Error communicat​ing Labview with Fieldpoint hardware

Hi,
I run Labview in conjunction with the Fieldpoint hardware. Upon reinstalling the labview program after a computer crash, I am no longer able to re-establish the communication with the Fieldpoint hardware. It seems to be a driver problem but I am not able to pin point exactly the problem. This is the error message when the software "SHIME" was run:
Error 7 occurred at Open File+.vi: Open File.
Possible reasons:
LABVIW: file not found. Or
NI-488: non-existent board.
I greatly appreciate any suggestions for trouble shooting.
Sincerely,
Trisna

Hi Aaron,
thanks for the advice. In fact I was just trouble shooting the problem with an advisor/technician from National Instruments and he confirmed the same thing that there is no problem between the communication of the computer and Fieldpoint. It is more of the problem with the software itself. I am running a software called "SHIME" that stands for simulated human intestinal microbial ecosystem but I couldn't locate any open.vi or auto.vi file on the CD; you mentioned looking for something in the software.
I am communicating with the people who sold us the SHIME system and I appreciate your advice.
Sincerely,
Trisna

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