Error code with itunes

Hi
I am in the process of resetting ipod touch 32gb. I was told to update our version itunes to itunes 10. It is now on our computer. I then had to restore my ipod. It downloaded overnight. when i try to set up my ipod there is a picture on the ipod touch which implies connect to itunes ( cable to itunes icon on display) Ive done that then when I open itunes and click on the device after a short time an error code -9808 appears and says we could not complete your itunes store request and try again later. When I turn on the ipod it only shows the connect to itunes display
any ideas pls

I'm having the same problem as well. I can't see to get any support from Apple on the phone. I've been on hold for 20 minutes.

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Error code with itunes

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