Error code with download of application manager

Error code A12E1
What does this mean?
I can't complete downloading the adobe application manager because the message suggests I contact customer support.
How can I fix this please?
Bianca

Try the direct download links for AAM found in this article
http://helpx.adobe.com/creative-cloud/kb/download-error-403-launching-aam.html

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Do you receive this error when trying to install the Adobe Application Manager? Which operating system are you using? Do you know what version of the Adobe Application Manager that you currently have installed? Finally have you tried downloading the Adobe Application Manager from the bottom right hand corner of our download page at http://www.adobe.com/downloads/?

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I had 2.5gb left on my C: drive (SSD) where Windows 7 64 bit is installed. I told your Adobe Application Manager to install my new Cloud Programs on E:\Adobe Programs. I have installed Photoshop, Acrobat and Dreamweaver. Now, the Adobe Application Manager program keeps telling me I don't have enough space on C: to install.
1. Is it using C: as a Temp area for downloads? If show you need to change that to the drive I am installing too or many people are going to have the same problem.
2. Is this program leaving Temp files undeleted?. I went from having 2.5 Gb to now only having 398Mb.
3. Where in the Temp File Download Area? (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
Thanks,

Hi Gregory,
I'm in the same boat : I'm also running Windows 7 on C: residing on an SSD drive with 2-3GB space left, and also got the same message.
1. Is it using C: as a Temp area for downloads?
Apparently, it is. If I remember correctly, the precise message was saying something about "...unable to extract..." or something along that line. Which means the problem is even worse:
First the AAM will use our precious space on C: to download the install archive, THEN it will try to extract it (again on C:) - effectively needing about twice the space of the download (at least temporarily), and only after that (I guess) will it install to the location you gave it (E: in your case).
While I can't prove this, I'm pretty sure this is the way it works (or will work - once you have enough space left on C:)
My current workaround: I use the "regular" download pages for the various CS6 apps (i.e. from the product pages on adobe.com), which in turn will use Adobe Download Assistant (NOT to be confused with AAM) to actually download the installer archives. As opposed to its "younger brother" for the Creative Cloud, this older/simpler assistant actually let's you choose where to download. After the download I can install the products just as usual (as if Creative Cloud didn't even exist), but first choosing "trial mode".
However, they don't really go into the 30 day trial because I register them with my Adobe ID (which "knows" that I got a Creative Cloud membership) and everything's fine.
After re-opening AAM, it even showed me the CS6 apps downloaded via this "workaround" as "installed", so I guess the end result isn't any different than what I would have gotten if actually using the AAM.
(Note: If any Adobe employee reads this I'd be glad about a confirmation that this is indeed the case, though)
2. Is this program leaving Temp files undeleted?. I went from having 2.5 Gb to now only having 398Mb.
Mmmh, might be the case - although I didn't observe this. Did you still have AAM open while checking your disk space? If so, try checking again after closing it. Most programs only clean up after themselves when closing them.
3. Where in the Temp File Download Area? (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
I can't exactly tell you where, but I'd suspect some directory under
c:\users\<Your Username>\Appdata\Local\Adobe
and/or maybe under
c:\users\<Your Username>\Appdata\Local\Temp
Good luck in finding it / cleaning up your C: drive. (And if not, I hope my little trick mentioned above may also help you.)
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Manuel
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Error code with download of application manager

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