Error code a121e1 trying to download Creative Cloud on Windows7 64bit

Error code a121e1 trying to download Creative Cloud on Windows7 64bit

Are you seeing this error code when trying to download an application using the Adobe Application Manager (AAM) or are you having trouble even downloading AAM?
Do you have a screen shot?

Similar Messages

  • When trying to download creative cloud I receive the Error code 201 message

    When trying to download creative cloud I receive the Error code 201 message.  Can anyone tell me what to do?  I've already turned off my firewall and my pop ups

    Errors 201 & 205 & 206 & 207 or several U43 errors
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • Problem Re-Installing Creative Cloud - trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No

    trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?

    If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
    MAC HD /Applications/Utilities/Activity Monitor
    If you are on Windows check in task manager
    Ctrl + shift +  Esc keys

  • I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What

    I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
    This is not the first time I get it, and it seems a recurring problem.

    Milliet are you on a managed network?  If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.

  • Trying to download creative cloud but it says a copy is already running

    I'm trying to download creative cloud but it says a copy is already running on my mac.  Checked and closed all programs and I still get the same message

    It means some or few files are running in the back ground, you can close them from Task manager (Windows) or Activity Monitor(Mac).
    In case you have difficulty in identifying the processes being run for CC, the best way would be to close the computer completely which shall close all the processes, once you turn on the computer, download CC first.
    from Troubleshoot error messages | Bootstrapper CS5, CS5.5
    You are already running another installer
    Only one Adobe Creative Suite 5 or CS5.5 installation can run a time. Otherwise, one of the following error messages appears:
    “You are already running another Adobe installer. Please close other installer and select Retry option.”
    “Other instances of Adobe Application Manager are running. To continue, installer needs to close those instances. Do you want to continue?”
    Click Quit (for the first message) or No (for the second message) to exit the installer.  
    Close other Adobe setups:  
      Windows
    Right-click the taskbar and select Task Manager.  
    Select the Processes tab, and select Show Processes From All Users.  
    Select any PDapp.exe or setup.exe process, and click End Process.  
    Repeat for all additional instances of PDapp.exe or setup.exe processes.  
      Mac OS  
    Press Command + Option + Esc.
    In the Force Quit Applications window, select PDapp or Adobe Setup and click Force Quit.
    Repeat for all additional instances of the applications.
    Retry the installer.
    Hope it helps
    Regards
    Rajshree

  • Error Code 1 - Installation failed the Creative Cloud Desktop

    Hello, when I start the installation comes the message: Error Code 1 - Installation failed the Creative Cloud Desktop

    Hi Ned Murphy thanks for the help.  I managed to solve the problem.

  • I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?

    I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • HT5701 why do I get 3072 error code when trying to download 6.0.4

    why do i get 3072 error code when trying ot download 6.0.4

    Some details, please?
    Based on the version number, you seeking to upgrade Safari?
    What OS X version?
    How are you upgraded or downloading the software?   (Directly downloaded, or via Software Update?)
    Have you tried quitting all applications, and then performing the Software Update?   (Discussion per this thread — but that thread is for iTunes, and I'm guessing you're looking at Safari here?)  If that doesn't work, I'd keep everything quit, reboot, and try again.

  • I tried to download creative cloud on my mac but every time I try to a message saying, installing failed to initialize, what should do?

    I tried to download creative cloud on my mac but every time I try to a message pops up saying, installing failed to initialize, what should do?

    Ask the same question in Adobe's Creative Cloud forums, your issue is with them not your iMac.
    http://forums.adobe.com/community/creative_cloud

  • I have been trying to download Creative Cloud but it gets stuck half way down. Does someone knows how to fix this please?

    I have been trying to download Creative Cloud but it gets stuck half way down. Does someone knows how to fix this please?
    Any hints or help will be more than appreciated.
    Cheers
    Pancho

    You have not provided any system info nor aany other details.
    Mylenium

  • Although I'm online and connect, the message "Error 206" appers when I download Creative Cloud. What can I do?

    Although I'm online and connect, the message "Error 206" appers when I download Creative Cloud. What can I do?

