Error code 49.DF.FF when printing any .doc documents using google cloud.

Hi, I am getting error code 49.DF.FF when printing any type of .doc documents on Google cloud. The device used is HP Colour Laserjet cp5525. All other file formats print ok .pdf, .jpg, .xls, .txt. So far I have upgraded the latest firmware, changed the IP address of the printer and performed a partial clean on the disk. Has anyone else has this issue?

I've been seeing some issues with google cloud print jobs for the last day or so, that werent occuring before then. In the past these types of issues usually resolve themself within a day or two, so I would suggest trying the job again tomorrow. Google Cloud Print is in beta still, so there are constantly updates and changes being made that can break things, but generally get resolved fairly quickly.
Jon-W
I work on behalf of HP
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Error code 49.DF.FF when printing any .doc documents using google cloud.

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