Error code (-50) Restoring the Backup after upgrade to IOS 5

When i finished upgrade my iphone 4 (IOS 4) to IOS 5 and trying to restore the backup file, there is a problem with message "An error occurred while restoring this IPhone (-50). Please help to get my all files back.

0xE error http://support.apple.com/kb/TS3221

Similar Messages

Error code -50 when trying to restore I touch after upgrading to IOS 5

I recently upgraded to IOS 5. Everything went fine until I tried to restore the I touch. I get a error message " A error occurred while restoring this IPOD (-50).   I looked threw apple support and found a couple of links. I'm running windows 7 with no third party security. I've tried a different USB port, I Tunes 10.5.3.3 , checked window for the latest upgrades and reset my computer.    When I plug my I touch in a window pops up and say I Tunes was interrupted while restoring the contents of the iPod would you like to restore again now? After clicking continue restore, the error message immediately pops up. Ran a sysnc test and it came back fine.   I don't know if this would help but here is the dionostics I tunes ran.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
ASUSTeK Computer Inc. U50F
iTunes 10.5.3.3
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Current user is not an administrator.
The current local date and time is 2012-01-31 20:36:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:
Description:    JMicron PCI Express Gigabit Ethernet Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:
Description:
IP Address:    192.168.1.100
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Tue Jan 31 19:39:45 2012
Lease Expires:    Wed Feb 01 19:39:45 2012
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-31 20:33:47.
**** Device Connectivity Tests ****
iPodService 10.5.3.3 (x64) is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Randy's IPOD, iPod touch (4th generation) running firmware version 5.0.1
Serial Number:
**** Device Sync Tests ****
Sync tests completed successfully.

See the More Like This Section on the right...

IPhone will not restore from backup after upgrading to iOS4

Hey guys,
I updated to iOS4 just fine on my iPhone 3G 16gb model. Unfortunately, what occurred after that is what's giving me a headache. Whenever I try to restore my iPhone from the backup I created, my laptop keeps freezing when it hits about 8-10% completion. It has no major problems with freezing or locking up, and I'm pretty sure that my iTunes is the problem. My phone will now no longer play my music, nor will it even display half of my custom ringtones(even though they appear on my ringtones list under my iPhone in iTunes), nor will it display any of the songs that I purchased through iTunes on my phone recently.
Most of the other features are working fine, though I have not tested everything. I still receive text messages, phone calls, and can access the internet, so it works how I absolutely need it to, but this is becoming an extremely frustrating ordeal. Please let me know if anyone has experienced something similar or knows of a solution.
Thanks!
Message was edited by: Jeff Kim

I can't find anything specific on that error code, but this Apple article may give you some ideas on how to fix it: http://support.apple.com/kb/TS1275
You may have to "Restore as New" if you cannot get it to restore from a backup. You will lose your game data but that is about the extent of the effect.

Not enough space to restore my backup after upgrading to iOS6

i have an iphone 4s which i decided to upgrade to the latest software. unfortunately, after itunes upgraded the OS, there's not enough space to restore my phone from the latest backup. looks like iOS6 has a bigger usage than the previous OS im using. now im stuck with using my old backup files which obviously something i don't want to use. i want to restore to my latest backup which contains some of the important files i want to access. what should i do???

You're saying I should put the backup on another, bigger external drive, erase everything on my computer and restore from the 2nd external drive? Sounds a bit risky, especially if I erase my computer and the problem is with the backup.

Cannot restore from backup after upgrading to 6.1

I've upgraded my Iphone 4S from 5.1.1 to 6.1.
Backed it up before the upgrade and now that I want to restore my stuff it tells me that the backup is corrupt or not compatible.
Itunes on latest version.
windows 7.
Yes I've made a full restore of the phone ...
What should I do?
can't just start over ... had lots of important stuff on the backup.

