Error code (-9808) when trying to download anything on itunes

Anytime i try to purchase a song on my iTunes a message pops up and it says there has been an unknown error code (-9808) and I'm unable to complete the purchase and download.

Just doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
[iTunes Store: Unknown alert message when connecting|http://support.apple.com/kb/TS2753]

Similar Messages

  • Getting error code 3036 when trying to download purchases on itunes, no response from support, anyone have this problem and know how to fix it?

    anyone been able to fix download error 3036?
    thanks

    Actually, it's Visual Basic Script (VBScript) on your
    computer that is causing the problems, not iTunes.
    To get this running, you simply have to re-register
    VBScript. Follow the steps in this article:
    http://docs.info.apple.com/article.html?artnum=304405.
    That should get it going properly.
    Thanks for the help - I think we are on the right rack...unfortunately, when i input the string into the command prompt I get a new error - 'the module "vbscript.dll" was loaded but the call to DllRegister failed with error code 0*80004005.
    Any suggestions for this new problem?
    Thanks in advance

  • Am suddenly getting error code 3250 when trying to download certain podcasts...not all, just some. How can I fix? Help.

    Am suddenly getting error code 3250 when trying to download certain podcasts...not all, just some. How can I fix? Help.

    I am getting the same error, and have been, since the last iTunes update.     Driving me crazy, as some podcasts download without issue, others won't download at all, and get the 3250 error code.

  • HT203175 keep getting error code 81 when trying to import cds into itunes

    since installing itunes 11 i keep getting a error message which says an unkown error occurred (81) when trying to impoprt cd's
    any ideas as to why would be helpful thanks.

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Error code 2738 when trying to download iTunes 7.3

    I have been reading the forums for the last couple of days and I know this is a common problem. I have tried to log on as a different user (one suggestion), and turning off my vista firewall and removing 7.3 and installing 7.2, but nothing is working. I just bought an iPhone and am having to use Windows XP on a friends computer to do anything with it.
    My best guess is this is a compatability problem between iTunes 7.3 and Vista (because 7.3 DOES work with XP), but I am now completely stuck. Any help would be MUCH appreciated!

    Actually, it's Visual Basic Script (VBScript) on your
    computer that is causing the problems, not iTunes.
    To get this running, you simply have to re-register
    VBScript. Follow the steps in this article:
    http://docs.info.apple.com/article.html?artnum=304405.
    That should get it going properly.
    Thanks for the help - I think we are on the right rack...unfortunately, when i input the string into the command prompt I get a new error - 'the module "vbscript.dll" was loaded but the call to DllRegister failed with error code 0*80004005.
    Any suggestions for this new problem?
    Thanks in advance

  • Error code: 504 when trying to download latest Map...

    Ovi Suite tells me there are new maps available (for an E72, though I don't think this is relevant), so I click on 'Download' and a few seconds later I get the 'Something has gone wrong' and 'error code 504'.
    Any ideas? On Windows Vista, fully patched and Internet connectivity is fine in all other apps. 
    What does 504 mean, Nokia?
    Steve Litchfield
    3-Lib (Tips/resources/Info for Nokia smartphones and Communicators) plus All About Symbian
    Solved!
    Go to Solution.

    Same problem on an E90
    I tried hard reset, operating system reinstallation, maps software reinstallation, a different and formatted memory card.
    No way, always error 504 when tring to download new maps.
    Maps application works, downloading local map through mobile connection while displaying current position

  • Error code 206 when trying to download

    I just signed up and trying to download illustrator.  The error code 206 keeps appearing when it's initializing.???????

    Leonark please see http://forums.adobe.com/message/6255811#6255811 where this topic has been dicussed.

  • Error code:805a01f5 when trying to download apps o...

    I've been trying to download apps for my Lumia 800 for more than a day now, but I can't. The error message is "Marketplace isn't available at the moment. Please check back in a bit. Error code:805a01f5". I'm still able to download apps, as long as it's not Xbox Live apps, Skype, and some other apps. I tried uninstalling the Angry Birds trial I got 2 days ago and downloading it again through the marketplace but now I only get this error. Tried resetting my phone and fixing everything but still nothing. 

    Leonark please see http://forums.adobe.com/message/6255811#6255811 where this topic has been dicussed.

  • Error code 2324 when trying to download iTunes for windows 8.

    I started by trying to update my iTunes, and was given an error message and was unable to open it. I've deleted/uninstalled it, each time I try to reinstall it or download it again, I get the error code 2324. I have no idea how to proceed or what I am doing wrong, please help!

