Error Code 8386003e - Ovi Suite

That's a new one for me. "Re-install" MSFT Outlook.
A little bit too drastic for me, adding to my frustration. I need a solution.

I have this error also just now
after research
this is the conclusion
to run in admin mode, with XP sp2 compatibility
take note is "sp2"

Similar Messages

I get an error while installing Ovi suite.

I can't install the Ovi suite. I'm trying to update my firmware and get the free maps to my phone. I've loaded the newest version, but I get an error.
http://dailunch.viuhka.fi/error.png
I'm running on Win7 64-bit.
Attachments:
error.png ‏26 KB

Hi Lasse89,
The installer is trying to install Microsoft's Visual Studio 2005 runtimes to your machine when the error appears.
http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&dis...
Many other programs install the same component and if you try to google this issue you will find quite many people strugling with the same issue even though they would be trying to install something totally different application. Unfortunately, there is no single solution that would fix this issue. Anyway there are some ways to figure out what is causing the error.
First step is to try to find the actual hresult error code. It should be something like -2343434.
Download the package from the link above and try to install that. You should get the same error message. Then type %temp% to you address bar and press enter. Sort the files by date. There should be very recent log file. Try to look for this hresult code or some other hint from the log file. Attach it also here.
You can get more information and solve tips from these links:
http://forums.techarena.in/vista-help/797226.htm
error 1935 troubleshooting guide: http://blogs.msdn.com/b/astebner/archive/2004/11/10/255346.aspx
There are also several different direct solve solutions which may or may not work in your case. I'll list couple of them here with references:
1)
Please go to %windir%\WinSxS and rename each *vc80* file to a different name. Then re-run setup.
http://connect.microsoft.com/VisualStudio/feedback/details/121817/error-1935-an-error-occurred-durin...
I would definately go back to WinSxS and rename those *vc80* folders back that didn't appear after re-running setup.
2)
Ckeck if the "Windows Modules Installer" service is started. If not, try to start it from the services console. If you receive an error "1450 Insufficient System resources" error, then follow this steps:
1) Open regedit and replace the following value:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
Key: RegistrySizeLimit
Type: REG_DWORD
Value: 0xFFFFFF (4294967295)
2) Reboot
3) Open a command prompt as administrator and run SFC /SCANNOW to check the integrity of system modules.
4) Install pending windows updates
http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/1099136a-03df-4da4-966c-5a4e56b8f...
ps. I've also seen comments that you should repair .net 2.x.

Unknown error installing Nokia Ovi Suite

HI, i just downloaded noki ovi suite and it reports an error in the intalling part. it says unknown error: 1601. my systens configs are:
Aspire 5050-5954
Athlon 64x2 tk35
120gb hd
1 gb ddr2
windows 7 premium x64

I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Check add/remove program and Uninstall PC Suite & ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove if anything is there
2. Run new PC Suite cleaner.
3. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
4. Restart your PC
5. Go for windows update (Start?> windows update)
6. Restart PC again
7. Install latest OviSuite 2.2 http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Error installing nokia ovi suite

When I tried to update ovi suite there were errors and it quit updating.
So I deleted the program from my laptop, download the new version from the nokia site and tried to instal it.
And I get this error all the time:
Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_procutapiloader.dll failed to register. HRESULT-2147024891.
Contact your support personnel.
And this I get when I instal it as user, as user with adminrules and as admin account.
I've got windows 7 Ultimate

Was facing the same problem. Try this: uninstall nokia ov suite. Disconnect from the internet and any other network, if you are on a LAN and also disconnect any storage devices from your computer. Disable your antivirus software and then try installing Ovi Suite, it worked for me.

