Error compiling MS HTML Help from RH7

I have today installed Robohelp 7 and converted an existing
RH X5 project. This seemed to work fine. However, on attempting to
compile single source Microsoft HTML Help, I immediately get an
error dialog - 'Cannot find the HTML Help browser installed on your
system'. The compilation does not progress any further.
I have searched the forums and the various Options menu
within RH7, but I cannot find any solution to this. I can view .CHM
files from my workstation, and they view fine.
Any suggested solutions much appreciated.
Douglas.

Found the solution. New-build PC was missing file association
for CHM files to HH.exe. Created the association and the
compilation works fine.
Douglas.

Similar Messages

Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC

Why does RoboHelp 8 crash when compiling merged HTML help after deleting a child project in TOC? I would be grateful for any assistance.
Here's the situation:
-- I recently upgraded from RoboHelp X5 to RoboHelp 8. I upgraded my projects to RoboHelp 8 projects.
-- One large help system I manage is built such that there is one master project and about 25 child projects. Each of these is its own item in the master project TOC.
-- In RoboHelp X5 I never had any trouble deleting these.
-- However now in RoboHelp 8, whenever I delete one (by opening TOC pod, right-clicking on item in question, and clicking Delete), and proceed to "Generate Primary Layout" (MS HTML Help), the generation/compilation process proceeds as far as "Generating full-text search data" and then the whole program crashes!
Am I doing something wrong? Is there a bug in the software? I have installed patches 8.0.1 and 8.0.2.
Once again, I thank you in advance for any pointers.
Matthew Keranen
Jamsa, Finland

That does help - thanks a lot.
Wayne Kroger
State Street Corporation
SQA-Princeton
(609) 580-6264
mail to: [email protected]
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Out of Memory error while builng HTML String from a Large HashMap.

Hi,
I am building an HTML string from a large map oject that consits of about 32000 objects using the Transformer class in java. As this HTML string needs to be displayed in the JSP page, the reponse time was too high and also some times it is throwing out of memory error.
Please let me know how i can implement the concept of building the library tree(folder structure) HTML string for the first set of say 1000 entries and then display in the web page and then detect an onScroll event and handle it in java Script functions and come back and build the tree for the next set of entries in the map and append this string to the previous one and accordingly display it.
please let me know whether
1. the suggested solution was the advisable one.
2. how to build tree(HTML String) for a set of entries in the map while iterating over the map.
3. How to detect a onScroll event and handle it.
Note : Handling the events in the JavaScript functions and displaying the tree is now being done using AJAX.
Thanks for help in Advance,
Kartheek

Hi
Sorry,
I haven't seen any error in the browser as this may be Out of memory error which was not handled. I got the the following error from the web logic console
org.apache.struts.actions.DispatchAction">Dispatch[serviceCenterHome] to method 'getUserLibraryTree' returned an exceptionjava.lang.reflect.InvocationTargetException
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:276)
     at org.apache.struts.actions.DispatchAction.execute(DispatchAction.java:196)
     at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
     at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
     at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:996)
     at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:419)
     at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:315)
     at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6452)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:118)
     at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3661)
     at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2630)
     at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
     at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
Caused by: java.lang.OutOfMemoryError
</L_MSG>
<L_MSG MN="ILHD-1109" PID="adminserver" TID="ExecuteThread: '14' for queue: 'weblogic.kernel.Default'" DT="2012/04/18 7:56:17:146" PT="WARN" AP="" DN="" SN="" SR="org.apache.struts.action.RequestProcessor">Unhandled Exception thrown: class javax.servlet.ServletException</L_MSG>
<Apr 18, 2012 7:56:17 AM CDT> <Error> <HTTP> <BEA-101017> <[ServletContext(id=26367546,name=fcsi,context-path=/fcsi)] Root cause of ServletException.
*java.lang.OutOfMemoryError*
Please Advise.
Thanks for your help in advance,
Kartheek

HTML Help Crashes RH7

Trying to generate a small HTML version in RH7 for my
portfolio . It runs through the process, and the first time I did
it there was a message indicating there was a "fatal error". So I
regenerated the MS HTML help, and this time it ran through all the
files, and then just suddenly closed RH completely! No warning, no
message. This has happened several times now. All I want is a
little file so I can showcase my talents.
Just wanted to pass this along to others.

