Error code "this code must be redeemed in the mac app store"?

I enter code for update in app store and get code "this code must be redeemed in the mac app store"?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you using the correct app store? If you are using the iTunes App Store, apps for iOS devices, then you need to switch to the Mac App Store, apps for Macs. The Mac App Store is the App Store app in your Mac's Applications folder. It can also be opened from the App Store selection in the Apple Menu. It also comes by default in the Dock.

Similar Messages

  • My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing  wrong here i am trying to download a system upgrade?

    My redemption code when entered is rejected as its says it must be used in the mac app store but i am in this store already ? what am i doing  wrong here i am trying to download a system upgrade?

    iTunes is not the Mac App Store.
    In your dock it would be this icon:
    The forum for it specifically is here:Using Mac App Store

  • HT1420 Does this procedure (deauthorizing iTunes) also effect the Mac app store, or do I need to also reauthorize it somehow before formatting my hard drive?

    Does this procedure (deauthorizing iTunes) also effect the Mac app store, or do I need to also deauthorize it somehow before formatting my hard drive?

    You only need do this in iTunes. See iTunes Store- About authorization and deauthorization.

  • Where is the redeem on the mac app store page

    Can some point me in the right direction to find the Redeem on the Ma App Store application

    I'm sorry that you're so mentally deficient!
    This is the Mac App Store forum, not the iTunes Store forum. This thread is about the Mac App Store. The redeem link isn't hidden at the bottom of anything in the Mac App Store.
    Nor is it hidden in the iTunes Store.

  • I just purchased a software upgrade.  I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s)." How do I do this??

    I just purchased a software upgrade to OSX Lion.  I received an e-mail that says, "To install your software, you simply launch the Mac App Store, click "Redeem"• found under Quick Links and enter your content code(s).  How do I "launch the Mac App Store?"

    Assuming you are running OS X 10.6.6 or later (10.7.x Lion, 10.8.x Mountain Lion or 10.9.x Mavericks), go to the Apple Menu (top left-hand corner of the screen)>App Store and it should become clear from there.

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • How can I redeem an OS X code from the Mac App Store without a Mac?

    I had to erase my mac and I purchased a new license of OS X Lion for it, but need to redeem it at the App store before I can install it on the Mac. Any direction would be helpful.
    Thank You.

    You can't. The Mac App Store app is required to download OS X Lion. Without a Mac, you can't have the app.

  • Is it possible to upgrade a computer that qualifies for Mavericks to Mountain Lion via a content code purchase from the Mac App Store?

    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    The Mountain Lion installer appears under Purchases in the Mac App Store, but nothing happens when I try to download it. When I try to redeem the purchase by inserting the content code I get a message indicating that the content code has already been redeemed.
    I don't mind spending $20 to purchase a fresh content/installer code, but I would like some assurance that the Mountain Lion software can be installed on a computer that qualifies for Mavericks. Not wanting to upgrade to Mavericks is not my idea but is that of my client.
    Or to put it another way, does Apple prohibit such an install unless the computer in question does not qualify for a Mavericks upgrade?

    It is your decision which OS you want to upgrade to - Apple does not place such restrictions (unless the machine specs do not meet the OS's specs or vice versa). So, if yours does meet Mavericks specs, it can run any OS newer than what it came with.
    So, which OS does the machine have now?
    I inherited a situation where a previous consultant purchased a Mountain Lion installer code from the Apple Store but Mountain Lion was never installed. I obtained a new installer code from Apple based on the valid purchase of the Mountain Lion software last month.
    Was this purchase done on this same Mac? If so and someone else purchased the OS, then the likely answer is: any OS or app obtained at the app store is not transferable - its' license is tied to the original purchaser's Apple ID forever. So, it may have been a valid purchase, but it is tied to the purchaser, not you.
    In order to get past that, you will need to wipe the drive booting from either the original install disk (which OS did the Mac come with?) or using recovery if it was Lion. After wiping the drive, reinstall the original system, and then you can purchase and download any OS version you'd like using your own Apple ID.
    Let me know if I misunderstood the situation.

