Error code 801812E0 in reset process - Lumia 800

I received notification of the most recent firmware update, so inevitably I chose to upgrade. I connected it to my computer and ran the update and things seemed fine until I tried to text somebody and it would kick me back to the main messages menu, or if I would try responding to an email, it would kick me back to the email menu. I even tried turning on wi-fi and it would again just kick me back to settings>system.
This is not ideal.
I tried chatting with support this morning and I was told to try resetting my phone via Zune. I tried this and received an error during the reset process while doing so -> 801812E0. My IMEI is XXXXXXXXXXXXXXX. My current software version shows up as "Unexpected Data Value"
Where do I go from here? I've had issues with upgrades before, but never with resetting.
Thanks,
Quintan
Moderator's note: Personal information removed. It is not recommended to post personal information to a public forum.

Hi QNeville,
Thank you for your post and welcome to the forums.
Please refer to the following link on information on this error code:
http://support.microsoft.com/kb/2717354/en-us
I would recommend you contact your local care line and report that you have tried to reset and that you are still getting the same error as your device will need to be sent back and repaired.
You can find details on your local care line below:
http://www.nokia.com/ca-en/support/contact/
Regards
Raoul_Duke
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