    Hello CAROLINA,
    Please refer the thread: https://forums.adobe.com/message/6255811#6255811#6255811 where similar issue has been discussed.
    Regards,
    Ratandeep Arora

  • Help! so frustrated. I have 10.7.5 mac and error message 201 keeps appearing when trying to download creative cloud trial

    Please help! i have 10.7.5 mac and trying to download adobe cloud but error message 201 keeps coming up and i need to download before i get on a plane at 4am needing sleep ! please i hope someone has an answer for me x so frustrated right now!

    uninstall anything cc (if you have anything installed) and clean per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    then use a wired i-net connection and a different browser to download from here, https://creative.adobe.com/products/creative-cloud

  • Error 85 when trying to update Creative Cloud

    Hi, I get the error code 85 when trying to update Creative Cloud. The download fails at 43%. I can't do anything else if I don't update first, from what I see. I just want to access the App tab to download the trial of Illustrator. I had already installed Creative Cloud and Flash. Why can't I skip the update and report it for later?

    Hi Maxime,
    If you are still having the issue. You can try reinstalling the Creative Cloud app using the Adobe Clean tool
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Make sure that you have the updated CC app installed and that you are logged in as an administrator. Which OS are you using? You don't to install the applications updates as it should launch.
    https://creative.adobe.com/products/creative-cloud
    Thanks
    Scott

  • Error code when trying to download CC desktop

    Error code A 12E5 appears when I try and download the CC Desktop to my computer!  Please can anyone tell me what this means and how to sort it out?!

    Hi Anne Corless
    Restart your machine.
    Rename the OOBE folder to OOBE_OLD from
          Mac:
              MAC HD/Library/Application Support/Adobe
         Windows:
              [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE   (Rename it to OOBE_OLD)
               C:\Program Files (x86)\Common Files\Adobe\OOBE
    Try download again
    If you still faces a problem then Download Creative cloud via https://creative.adobe.com/products/creative-cloud and launch it.
    Hope this helps.
    Please let me know if this deos not worked.
    Regards,
    Sumit Singh

  • Trying to download creative cloud

    Every time i try downloading creative cloud it pops up error code 205 i have no idea why cany someone please help?