I've upgraded my Iphone 4S from 5.1.1 to 6.1.
Backed it up before the upgrade and now that I want to restore my stuff it tells me that the backup is corrupt or not compatible.
Itunes on latest version.
windows 7.
Yes I've made a full restore of the phone ...
What should I do?
can't just start over ... had lots of important stuff on the backup.

Lost backup after upgrade to iOS 5

A friend of mine got a new 3GS a few weeks ago with 4.3.5, last night I backed up my friend's iphone to my Mac for the first time (I opened a new account so everything is clean). Right after the upgrade he accidentally clicked "set as new phone", then the backup became a new backup and now he has lost everything, is there anyway to save it? (He doesnt have it backed up at other computers!)
I used recovery tools and can only get most of the photos back, but are there ways to retreat SMS, call history, contact list, and other settings back?
Highly appreciated if anyone could help!
Thanks

Sound like you're using a PC
Look at Article HT1414
Also, these are the locations where back ups are stored on a computer:
Where iTunes backups are stored on your computer
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
Restore the file from recycle bin and then see if you can locate the 7/30 backup per the above windows locations.

HT4623 How to restore contacts list after upgrading to iOS 7.2

How do I restore the contacts list I had on my iPhone 4 after upgrading to iOS7.2? The folder is completely empty/ Thanks

The iphone is designed to be synced to your computer or cloud service regularly. Your contacts will be in whatever program/service that you have selected to sync.
If you have failed to sync them to your computer or cloud service, then they are gone.

Having a protocol error and can't view sites after upgrading to iOS 8 on a iPad 2?

I can't access multiple sites on my iPad after upgrading is anyone else having this problem? Any way to fix it?

There are 2 ways to fix the issue:
1) Disable mod_spdy
2) Push Apple to fix Safari 8, b/c the problem exists in both iOS and desktop versions

I can't agree to the terms after upgrading to iOS 7.0.3 because my phone is giving me a defunct Apple ID - help!

I upgraded to iOS 7.0.3. When I switch on my phone again it asks me to sign in with my Apple ID.
This is fine - except that it's giving me the email address I was using six months ago. I have never used that Apple ID with this phone, and it's no longer associated with my iCloud account.
Because I can't sign in, I also can't agree to the terms and conditions. This means that I can't use my phone.
This is beyond upsetting, I don't even have an alarm clock for tomorrow morning! How can I get it to prompt me using the current email address for my Apple ID? I've logged into my Apple ID on the site and the former address isn't associated with the account in any way, so I don't know where it's getting this old data from.
Of course all Apple stores in my city are booked solid until Monday. I cannot wait that long.
Any help would be really appreciated!

The fix is to log into your current account. Go to appleid.apple.com and change the primary email and apple id back to the old email address (doesn't matter if you have it any longer). Once the change is made, then enter your password for that account on the device. Once you get in, go ahead and go back to appleid.apple.com and change it back. That fixed mine.
need to edit this to clarify a bit

Itunes says it is syncing apps but it won't transfer purchases nor sync any apps from the computer after upgrading to iOS 5.

I just upgraded to iOS 5 and itunes synced my music fine. When I tried to sync the apps (they were all selected), it said that there were 5 steps, which included "Preparing for sync" and "Preparing apps to be synced". However, the sync was over in about a minute, no apps were transferred, and when I went to check the apps tab on the iPod, all of the apps were selected (which usually equalled over 1GB), yet it said that the apps were only worth 0.04 GB. I tried unchecking one of the apps and it immediately shot up to 1.04 GB! Thinking it may have been a computer problem, I tried to sync with a different computer, but I had to transfer purchases first. Again the same thing happened: it claimed to be syncing but nothing really happened. I don't know whether it's a problem with Itunes 10.5 (although I haven't heard of anyone with this issue) or my iPod. Help would be appreciated.
Note: I'm using an iPod Touch 4th g and my computers are running windows xp and 7, respectively.