Can yo tell us what you mean by
quote:
Originally posted by:
^^&&^^
deleting all the topics in a file in the project explorer,
then trying to delete the file reference.
If you deleted all the topics this should have
automatically deleted the file reference?

When I publish HTML Help from FrameMaker 12, I get a usable .chm, but if I copy the entire output folder to a network drive, I get a "Navigation to the webpage was cancelled" error instead of the content that shows locally.

I'm sure I'm missing something basic here, but any assistance is appreciated.

News flash – CHM on servers disabled – check out http://www.grainge.org/pages/authoring/chm_mspatch/896358.htm

Error compiling custom form developed from template

Hi,
Could someone give suggestions.
1. Downloaded Template.fmb from the UNIX server.
2. Opened it in Forms Builder ver 6.0.8
3. Tried to generate it using Ctrl+T.
4. Got the following error:
FRM-30064: Unable to parse statement select timezone_code,name
,to_char(trunc(gmt_offset),'S09') || ':' || to_char(abs(gmt_offset - trunc(gmt_offset))*60,'FM900') offset
,decode(daylight_savings_flag,'Y','*',null) dst_flag
from fnd_timezones_vl
where enabled_flag = 'Y'
order by gmt_offset.
Record Group TIMEZONES
Form: TEMPLATE
FRM-30085: Unable to adjust form for output.
The version of the template form is as follows:
$Header: TEMPLATE.fmb 115.12 2003/12/19 11:02
5. Am I missing something here? I ain't sure if the template is wrong.
6. In fact I tried to develop a custom form from this template and compiled it on UNIX. I got another error as
FRM-18108: Failed to load the following objects.
Source Module:APPSTAND
Source Object: STANDARD_PC_AND_VA
Source Module:APPSTAND
Source Object: STANDARD_TOOLBAR
Source Module:APPSTAND
Source Object: STANDARD_CALENDAR
Compiling package specification APP_CUSTOM...
No compilation errors.
6. I did look at Metalink and followed instructions per Doc ID:236803.1. Still could not resolve it.
Any inputs on this issue is very welcome.
Thanks
Uds

Hi Galaxy
Thanks for the inputs. I had downloaded all pll and plx from resource dir into the relevant dir of my local m/c. I have downlaoded the APPSTAND and APPTREE fmb also to the local directory. Where do you find the *.olb (object libraries) in the dir structure. The following command at $AU_TOP showed no files with olb extension
find . -name *.olb -print
Could anyone let me know where I am wrong?
Thanks
Uds

Migrating to HTML help from Robohelp Word

We are planning to migrate to RoboHelp for HTML hel and
gradually to WebHelp from exisiting RoboHElp for WOrd.
Which approach will be better - (i) converting the existing
.hpj to .xpj or, (ii) starting afresh?

I migrated from Winhelp to CHM files some years ago although
I haven't felt the urge to go to Webhelp yet
I'd have to question why you want to migrate to CHM
when you'll be going to Webhelp anyway. You may be asking for a lot
of sleepless nights and additional work. Of course you may have a
very strong business reason for doing this so I'll shut up! When I
migrated I just created a new project and imported my Winhelp file.
It did a pretty good job of doing this.