    Hi,
    Same problem, here is the log file :
    06/02/14 21:03:20:182 | [INFO] |  |  |  |  |  |  | 3220 | *******************start of Download****************
    06/02/14 21:03:20:182 | [INFO] |  |  |  |  |  |  | 3220 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
    06/02/14 21:03:20:182 | [INFO] |  |  |  |  |  |  | 3220 | The file to be downloaded is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.2.0&platform=win32
    06/02/14 21:03:20:182 | [INFO] |  |  |  |  |  |  | 3220 | Going to download the file at d:\temp\{E96D28ED-BA58-4E87-8F48-818DCE234C2C}/applications.xml
    06/02/14 21:03:20:292 | [INFO] |  |  |  |  |  |  | 3220 | Preference: Client has set the preference for single stream download
    06/02/14 21:03:21:392 | [INFO] |  |  |  |  |  |  | 3532 | **File download complete.**
    06/02/14 21:03:21:932 | [INFO] |  |  |  |  |  |  | 5208 | *******************End****************
    06/02/14 21:03:22:102 | [INFO] |  |  |  |  |  |  | 3264 | *******************start of Download****************
    06/02/14 21:03:22:102 | [INFO] |  |  |  |  |  |  | 3264 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
    06/02/14 21:03:22:102 | [INFO] |  |  |  |  |  |  | 3264 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_2_6_PDIMPackage_393/mani fest.xml
    06/02/14 21:03:22:102 | [INFO] |  |  |  |  |  |  | 3264 | Going to download the file at d:\temp\{FEE4A6CD-D64E-4844-A17E-BA9B8CE39F92}/manifest.xml
    06/02/14 21:03:22:212 | [INFO] |  |  |  |  |  |  | 3264 | Preference: Client has set the preference for single stream download
    06/02/14 21:03:22:762 | [INFO] |  |  |  |  |  |  | 4872 | **File download complete.**
    06/02/14 21:03:23:002 | [INFO] |  |  |  |  |  |  | 3264 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_2_6_PDIMPackage_393//val idation.xml
    06/02/14 21:03:23:002 | [INFO] |  |  |  |  |  |  | 3264 | Going to download the file at d:\temp\{FEE4A6CD-D64E-4844-A17E-BA9B8CE39F92}/validation.xml
    06/02/14 21:03:23:112 | [INFO] |  |  |  |  |  |  | 3264 | Preference: Client has set the preference for single stream download
    06/02/14 21:03:23:442 | [INFO] |  |  |  |  |  |  | 2932 | **File download complete.**
    06/02/14 21:03:23:682 | [INFO] |  |  |  |  |  |  | 3264 | The file to be downloaded is http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_2_6_PDIMPackage_393/PDIM.z ip
    06/02/14 21:03:23:682 | [INFO] |  |  |  |  |  |  | 3264 | Going to download the file at d:\temp\{FEE4A6CD-D64E-4844-A17E-BA9B8CE39F92}/PDIM.zip
    06/02/14 21:03:23:822 | [INFO] |  |  |  |  |  |  | 3264 | Header Field for the HEAD request is :
    HTTP/1.1 200 OK
    Connection: keep-alive
    Date: Mon, 02 Jun 2014 19:03:23 GMT
    Content-Length: 706391
    Content-Type: application/zip
    Content-MD5: xrBW9HDtIa0Cxa3zBxVvyQ==
    Last-Modified: Mon, 26 May 2014 09:50:10 GMT
    Accept-Ranges: bytes
    ETag: "c6b056f470ed21ad02c5adf307156fc9:1401206761"
    Server: Apache
    06/02/14 21:03:23:872 | [INFO] |  |  |  |  |  |  | 3264 | Logging the HTTP Header for Byte-Range query :
    06/02/14 21:03:23:872 | [INFO] |  |  |  |  |  |  | 3264 | Header contents:
    HTTP/1.1 206 Partial Content
    Connection: keep-alive
    Date: Mon, 02 Jun 2014 19:03:23 GMT
    Content-Length: 2
    Content-Type: application/zip
    Content-MD5: xrBW9HDtIa0Cxa3zBxVvyQ==
    Content-Range: bytes 706389-706390/706391
    Last-Modified: Mon, 26 May 2014 09:50:10 GMT
    Accept-Ranges: bytes
    ETag: "c6b056f470ed21ad02c5adf307156fc9:1401206761"
    Server: Apache
    06/02/14 21:03:25:952 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:25:952 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:25:982 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:27:752 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:27:752 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:27:932 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:29:552 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:29:552 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:29:902 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:31:352 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:31:352 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:31:852 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:33:152 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:33:152 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:33:772 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:34:952 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:34:952 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:35:762 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:36:752 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:36:752 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:36:762 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:38:562 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:38:562 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:38:712 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:40:362 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:40:362 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:40:632 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:42:162 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:42:162 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:42:572 | [INFO] |  |  |  |  |  |  | 3932 | some intermittent error. Retrying now. Error code is 417 and error type is -60
    06/02/14 21:03:43:962 | [ERROR] |  |  |  |  |  |  | 5856 | download job: failed to validate the segment (0)
    06/02/14 21:03:43:962 | [ERROR] |  |  |  |  |  |  | 5856 | the download job (0) failed to execute. The job state is STOPPED_STATE
    06/02/14 21:03:44:502 | [INFO] |  |  |  |  |  |  | 3932 | Retry count overshoot for ERROR_SEGMENT_VALIDATION_FAILURE - 11
    06/02/14 21:03:44:502 | [INFO] |  |  |  |  |  |  | 5856 | the download job (0) is cancelled
    It takes me a long time to understand, but still ongoing this error, its makes me crazy !! I purchased your Adobe CC and I can't use it...
    Dialog box tells me that its a 205 errorCode. It the only software I can't download... The others works fine. No problem of Firewall and I have no Proxy...
    I use Windows Defender, try to turn in out while installing but nothing has changed...

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