
Audio CD in drive.
Found 16 songs on CD, playing time 41:34 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 02:31:70
Track 3, start time 04:17:17
Track 4, start time 07:24:05
Track 5, start time 10:41:10
Track 6, start time 13:09:65
Track 7, start time 15:25:00
Track 8, start time 17:53:02
Track 9, start time 20:24:17
Track 10, start time 23:37:67
Track 11, start time 26:48:27
Track 12, start time 31:45:17
Track 13, start time 33:57:30
Track 14, start time 36:22:57
Track 15, start time 37:25:25
Track 16, start time 40:45:22
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+RW GCA-4040N on CDR media at speed 8X.
What can I do? I'm not the most techno-savvy, so please walk me through it slowly. Thanks in advance. :^)

try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes.

Similar Messages

  • When I try to burn a CD I get error code 4261

    I get the following error:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dell DV051
    iTunes 6.0.5.20
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: Intel(R) 82915G/GV/910GL Express Chipset Family\Intel(R) 82915G/GV/910GL Express Chipset
    IDE\DiskST3160828AS____________________________8.04___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomHL-DT-STDVD+-RW_GWA4164B_______________D108___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: HL-DT-ST DVD+-RW GWA4164B, Rev D108
    Audio CD in drive.
    Found 14 songs on CD, playing time 65:48 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:58:46
    Track 3, start time 09:30:15
    Track 4, start time 13:46:12
    Track 5, start time 19:10:15
    Track 6, start time 24:56:41
    Track 7, start time 30:17:73
    Track 8, start time 34:12:63
    Track 9, start time 37:30:51
    Track 10, start time 41:51:54
    Track 11, start time 48:15:12
    Track 12, start time 52:12:49
    Track 13, start time 55:39:38
    Track 14, start time 60:28:14
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 10 16 40 48.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 40X.
    I have tried the following things and I still have the issue:
    -Reboot computer
    -uninstall ITunes and reloaded
    -Lower the speed down to 2x

    Hi ramseyer,
    If you have difficulties burning CDs in iTunes on a Mac you will want to follow the steps outlined in this article to troubleshoot -
    iTunes 11 for Mac: If you have trouble burning a disc
    http://support.apple.com/kb/PH12149
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Error code 4261: HELP ME - I have to get CD's

    I just got my son (12yearsold) an IPod and we order several songs. We are going on a roadtrip and need to have CDs for the car.
    Everytime I try to burn a disk I get the 4261 error code.
    I am using HP CD-R 52X disks (they have worked in the past) and I recently updated ITunes.
    Here is the diag:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard Pavilion zd7000 (DP080AV#ABA)
    iTunes 7.2.0.34
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PFC (2.5.0.204), PxHelp20 (2.0.0.0), AFS2K (3.1.20.0),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    NVIDIA GeForce FX Go5600
    Connected Device Information:
    DiskDrive, HTS548080M9AT00, Bus Type ATA, Bus Address [0,0]
    CDROM, HL-DT-ST DVD+RW GCA-4040N, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: HL-DT-ST DVD+RW GCA-4040N, Rev 1.17
    Drive is empty.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+RW GCA-4040N on CDR media at speed 8X.
    THANK YOU SO MUCH.

    I have model number DP080AV
    I have updated all drivers, firmware, BIOS, etc.
    I can burn a CD with Windows Media Player so I know it is not the CD drive or the media type.
    Thanks in advance for your help.
    Hewlett-Packard Pavilion zd7000
    zd7000 is usually a series number rather than a model
    number on an HP notebook. What particular model
    number do you have? This HP document may be of some
    help with determining that:
    HP Notebook PCs - Locating the Product
    Number and Support Information for the Notebook PC

  • How o I fix error code 4261

    I am getting error code 4261 when I attempt to burn a cd from itunes. Anyone know who to fix this issue?

    I am getting error code 4261 when I attempt to burn a cd from itunes. Anyone know who to fix this issue?