Runtime error by installing Ovi suite

I can download the software but when I want to install it, it refuses. Always get the info:
Microsoft Visual C++ Runtime Library and than Program: C:\.. This application has requested the runtime to terminate it in an unusual way.
Thanks for helpinhg me.
Jane
The Netherlands
Attachments:
Nokia Ovi suite.jpg ‏63 KB

Hi Vaisonne,
You can try updating your runtime components of Visual C++ Libraries by downloading the same from the following links.
for 32 bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displa...
http://www.microsoft.com/downloads/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&displa...
for 64 bit OS
http://www.microsoft.com/downloads/details.aspx?familyid=90548130-4468-4BBC-9673-D6ACABD5D13B&displa...
http://www.microsoft.com/downloads/details.aspx?familyid=bd2a6171-e2d6-4230-b809-9a8d7548c1b6&displa...
Even i have Win 7 32 bit OS in my notebook and i nvr faced such issue.
This might help you.
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

Ovi Suite Software Updates-Error No internet Conne...

My Phone Nokia 5800 Xpress Music..
Ovi Software update fails while cheking for updates pops up
Network Connection error dialog
Nokia Ovi Suite software update service is not responding Make sure the internet connection is working or check firewall settings, and try again.
btw I have a broadband,if firewall is turned off...
I dont know what else to do.
I click ok, its says downloading for ever....
I tried update via wifi my phone asks for server profile...which i have no idea about.
I have been trying to update for firmware for a week i dont it happening... damnnn
Nokia Ovi Suite 2.1.1.1
Ovi Player 2.1.10304.0
Nokia Photos 1.6.434.0
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18904
- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

i found the solution for the network connection error during the software update process.....
the error dialog box says to check ur connection or firewall settings...so i recommend the users who are having this problem...first of all if you have any antivirus software installed than turn it off or disable it before starting the update and then Go to- Control panel-Windows Firewall-Then turn it off. and now start the update application you will notice the change and i am sure the update will start and complete without any errors...i was also having the same problem but i tried and resolved it... and also a very important thing that you should take care of....you should make sure that no other application is using your internet connection, don't start any other downloading program because it will decrease the ovi suites downloading speed and it may cause an error...
if the problem persists after turning off ur firewall than restart ur pc and try again...
post me a thanks if your problem is resolved...
this will work with the nokia OVI Suite version 2.1.
because i had not tried to update the ovi suite because i like the 2.1 version very much...
I really tried it very much, because my father says that Try and try and try until you get success...
and i achieved the success..........

E5: Ovi Suite has lost connection with your device...

I am trying to update the software on my E5 using OVI suite but I keep getting an error during the install phase (after backup). The following error and instructions are displayed in the OVI suite window but makes no difference when I follow these instructions (just end up back with the same error).
"Nokia Ovi Suite has lost connection with your device. Follow these steps to help reconnect your device:
1. Remove USB cable from your device.
2. Restart the device (turn off and on again).
3. Re-insert the USB cable.
4. Click 'Ok' below to continue updating."
Current E5 software version is 042.007.
I am trying to update to E5 software v. 043.115
Any ideas?

Yep having the same issue. Just got a replacement handset due to the random restarting issue, soon after setting up the new handset I get a message on phone saying software update is available. Both OVI suite and Nokia software updater say version 43.115 is available (about 200mb in size), I currently have the same version as you 42.007. It claims to do a lot of improvements to the handset. The update downloads fine but when it comes to installing I keep getting the same issue. Phone simply will not restart automatically and the update restarts then fails at the same point over and over. Had the same problem with my previous handset.
I spoke with my network provider to see if it was an issue with the handset needing firmware specific to them but they said no it is an issue with the firmware itself and has been happening to everyone since its release!!! They said I should not download it until Nokia has resolved the issues with it. But how do I know when that will happen as I cannot find anything put out by Nokia stating there is an issue or anywhere on web forums saying there is actually a problem.

Why is Ovi Suite trying to connect to Microsoft Ex...