So just got off the phone with a senior Apple support person and here is the fix they gave me for the app issue. Not sure if it will work until I get home to try it. It appears that a lot of these issues are in relation to Apple's move from a generic Apple ID not attached to a specific email to an actual email address. Since my .mac or .me email was never verified with my original Apple ID (just my name) the iCloud was not recognizing that I actually had any apps associated with my account when signing in with the new .mac email that was connected to the iCloud. The below fix she stated would separate the iCloud and iTunes allowing the iCloud to handle all of my mail, contacts, calendars etc. and iTunes/store to handle the apps and purchases. I will update again if this takes care of the issue.
Go to applied.apple.com
-       sign on with existing Apple ID (not an email address)
-       add an email to your account and verify it
-       edit your Apple ID to the new verified email address
On iTunes
Step #1
-          iTunes store
-          click on Apple ID in the upper right corner
-          click edit
-          edit Apple ID to new verified email address associated to account
Step #2
-          synch device with cord
-          click on device
-          go to the App tab
-          deselect synch apps
-          apply
-          synch
-          go to the App tab
-          select synch apps
-          apply
Step #3
-          on device go to store and enter the new verified email address as ID and password under store
You probably will have to do this to all devices that are synching with your iTunes account

Battery life on the 4S after upgrading to ios 5.0.1

Ok just about to upgrade to the new software (late I know) I have a 4S 64GB phone. All I have seen are people complaining that far from resolving the issue on a lot of models it has made the batter life worse - as well as uncovering a few other 'glitches'. Does anyone have any good stories to share about the upgrade or should I just not bother?!
Thanks in advance for all those who believe in the iphone community x

Ok I know that this is rich coming from me espeacially as I haven't upgraded to the new software on my 4S but a few people have stated that deleting your mail settings and re-configuring is something that helps but no one really talks about. The other thing is to try and restore as new from itunes and then draining the battery to 0% followed by a full charge. Hope that helps.

Ringtones Disappear after upgrading to iOS 5 and sync (Solution)

Hi guys,
For those who have the problems of ringtones disappearing in the iphone although you have them in itunes.
I encounter the problem after upgrading to iOS 5 and after the backups.
But i somehow manage to solve the problem after a few trials and errors.
What I did was....
First I remove all the ringtones from my iphone by unchecking all the ringtones in itunes b4 i sync.
After that I choose "Sync all ringtones" and the problem is solved.
Hope this will help you guys.

I am having this same issue.

Automatic iphone backup location - upgrade to iOS 5

I am looking for the iPhone automatic backup file created by iTunes while upgrading iPhone to iOS 5 via iTunes 10.5.2.11 / Windows XP. Itunes creates automatically a backup of iPhone before upgrading and will restore this backup after upgrade is completed. I need to know where to find this backup file.
I just upgraded iPhone to iOS 5 via iTunes on Windows XP. I forgot to make my own iPhone backup before upgrading. After upgrading and restoring iPhone (the automaitc backup), iTunes started a sync with Outlook even tough I had checked in iTunes "Prevent iPods, iPhones and iPads from syncing automatically".
I did not wish iTunes to sync with Outlook, and cancelled the sync. Now I got a lot of stuff mixed up in my iPhone and I would like to restore my iPhone with the automatic backup created by iTunes before upgrading to iOS 5. This backup doesn't show in the backups listed in iTunes / device backups.
Thank you.

Agreed. Same thing here. Just bought a late model Alpine INE-S920Hd and it is all kinds of broken. I think this is happening because Apple shifted the music and video. Totally buggy. Bluetooth refuses to work properly, too. A2dp keeps stealing the audio from Pandora in the Alpine interface. The ipod controls dont work at all.

Ipad 2 no volume sound after upgrade to ios 8.1

ipad 2 no sound for all the apps after upgrade to ios 8.1
youtube videos playing without sound ... sic
only facetime works...

Make sure ringer is on and volume is up.

I'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error

i'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error

Did you check your security software settings? eliminating conflicts from third-party security software.

Error code (-50) Restoring the Backup after upgrade to IOS 5

Similar Messages

Maybe you are looking for