  • Unable to review apps ("to review this app, you must have purchased it from the Mac app store)

    I've been having this problem since getting my iMac, about 6-8 months ago.
    I can review apps for about 3-4 hours after buying them; sometimes for up to 12 hours.
    Then it's as if I cross a magic, invisible, and powerfully frustrating barrier - whenever I try to review an app, I get a message saying 'to review this app, you must have purchased it from the Mac App Store.'
    In many ways, the App Store is clearly aware that I HAVE purchased it from the Mac App Store. The button at the top of the screen - the one that would usually say 'purchase' - says 'installed.' I can DL updates. I can, for the first sprinkling of hours, provide (and edit) reviews. However, after this mysterious cutoff, the one thing I can't do is leave a review...
    Mac App Store support have been well-intentioned, but utterly hopeless.
    They started by suggesting I had an 'iTunes error -50', and that I delete / renew my network settings (http://support.apple.com/kb/TS1811). I didn't have an iTunes error -50, and the fix didn't work.
    They then suggested that I change my iTunes ID so that it was associated with a new email account. OK, right. Done that. Still no joy.
    They then suggested that I sign out with my iTunes ID, and then sign back in again. Something which I'd already tried repeatedly, with no joy. (I've also tried deauthorising and reauthorising my computer - again with no joy).
    Any other thoughts greatly appreciated...

    Try this....
    In App Store, go to Purchases (top menu). Find the app you want to review, make sure it is marked Installed. Then click on the app from that window. Now try to write a review. This worked for me, but it could also be something I ate.

  • Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

    Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?

    Try deleting the cache associated wi the App Store.
    Quit the App Store if it's open.
    Now open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy/paste:   ~/Library/Caches/com.apple.appstore
    Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
    Try the App Store.

  • What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?

    What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Contact the folks that sent you the code or AppleCare for assistance.

  • I am trying to re-install OSX onto my second hand MacBook - I need to redeem my OSX purchase on the Mac App store

    I need to get the OSX redemption code logged into my App le ID account for the OSX re-install to work.
    I cannot log onto the App Store from my MacBook and I have no other Apple devices.
    The Mac App Store only allows log on from an OSX device.
    My friend is concerned that if I log on to the App Store with my credentials it will corrupt his iMAC (used to run his business) - is this an issue?
    If not, when the redemption code is entered, I trust this won't overwrite his existing OSX?
    Will this get my MacBook re-istalled once we get the redemption code in?
    Thank you very much for helping

    I cannot log onto the App Store from my MacBook and I have no other Apple devices.
    As long as you're running OS X, 10.6.6 or later, you should be able to.
    My friend is concerned that if I log on to the App Store with my credentials it will corrupt his iMAC (used to run his business) - is this an issue?
    Absolutely not. He would have to login to your App Store account before anything could possibly happen.
    If not, when the redemption code is entered, I trust this won't overwrite his existing OSX?
    It won't change his computer any more than logging into your account will change my Mac, or anyone else's.
    Will this get my MacBook re-istalled once we get the redemption code in?
    You'll have to explain this further. What version of OS X is your Mac running now? What model MacBook do you have?

  • Where is the redeem quick link on the mac app store?

    I have the code for the free upgrade for my Air, but when following the directions in the email for redemption, I can't seem to locate the redeem in the quick links section of the mac app store.

    App Store:

  • Where is the redeem option on Mac App store?

    Where is the Redeem option on Mac App Store?. I would like to upgrade to OS X mountain Lion through up-to-date program

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    If you have signed up for the up-to-date program, Apple will send you two emails. One has a secure pdf document with the redemption code inside. The other email will have the password to open the secure pdf. Once you have the redemption code open the Mac App Store, sign into your account, go to the Features pane and you will find the Redeem link in Quick Links on the right of the pane. Click the link and follow the on screen instructions to use the redemption code and download the 4+ GB Mountain Lion installer.

  • I cannot to download from the mac app store (There was an error in the App Store. Please try again later. (20))

    I cannot to download from the mac app store (There was an error in the App Store. Please try again later. (20))
    I traied to remove cookies and still don't working.

    Regretably, none of the above solutions has resolved this problem for me.
    Whenever I try to perform updates (in my case, Xcode and iPhoto both want to update), I receive the following error:
    An error occurred during purchase.
    (of course, I am not trying to purchase anything, it is a free update)
    If I press Retry, the above repeats until I press Cancel, then I see:
    We could not complete your request.
    There was an error in the App Store.  Please try again later.  (20)
    I have been "trying again later" for three weeks now, with no resolution in sight.

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