I need help!
When tyring to sync with Outlook it keept trying to connect to the Microsoft Exchange Server for some reason as I get the message that the Server is not available from Outlook and then error 83860005 from Ovi Suite saying that it cannot sync.
I have now tried what the error message says about restarting, setting up the e-mail account again and repair sync.
Also different things suggested in other threads for error 83860005. Nothing works. I cannot sync my contacts. Calendar seems to sync.
I had no such problems with my N85, only with the N8.
Can anybody help? What about Nokia. Have not received any responses from them when I first raised this problem.

Hi Sonsu,
Did you try use the recent version of Ovi suite 3.0.0.290. If your problem still persist in the recent version too please fill in the detailed error reporting form which is available in the following link.
http://www.surveygizmo.com/s3/385496/Nokia-Ovi-Suite-error-reporting-form
This will help us understand your issue better. Please don't forget to attach logs and relevant screen-shots.
BR,

OVI Suite can't connect to internet because of pro...

I can't Sign Into Ovi in Ovi Suite, probably because I can't define the proxy settings anywhere.

Can't connect to OVI from PC Ovi Suite.
I use a proxy to connect to internet (but no need to fill proxy username/password -
example skype connection is ok)
The message error is "Nokia OVI Suite can't connect to Nokia server account..
check your internet connection"
This is my informations from Help->About Nokia Ovi Suite->System Information..:
Nokia Ovi Suite 2.2.0.241
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Sistema operativo:
Microsoft Windows XP Versione 32 bit, Service Pack 3
Lingua: Italiano
Browser Internet rilevati:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (Browser predefinito)
Stack Bluetooth rilevati:
- Microsoft (Versione: 5.1.2600, Build: 5512)
Driver USB rilevati:
- Default Hub Driver for USB 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512

6220 Classic: Ovi Suite Software Update problems

Hello everyone,
I am trying to update the firmware of a 6220 Classic via Ovi Suite (2.1.1.1). I connected the phone, and started the software update process. I was informed the current firmaware version is 03.23, and that version 5.15 is available. I proceeded downloading the (148mb) firmware update.
After that the update process started, and I was informed to ignore all USB connection notifications. Notifications like "Nokia Flash Parent detected" were displayed with one informing me that the driver for one of these "devices" failed to install.
I then got the "Device recovery" error, stating that Ovi Suite lost connection with my device, and presented me with 4 steps to follow to "help reconnect your device". None of this helped, and I kept on getting the same error. Now I am lost. The 5.15 update is also not available OTA. Luckily the phone was not bricked in the process, and is still working fine at version level 3.23
Any ideas on how to get Ovi Suite to install the update? My system specs: Windows XP Pro SP3 with latest fixes/updates.
Thank you.

I always use Ovi Suite to update 3 phone (5310, 5610, 5800), no problems so far. However once caveat on s60 phone like yours is that when problems like this occur, you could try to update without a memory card inserted. If that fails, hard reset the phone and update the blank phone (back up first before resetting of course). If that still fails, take it to a Nokia Care Center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi Suite Error code 12052

Hello! I've been trying to resoft my Nokia N73 using the Ovi Suite. Everything works fine in the beginning, but then I get an error telling me that there was a problem with Nokia Suite and that I should reinstall the program and retry. Also, it gives me the error code 12052. I've tried reinstalling the program, and I still get the same error. Also, I have uninstalled both Ovi suite and the USB Drivers, as well as the Nokia Driver. I am using Windows XP SP2.
Thank you in advance!