  • Error Message 4261 when burning cd's

    I have tried several different things to try to get this corrected. itunes will start burning a cd - get through 3 or 4 songs and then cancel the burn. The following is the diagnostics message:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dell DM051
    iTunes 6.0.5.20
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
    IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskTEAC___USB___HS-CFCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-MSCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-SDCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-xD/SM_4.00, Bus Type USB
    IDE\CdRomHL-DT-STDVD+-RW_GWA4164B_______________D108___, Bus Type ATA, Bus Address [1,0]
    IDE\CdRomHL-DT-STDVD-ROM_GDR8164B_______________0D08___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: HL-DT-ST DVD-ROM GDR8164B, Rev 0D08
    Drive is empty.
    F: HL-DT-ST DVD+-RW GWA4164B, Rev D108
    Audio CD in drive.
    Found 11 songs on CD, playing time 38:59 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:41:24
    Track 3, start time 07:17:05
    Track 4, start time 10:02:25
    Track 5, start time 14:14:55
    Track 6, start time 17:04:69
    Track 7, start time 20:40:58
    Track 8, start time 23:53:71
    Track 9, start time 28:12:29
    Track 10, start time 32:08:32
    Track 11, start time 35:01:49
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 16 24 40.
    The drive CDRW speeds are: 16.
    The drive DVDR speeds are: 16.
    The drive DVDRW speeds are: 16.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive F: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
    I have updated all the drivers and chipsets, as far as I know. Please help!!!
    Dell Dimension DM051 E510   Windows XP  

    I have tried several different things to try to get this corrected. itunes will start burning a cd - get through 3 or 4 songs and then cancel the burn. The following is the diagnostics message:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dell DM051
    iTunes 6.0.5.20
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
    IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskTEAC___USB___HS-CFCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-MSCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-SDCard4.00, Bus Type USB
    USBSTOR\DiskTEAC___USB___HS-xD/SM_4.00, Bus Type USB
    IDE\CdRomHL-DT-STDVD+-RW_GWA4164B_______________D108___, Bus Type ATA, Bus Address [1,0]
    IDE\CdRomHL-DT-STDVD-ROM_GDR8164B_______________0D08___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: HL-DT-ST DVD-ROM GDR8164B, Rev 0D08
    Drive is empty.
    F: HL-DT-ST DVD+-RW GWA4164B, Rev D108
    Audio CD in drive.
    Found 11 songs on CD, playing time 38:59 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:41:24
    Track 3, start time 07:17:05
    Track 4, start time 10:02:25
    Track 5, start time 14:14:55
    Track 6, start time 17:04:69
    Track 7, start time 20:40:58
    Track 8, start time 23:53:71
    Track 9, start time 28:12:29
    Track 10, start time 32:08:32
    Track 11, start time 35:01:49
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 16 24 40.
    The drive CDRW speeds are: 16.
    The drive DVDR speeds are: 16.
    The drive DVDRW speeds are: 16.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive F: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
    I have updated all the drivers and chipsets, as far as I know. Please help!!!
    Dell Dimension DM051 E510   Windows XP  

  • Trouble backing up Library to CD-R Disc...Error Message 4261

    Hi,
    I'm new to all of this and I'm luving my Ipod; but I'm having trouble backing up my library to disc. Everytime I try to attempt to back it up, The disc will cancel and tell me that I have an error message of 4261. At times a few files will write but it continues the same error message over and over. Looking at my diagnostic, what can you suggest. I appreciate any help anyone can offer.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Gateway FEDORA
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    Intel(R) 82815 Graphics Controller (Microsoft Corporation)
    Connected Device Information:
    DiskDrive, WDC WD200EB-11BHF0, Bus Type ATA, Bus Address [0,0]
    DiskDrive, WDC WD400BB-00CAA0, Bus Type ATA, Bus Address [1,0]
    CDROM, LG CD-RW CED-8080B, Bus Type ATA, Bus Address [1,0]
    CDROM, _NEC DV-5800A, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    E: _NEC DV-5800A, Rev 1.52
    Drive is empty.
    F: LG CD-RW CED-8080B, Rev 1.04
    Drive is empty.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed data CD or DVD burn had error code 4261(0x000010a5). It happened on drive F: LG CD-RW CED-8080B on CDR media at speed 8X.
    Thanks,
    ipodcrazed
    Gateway Fedora   Windows XP  