    Let's try the fixit from the following Microsoft document with that one:
    Fix problems with programs that can't be installed or uninstalled

  • I keep getting error code 2324 when trying to download itunes 10.7.

    Everytime I try to download itunes 10.7 I get error code 2324. Can anybody help with this situation? I'm trying to sync my new iphone 5 but I can't without updating my itunes, but I can't update my itunes, so please help!

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • HT1338 I am getting and error code -39 when trying to download a movie on iTunes.  what does this mean?

    while trying to download a movie from the itunes store I am getting an error code -39.  I was able to download the itunes extra but not the movie.  What does the error code mean?

    Read here.
    http://support.apple.com/kb/TS1279

  • Error code 1603 when trying to download

    This happened to me yesterday when I tried to download the latest version of skype. A box popped up and said,"Object already exists." I cannot find a way to get skype back. I already tried the fix it and erasing everything that has to do with skype and it still won't work. Please help, thanks! (I am also on a windows desktop)

    The "Object already exists" error message is known to be caused by the recent Windows Security update KB2918614. Due to changes this update made to Windows Installer, not only Skype, but also several other updates (e.g. Adobe Reader, Java and even updates for Sophos Antivirus) may suffer from this behaviour. Uninstalling this update will rectify the issue, and this update can always be subsequently reinstalled (when the affected application is successfully installed/updated).
    Try to uninstall this Windows Security update KB2918614.
    http://windows.microsoft.com/en-us/windows/remove-update#1TC=windows-7
    http://community.skype.com/t5/Windows-desktop-client/Object-Already-Exists-When-Installing-Error-160...
    Remember to reboot your computer after uninstalling this update.
    After uninstalling this update try again to install Skype.
    You can also try this automated procedure:
    http://community.skype.com/t5/Windows-desktop-client/when-was-go-for-install-it-s-show-me-keyset-was...

  • I get an error Code 85 when trying to download upgrade?

    When installing the update I get the Error Code 85? I am logged in and everything else is up to date.

    Hopefully you were able find the answer by searching.  If not, please refer to this KnowledgeBase article.  Instead of auto running the install CD/DVD, navigate to it manually and run Setup.exe.
    Alex Person
    NI-RIO Product Support Engineer
    National Instruments

  • Error Code -9808 when trying to access ITunes Store

    Downloaded ITunes 8.1.1 and am getting error message -9808 whenever I try to connect to the Tunes Store.

    Error 9808 is usually solved by:
    Check your internet settings.
    Control Panel – Internet Options – Advanced
    Uncheck “Check for server certificate revocation (requires restart)”
    Click okay
    After unchecking the option, do you get another error message? It could be your firewall blocking access. Have you allowed itunes and itunes helper in your security software firewall?

  • Why do i get error code 205 when trying to download

    why do i get error code 205

    Error 205 indicates that your downloaded installation file became corrupted.  Please try an alternate Internet connection.  If you are connected by wireless try a wired connection.  If you are connected via a wired connection try a different cable.
    Please try an alternate Internet browser and disable anti-virus and turn-off firewall during download.
    https://creative.adobe.com/products/creative-cloud
    Prior to these please go through : Error downloading Creative Cloud applications
    This might be also useful:
    Re: Installing Creative Cloud-Error 205
    Regards
    Rajshree

Maybe you are looking for

  • Re:  "Item category K can only be used without account assignment"

    Hi, while creating PO from PR the following error is coming. "Item category K can only be used without account assignment" How to solve this Regards,

  • Windows 8 ask for password - I don't want to enter it

    When my laptop starts it shows my email address and asks for my password. I do not want to enter a password . How do I get rid of this because my wife would like to use the computer

  • Print dynamic styled text with a GUI

    I need to write styled text in a computer and to receive and view it in another. But I don't know how to get this styled text: is it possible to get an xml (or html) format of the content of a TextArea (or other text box) and on the other computer to

  • Gen Photo (Private Collection) vs CustomPanel_allWidgets

    I'm very new to scripting for bridge and trying to get my head around it. I've grabbed some reference material and I was wondering if someone can tell me why when you copy the Gen Photo and CustomPanel XMP examples into the XMP folder only the Gen Ph

  • Please help again

    im making a comment box where you see one comment then you press the button and it goes to the next coment on the next frame. I already know how to do that part, but is there a way for the thing to save what frame a user is on, and if the user exits