Error code 50, only downloaded half the film
Symptoms
The following alerts may appear when trying to download purchased content from the iTunes Store:
"There was an error downloading your purchased music. An unknown error occurred (-50)."
This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:
Firewalls
Web Accelerators
Ad Filters
Virus Protection Software
ok so i've got itunes on a macbook pro and have just been downloading a film with my birthday itunes card. now i left my laptop open and my itunes downloading whilst i went upstairs to carry on painting and expected it to have finished when i got back. i came down to find the error code 50 and have tried to restart the download but it wont let me. now as far as i'm aware i have none of the 4 things listed above, and when i went onto the support page and then tried to loacte my downloads to delete the cached video files, i had no download folder. here is what the support page says.
"Error (-50)" when downloading purchased videos
Deleting the cached video files of the download, and starting the download again from the beginning, often will resolve this issue.
To find the cached video downloads:
Navigate to the downloads folder on your computer. This folder can be found in the locations listed below.Note: the "iTunes Media" folder may appear as "iTunes Music".
Mac OS X:
~/Music/iTunes/iTunes Media/DownloadsNote: The tilde (~) refers to your Home directory.
i'm basically stuck now with only half a film lol and don't know how to finish the download. can anyone out there help me
I just did a search using "search discussions" using the term:
"-50"
(use the quotes, because they're important when doing this kind of search)
It returned a lot of hits, and apparently you're not alone in wondering what this error means. Lots of people reporting it as an error in iTunes, and also something related to 10.4.9. But in the event no one here answers your question, I suggest you do the search yourself, slog through the results, and see if anyone's come up with an explanation that fits your scenario.
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Hello, cicib.
Thank you for visiting Apple Support Communities.
If you are experiencing this issue with iTunes on the computer, try closing iTunes and restarting the program. If you are experiencing is the issue on and iOS device, try closing all open applications and power cycling the device.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the items still do not show as downloaded, see if you can resume interrupted downloads or download the missing items.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
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Hi Jolly3jo,
If you are having issues connecting to or downloading from the iTunes Store/App Store on your iPad, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
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Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
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Okay, let's say you bought an album and there are a few songs on there where you only have half the song(the song just stops after a number of minutes/seconds). What do you do, and can you re-download these songs?
How to report an issue with Your iTunes Store purchase
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HI. I just got a new macbook pro 15".
every time i launch garageband i get this message
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when i hit record, the shaded area in GB starts to advance, but it doesn't record any sound, and when i hit the space bar, the recorded area disappears.
anyone know how to fix this?
I have installed BOOM, but i think that's the only extra sound software i have.]
PLEASE HELP!
thanks,
mojoman22Please read this whole message carefully, especially the warnings, before doing anything.
1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
Parallels
and definitely remove at least the following:
Boom
† MacKeeper
† VirusBarrier
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
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Remove the "MacKeeper" crapware as follows.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions, nor do I intend to repeat the test.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select Go ▹ Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. A dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall button. All the functional components of the software will be deleted. That's the only useful feature of "MacKeeper:" it deletes itself. Reboot.
Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it. -
After loading Maverick iTunes will not launch. I get an error code: -45054. I am the administrator and have no groups or guests. Sharing options don't fix this. Also Fetch will not launch, I get error code: SSL error 9807. These worked perfectly before installing Maverick. Also everything that loads, all programs, take twice as long to load. I have MacKeeper and have cleaned and discarded all the garbage.
Remove "MacKeeper" as follows. First, back up all data.
"MacKeeper" is a scam with only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Don't empty the Trash. Let MacKeeper delete itself.
☞ Don't try to drag the MacKeeper Dock icon to the Trash. -
Why is my app only downloading half-way
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Is it a large download? Ask your ISP, perhaps they throttle doownloads.
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it could be the Motu driver if you have not updated it since upgrading to Tiger. here is a link
http://lasso.motu.com/downloads/filelist.lasso?&-Database=downloads&-Table=dldb&-Op=cn&product=firewireaudio&-Op=cn&platform=macx&-sortfield=date&-sortorder=descending&-search -
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It seems Adobe CHAT is non-existent. Can anyone help?The chat link can be elusive as can the people that support it over the weekend. It does work, at least for most people, but not all.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
It looks somewhat like the following when it gets thru properly (I don't think the 24/7 is a true story)... -
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