    I got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
    I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
    At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
    Changed copy speed//Did a restore on my computer (no help)// reversed restore
    Updated iTunes files//Did virus scans
    Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
    The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. Says cdrom hardware is OK. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
    I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. (Also Techies did not go in this direction.) Time passes.
    I didn’t buy music.
    I read messages saying that I should backup my iTunes music.
    Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent/partial cdrom failure which occurred over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated some startup files to try to determine source of a software error, if one. This did not fix the problem.
    Techie deleted a couple registry files. I don’t like deleting registry files because they serve a valuable purpose, but I’m not a techie. Later I was told that this is a routine test procedure. (After the fix I would have to do an update of my iTunes program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this repair without harming my music files, and this repaired the program.)
    Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
    I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
    I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes---software and not hardware Obviously I wanted a cdrom replacement as this would be easier for me than pursuing imbedded software program issues.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
    Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t have happened.
    The company replaced cdrom free of charge the next morning in about 5 minutes. Wow!
    I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
    I had problems with iTunes and a photo program after cdrom installation but fixed them with updates. I also experienced problems with Windows Media Player and Roxio/Sonic. They didn’t want to recognize the new cdrom in drive (E:). Restore made things worst so I undid this. I spoke to a tech again about these issues as I wasn’t certain of the scope/nature of problem. Issue of ownership of problem came up again. Software vs hardware. We updated both programs with updates from company support pages. This fixed the problem. Point learned here was the need to keep files updated with the latest and greatest. I am skeptical of too many changes because of risk of problems. Now, it seems, I have no choice but to do this---critical changes at least. Many thanks to Techie.
    The thought in my mind now is whether performing updates and specifically on Windows Media Player would have fixed the error to begin with. Well, I did run an update on my iTunes prior to, and there are no updates for my photo program. Looking back I would try the updates/repair first (the easy stuff) before I replaced the cdrom. I spent about 9 hours on phone with techies(caution not to delete music). Without warranty, I couldn’t have afforded this. Luckily for me it was a hardware issue.
    Replacing the cdrom on my computer fixed the 4261 error on my computer. I hope something here will be of help to some of you who have the same problem.
    Kindest regards. 08/14/07

  • Burn error message 4261

    Hello, I cannot burn in iTunes. After the third burn, it says "Unknown Error Occurred 4261".
    I have looked this up in the forum and tried several of the fixes that were listed and it is still not working. I used to be able to burn, now can't.
    Any suggestions??? Thanks
    Here are my diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. OptiPlex GX620
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is an administrator.
    Video Display Information:
    256MB ATI RADEON X600
    256MB ATI RADEON X600 Secondary
    Connected Device Information:
    DiskDrive, SAMSUNG HD160JJ/P, Bus Type ATA, Bus Address [0,0]
    CDROM, HL-DT-ST DVD+-RW GSA-H21N, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: HL-DT-ST DVD+-RW GSA-H21N, Rev A105
    Audio CD in drive.
    Found 17 songs on CD, playing time 73:18 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 03:00:07
    Track 3, start time 06:37:45
    Track 4, start time 11:33:55
    Track 5, start time 15:21:55
    Track 6, start time 20:02:12
    Track 7, start time 28:42:60
    Track 8, start time 31:39:37
    Track 9, start time 35:12:05
    Track 10, start time 38:58:30
    Track 11, start time 42:41:25
    Track 12, start time 46:28:52
    Track 13, start time 52:07:57
    Track 14, start time 55:28:52
    Track 15, start time 60:00:10
    Track 16, start time 64:13:22
    Track 17, start time 68:33:22
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 10 16 40 48.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    Force Optical Power Calibration before burn is turned on in the preferences.
    The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GSA-H21N on CDR media at speed 16X.