Internet Explorer Script Errors in HTML Help

I am using Robohelp 8 HTML. I create both WebHelp and Microsoft HTML Help. My operating system is Vista.
The WebHelp file will be directly called from the application software to allow users to access topic specific help.
The Microsoft HTML help is to be attached to my company's website to allow remote users to access our online help.
I have created a project and generated WebHelp. Everything works as designed.
However, when I change the output to Microsoft HTML Help, I get Internet Explorer Script Errors when I try to review the output.
The compiler seems to find exception with two specific lines, specifically, AddMasterBreadcrumbs and again, highlightSearch.
When I attempt to review the output, I can simply click No when queried if I want to continue running scripts on this page and display the HTML help. It works as it is designed. Naturally I would prefer my users won't have to click through a few error messages to get to the help.
If I comment these two lines out in the topics, I don't receive these errors.
Although my work-around will allow a user to open the project without seeing those Script Errors, I am concerned that it might be introducing errors that I haven't found yet.
Does anyone else experienced this type of error in producing HTML Help?
Does anyone know the reason this is happening and can they offer an actual solution (and not a workaround?)
Thanks so much!
10570Fan

I've attached one of the screen shots and I took the liberty of posting the htm file (so you can track the specific line numbers to which the error messages refer). The second error message is the same, except it refers to line 117.
I checked with the developers and they will use the WebHelp version. However, they are curious (as am I) why we get these error messages. Any suggestions you can provide will be appreciated.
Thanks again.
10570Fan

Call an html help (*.chm) from an oracle form

we used to call a help file (oracle_dba_help.hlp) from an oracle form by using the following code .
Declare
Htype PLS_INTEGER;
Begin
Htype := WIN_API.HELP_CONTEXT;
WIN_API_SHELL.WINHELP('C:\oracle_dba_help.hlp','11',Htype);
End;
but when we used the html help(oracle_dba_help.chm) instead of help compiler(oracle_dba_help.hlp) it didn't accept
please give us a way to call html help from a form.

eeddings wrote:
Thanks for the idea, but I can't switch the project to WebHelp. This .chm project consists of a master project with 18 slave projects and a slew of remote jumps. I'd have to recreate all of the remote jumps if I switch to WebHelp.
Hopefully Adobe can fix this issue.
Well, first off, even though it would be WebHelp, it would be inside a CHM container. So for all intents and purposes it would be a CHM file. But having said that, I'm not sure there is a way to merge these hybrid types of CHM files.
If your statement about Adobe fixing the issue is meaning that they can either remove the Print icon from the CHM Viewer, I wouldn't hold my breath because as I said, that's in Microsoft's lap and they haven't updated the CHM viewer in a long while. Doubtful they ever will.
The only hope would then be for Adobe to update the code used for the Mini TOC. The only way that will happen is if enough folks submit this as a bug via the following link:
http://www.adobe.com/go/wish
Until that would happen, your likely best bet is to simply avoid using the Mini-TOC feature or just insert a warning that if the topic is printed, it will cause issues. Or, you could use bookmarks and links to establish your own verision of a "Mini-TOC"
Cheers... Rick

**$$PlaceHolder$$** appears where header should be in HTML Help topics

I have been working on this Help Project for a client since
2004, updating it when they update their software.
I recently upgraded to RH7, and have been working on an
update on their Help project. When I build the HTML Help output
this morning, the header was correct on only the first two topics;
then on subsequent topics I was getting "Script Error" warnings.
I went back into RH7 and checked for missing files etc - all
OK.
Then I did a menu > Tools > Update HTML Effects, which
usually sorted out any misbehaviour or earlier versions. New
compile to HTML Help. Again, the header is normal on the first two
topics only, but on all the other (100+) topics, the header is
replaced by text **$$PlaceHolder$$**.
The header comprises a single cell table with a background
graphic, and a small graphic within the cell itself.
The two topics that display correctly are at top level in the
ToC; all other topics are in Books in the ToC.
I tried Browse Sequence set to Zero and set to 1, but same
problem. I tried removing the browse sequence display from the
output build, but same problem.
Headers appear correctly in topic Preview mode.
I tried removing the template from all topics and then
reapplying it; then did a new build. When I try to run the Help
Guide, I get the ToC pane in view OK, but the start topic is blank,
and I have "Internet Explorer Script Error" dialogue:
"An error has occurred in the script on this page.
Line 29, Char 1
Error: Object expected.
Code 0.
URL:
mk:@MSITStore:D:\!Active%20clients\Client%20BP%20Sunbury\Client%20BPOSS%20Shipboard\BPOSS _Shipboard_CHM\BPOSS_SB_Help.chm
Do you want to continue running scripts on this page?
Yes/No."
If I click Yes, the Help Guide runs OK with all headers in
place.
I can then select any other topic, and all is OK; if I select
the Start topic, then I get the script error message again.
HELP!! This is for a major client, and the Help Guide is not
deliverable in this form.
SOLUTION: I think I found the cause of problem. I had a
splash screen on the first topic, inherited from long ago. I
removed it, did a rebuild, and now everything works OK. I then
reinserted the Splash Screen, rebuild, and now OK.
Conclusion: I think there is a
BUG in *Update HTML Effects*.
Please pass it on!