I have recently brought a N8 and too was plagued with 12052 error on Firmware Update. However, tonight I have managed to update Firmware through Nokia Suite and while I am typing this the phone is currently installing 'Symbian Anna' update. YAHOOO!!!
On research I found 12052 has server communication errors which can indicate MALWARE. I run my Malware scanner by IOBIT (Free download from through www.download.com and is very good . Direct link http://download.cnet.com/IObit-Malware-Fighter/3000-8022_4-10967594.html?tag=mncol;1) to which the quick & deep scan . . . . . . . .( ANNA Is now installed, now installing Map update with enhanced navigation, social & symbian anna service pack). . . . . . found a total of 89 problems. I quarantined and deleted these and then tried Firmware Update, well, you now know the result (see 'install complete' screen shot attachment)
Hope it works for you, would appreciate feedback. Good Luck. . . .
Attachments:
Install Complete.JPG ‏86 KB

Error code 300 while installing through Ovi suite

Trying to update Opera on a C3-01 with Ovi Suite 3.1.1.90: "Something's gone wrong. There was a problem installing the file. Error code: 300". What does this mean and where does Ovi Suite store its detailed log?

This attachment will cure the 300 error code remember to install it on C DRIVE and in the correct order, I got this from NOKIA and it has just solved the problem on my N8 Good luck Clive.
Install the following QT files on the C: drive of your phone in exactly this sequence
* http://dl.nokia.com/ns/sdo/QtSA4.7.301.sisx
* http://dl.nokia.com/ns/sdo/QtWebkitSA4.8.0.sisx
* http://dl.nokia.com/ns/sdo/QtMobilitySA1.1.301.sis
While you install above QT files you MUST keep the following things in mind:
o Installation must be done to C: drive of the phone. If you by mistake select E: drive, you can cancel the installation and re-install again. If E: drive installation is complete, you can re-install one more time and select C: drive for installation.
o Installation order must be met. First it has to be QT (QtSA4.7.301.sisx).
- Start Ovi Store
Good luck

Ovi Suite Installation Error (Error Code 2)

Hi I was using old OVI suite(ver: 2.x.x.x.);
yesterday I downloaded the latest version of ovi suite (3.0.0.290).
But when I m trying to install it exits with saying error code 2 what it is ????
I already removed my old ovi suite ...
I want some help on this

Hello,
Could you check that the 3.0.0.290 installation file has not been corrupted during the download? This can be done by right clicking the Nokia_Ovi_Suite_webinstaller_ALL.exe. Then from the Properties -> Digital Sigantures (tab) you should be able to see Nokia signature. Select that and then push the Details button and you should see a new dialog and there the text "This digital signature is OK." if the file is valid. If you can get find the signature, the file has got corrupted and you should try to download the latest version again from here.
J

Ovi Suite 2.2.0.245 error code 8004fd02 syncing N9...

When syncing contacts on my N900 the status bar progresses to about 75% completion and then I get an error (attached) stating that the Contacts did not sync, that I should unplug the USB cable (or Bluetooth) and reconnect and sync again. I have done this multiple times and I keep getting the same error. The error code number is 8004fd02
Solved!
Go to Solution.
Attachments:
error.JPG ‏196 KB

Hi,
We are really sorry to hear this.Could you please provide us the logs so that we can investigate on this? Kindly send the details here: [email protected]
Here are the instructions for attaching log files:
Follow the instructions and download debug_conf.txt
"Please follow these instructions to gather and send the log files:
1) Exit Nokia Ovi Suite
2) Download and unzip the file debug_conf.txt
3) Copy the file in your PC in the installation folder (Usually C:\Program Files\Nokia\Nokia Ovi Suite) If the file already exist, replace it.
4) Open Nokia Ovi Suite and do whatever you need to do to reproduce the problem
5) Exit Nokia Ovi Suite
6) Go to your %TEMP% folder
In XP: C:\Documents and settings\your_username\LocalSettings\Temp and In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp
but can be found also by entering %TEMP% to the Windows Explorer's address bar
7) Take a copy of the files called debug_log.txt and DalMeasurementFile2.log
8) Open Control Panel - Administrative Tools - Event Viewer - Application - Right click - Save Log File As (and use the text format)
9) Remember to delete or rename debug_conf.txt after gathering the log files" and collect the logs files and attach in this mail.
Attachments:
debug_conf.txt ‏2 KB

Error Code 8386003e - Ovi Suite

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