Error Code -5000 When Downloading Digital Copy of Hangover

Has anyone received error code -5000 when trying to download the digital copy of The Hangover from the Special Edition DVD? When you put the DVD in it brings up the code redemption window in Itunes and downloads the file then at the end it says error -5000. Any ideas?

I just figured my problem out. If you have a external hard drive (WD Smartware) you need to click the backup tab and pause backup before you enter your redemption code. This worked for me and I was getting the same error -5000. I think it gives the error because it is backing up your computer and itunes thinks your making more than one copy I guess.

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