To be honest you only need to use the Update HTML Effects if
you have added a HMTL effect to one of your styles and you want
this to be reflected in the topics you have already created. Of
course you may have done exactly that

Urgent - HTML help merged projects - displaying in the same window

Hi All,
Following some recent windows updates I'm experiencing all sorts of problems. My most urgent problems is as follows:
First off this is all in RH8 and yes I have upgraded to 8.0.2 and project is set to re-build cpd each time.
So I have a merges project as follows:
Parent project
child project 1
chils project 2 etc
when I compile an html help project with TOC, and single source window settings on default if I click on a child project it is diaplyued in a separate window. If I then select a different project in the parent project TOC this is also displayed in a different window but the window still has the caption of the previously opened file.
What I need as the end result is for my HTML help project output to al display in the same window whether I click on a parent project item, or a child project item.
Please can somebody advise mne how to do this as I am VERY close to a deadline and as usual it seems RH8 has let me down again.....
Thanks
Author Care

Hi there
Methinks Colum needs more coffee, because the options he cited have nothing to do with other windows. They have to do with whether the displayed topic synchronizes with the TOC and whether the TOC entry is highlighted.
I'm thinking it has to do with creating a "Global" window. You change the names of the windows so they include Global.
The link below has more:
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

RoboDemo (Captivate) file links don't work in HTML Help

I have about 20 Flash movies (one .swf and one .html file
each) that I created using Captivate (formerly "RoboDemo"). They
are stored in a subfolder named "Demos" below the application
folder where my compiled Help file is stored. Each movie is
referenced in a Help topic with a statement like the following:
{ewl RoboEx32.dll, WinHelp2000, HREF="demos\dc_gaprop.htm"
ALTERNATE="Self_Running_Demo_Links”}
When I compile for WinHelp 4, the Flash movies run fine when
I open the topics that reference them as above. When I compile for
HTML Help, however, nothing happens when I open the topics that
reference them. All plain text topics and web page links appear to
work fine in the HTML Help version. I am running Help on my local
drive. I have a Windows XP machine. I am using RoboHelp 5.0 (a
little out of date, I know, could that be the issue???)
Thanks for your help!

Hi pgcalc
I'll spare you my normal admonishment about creating HTML
Help using RoboHelp for Word.
You might take a look at the following links and see if they
help any. They are geared toward RoboHelp HTML, but maybe provide
something useful that could help.
Link
one
Link
two
Keep us posted on whether the links were helpful.
Cheers... Rick

Error when trying to compile HTML help

I'm using RoboHelp 7.0 on Windows XP. All of the sudden, last
week, I start getting the following error when I try to compile
"Fatal Error: Unexpected error from Microsoft HTML compiler." I've
read the other posts regarding this error and deleted the .CPD file
multiple times and tried to compile again still with no success.
I've uninstalled and reinstalled multiple times and not had any
better results. The other author in my office can check the project
out of RoboSource and compile it fine. I have it on my local drive
when trying to compile.
I'd appreciate any ideas. It doesn't make sense that is
something in the project since my other author can compile it fine.
Thanks,
Nita