    Had trouble posting entire message first time. Here goes again.
    I got an Error 4261 message on my computer some months ago while attempting to backup my iTunes music ---about Dec. 2006. Hopefully, the problem is now solved. This was a difficult and time consuming issue to resolve. I shall provide some details of this resolution (worked for me) as I know some others are having the same problem. I hope to post this message to others with 4261 errors.
    I have a Dimension E510 computer bought in 2006. I am using Windows XP. My CD ROM burner is as follows: HL-DT-ST DVD +-RW GWA4164B. I wonder if you have the same type CD ROM.
    At first, several thoughts came to mind. Google? Never listen to music again. Invest in a sledge hammer? I decided to try and fix the problem and would work on this for the next eight months. Recently, I decided that this problem had to go away. I tried various things to correct the problem often with technical assistance as the following indicate:
    Changed copy speed//Did a restore on my computer (no help)// reversed restore
    Updated iTunes files//Did virus scans
    Contacted a company techie—Discovered my warranty was still good. Cdrom driver was updated. We got the iTunes program to copy a disk. Problem solved?? Time passes.
    The problem reoccurs. I contacted a techie again. He was able to get another program to copy on the cdrom I was using to copy iTunes music. I was told that I should contact an iTunes rep. $$. (One can save files (ex. photos) to a new file created on the desk top and copy them to a cdrom---a test method used.)
    I read suggestions about updating my BIOS and chipset on the iTunes message board. Not being a techie I wasn’t so sure about this. Time passes.
    I didn’t buy music.
    I read messages saying that I should backup my iTunes music.
    Called techie again. Updated cdrom driver. We were able to copy data using the same cdrom used for the iTunes copy. (Again this was not a fix. It was indicative of an intermittent cdrom failure occurring over time, and one manifesting itself in iTunes.) I asked him to try to copy another. Amazingly, this copy failed. Something was wrong. Now we’re getting somewhere. Techie eliminated select startup files to try to determine source of a software error, if one. This did not fix the problem.
    Techie deleted a couple registry files. (I don’t like deleting registry files because they serve a valuable purpose, but I’ not a techie. Later I would have to do a file repair on iTunes and a photo program. iTunes has a repair feature which was on my desktop—a holdover from a previous attempt to fix things with an iTunes update. I ran this without harming my music files, and this repaired the program.)
    Techie said I may have a problem with my current brands of CD-R disks. I bought and tried other brands---four all total. This did not work.
    I happened to attempt to copy some pictures as I was interested in having some developed. To my surprise, my computer stopped the copy citing an error with the copy process. The problem now manifested itself with another software program. Heretofore, I could successfully copy pictures using the same cdrom but not iTunes music.
    I called the techie again. I told him what I had done and new error in copying other files to the cdrom. We attempted to use other programs to copy music and picture files on the cdrom. (My thinking is, if they had worked, then the cdrom was OK, and the problem was a software problem and likely involving iTunes.) We could not get any software programs to copy files to the cdrom in question. This was a clear indication that the cdrom was defective. We likely used up ten CD-R disks in these latest attempts.
    Looking back, there was a subtle indication of a problem with the cdrom. There was a problem with one of the songs I had copied to a new disk (No. 24 of 24 songs on a disk). The song was copied with errors. This shouldn’t happen.
    The company replaced cdrom free of charge the next morning. Wow!
    I tried the new cdrom and began burning iTunes music right away. No 4261 error message. I also copied pictures to the same cdrom without any error messages. I also successfully used other brands of CD-R disks.
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