Error combining Snapfish and ePrintCent​er accounts for HP Web Services

Hi,
I'm attempting to log into my existing ePrintCenter account and I'm now being presented with the following message:
Your ePrintCenter account using <email> is associated with a Snapfish by HP account with the same email. These accounts will be combined into an HP Web Services account that will allow you to sign in to both Snapfish and ePrintCenter with one account.
This is all good and well, however when I provide my Snapfish credentials (checked by going through forgot password and changing the password) the login process rejects my Snapfish password.
How can I get past this in order to do some maintenance on my ePrintCenter account?
thanks, Mark

Hi wyzarde,
Are you still receiving this screen when trying to log in?
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

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