Hi, Nita,
Do you have any other RoboHelp projects that you can try
compiling? This may help to determine whether there's something
slightly askew about this particular project — sounds
unlikely if your colleague can compile without error — or
whether the problem lies in your RoboHelp installation.
I'd also recommend that you run MJ's Help Diagnostics,
available from the address below. This will verify that all the
HTML Help viewer and compiler components are properly installed and
registered on your machine.
http://helpware.net/downloads/index.htm#MJs
Pete

I'm having this message when I try to export my video from Premiere Pro: "Error compiling movie. Unknown error"

I'm having this message when i try to export my video from Premiere Pro:
"Error compiling movie. Unknown error" Do anybody knows what to do?

1st, I moved your message to the correct forum
2nd, More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
3rd, Error Compiling Movie... some past discussions and ideas
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
-and nested sequences http://forums.adobe.com/thread/955172
-and WMV files frame rate http://forums.adobe.com/message/4629210

Cannot execute Microsoft HTML Help file from within Eclipse managed app.

I took an easy solution and created a help system for a large Java application using the Microsoft HTML Help Workshop as the IDE. The Help System does exactly what the client wants, but when I tried to integrate it into the application I ran into a brick wall.
I wrote a very small Java app to see if I could execute the compiled help file (RAS_Help.chm) under the simplest circumstances. The code, which runs fine under VJ++ throws the following exception when run from Eclipse
e: java.io.IOException: CreateProcess: RAS_Help.chm error=193
* Created on Mar 20, 2004
* To change the template for this generated file go to
* Window>Preferences>Java>Code Generation>Code and Comments
package pkgTesting;
import java.io.*;
* @author Owner
* To change the template for this generated type comment go to
* Window>Preferences>Java>Code Generation>Code and Comments
public class ExeTest {
     public static void showHelp() {
          Runtime rt = Runtime.getRuntime();
          String prog = "C:\\SCA\\RAS_Help.chm";
          try {
               rt.exec(prog);
          } catch (IOException e) {
               System.err.println("e: " + e);
     public static void main(String args[]) {
          showHelp();
I assume the problem is in launching .chm files, since if I change the program I want to execute from the RAS_Help.chm file to the Windows Solitare game (sol.exe) the program works like a charm with no errors thrown.
Can anyone give me some guidence on this? If it is impossible to run the HTML Help file I created, I'd be ammenable to redoing it in some other package, if that would guarentee my being able to use it in the client's large application.

Try this;-*/class OpenBrowser{
   final String WIN_ID = "Win";
* @throws java.lang.Exception
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      if(isWindowsPlatform() ){
         try{
            Runtime.getRuntime().exec(tryCommand1()+file);
         }catch(Exception exc1) {
           try{
               Runtime.getRuntime().exec(tryCommand2()+file);
            }catch(Exception exc2) {
               try{
                  Runtime.getRuntime().exec(tryCommand3()+file);
               }catch(Exception exc3) {
                  if(MainEditor.getOpenBrowserHelper() ) new OpenBrowserHelper(file);
      else {
         try{
            Runtime.getRuntime().exec(tryCommand3()+file);
         }catch(Exception exc4) { if(MainEditor.getOpenBrowserHelper() ) new OpenBrowserHelper(file); }
* @return true if this is a Windows OS
   private boolean isWindowsPlatform(){
      String os = System.getProperty("os.name");
      if ( os != null && os.startsWith(WIN_ID))
         return true;
         return false;
* @return String path /protocal to open the Internet Explorer browser
   private String tryCommand1(){
      return "C:\\Program Files\\Internet Explorer\\Iexplore.exe file://";
* @return String path /protocal to open the default browser
   private String tryCommand2(){
      return "start rundll32 url.dll,FileProtocolHandler file://";
* @return String path /protocal to open the default browser
   private String tryCommand3(){
      return "file://";
}

Error compiling MS HTML Help from RH7

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