Error conecting to iTunes software server agent

Does anyone have any idea how to fix this error? I have run the diagnostics test and have done the suggestions, but nothing works. Help, please!! I have also downloaded and installed the newest version of iTunes, it didn't work either.

Im having the same issues, How are you supposed to redeem an Itunes card when you cant access the main home page? I am So Frustrated Because i want new music!
Any advice????????

Similar Messages

  • How to fix error message "the iTunes update server could not be contatced"

    What is the cause of error message
    "The iTunes update server could not be contacted. Please check your internet connection or try again"
    I have set SSL 3.0 to on
    used the itunes diagnostic to check internet connection and the reoprt is
    Network connectivity
         Network interfaces verified OK
    ITunes Store connectivity
         Internet connectionverified OK
         Secure link to iTunes store failed  Red dot= NOT OK
    deleted the SC file in SC info directory  no success.
    Any Suggestions
    searchin for an answer

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • Message saying "The iTunes software server could not be contacted."?

    I'm trying to restore an iPod touch that has been locked forever and I can't remember the passcode. When I connect the iPod to iTunes, and hit the restore button, I get a message that says "The iTunes software server could not be contacted." Then below that is says to make sure that my network settings are correct, which I've done, and that the connection is active, which it is.

    Have you tried the following troubleshooting document?
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • SSIS package give an error if execute through SQL server agent

    I have created a SSIS package in BIDS 2012. If i execute this package through sql server agent it gives the below error:
    Executed as user: NT Service\SQLSERVERAGENT. Microsoft (R) SQL Server Execute Package Utility  Version 11.0.2100.60 for 64-bit  Copyright (C) Microsoft Corporation. All rights reserved.    Started:  11:19:47 AM  Error: 2015-01-20
    11:19:47.83     Code: 0xC0016016     Source: Sub_Hadoop_aggregation      Description: Failed to decrypt protected XML node "DTS:Password" with error 0x8009000B "Key not valid for use in specified state.".
    You may not be authorized to access this information. This error occurs when there is a cryptographic error. Verify that the correct key is available.  End Error  Error: 2015-01-20 11:19:47.94     Code: 0xC0016016     Source:
    Sub_Hadoop_aggregation      Description: Failed to decrypt protected XML node "DTS:Password" with error 0x8009000B "Key not valid for use in specified state.". You may not be authorized to access this information. This error
    occurs when there is a cryptographic error. Verify that the correct key is available.  End Error  Error: 2015-01-20 11:19:48.04     Code: 0xC0016016     Source: Sub_Hadoop_aggregation      Description: Failed to
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    key is available.  End Error  Error: 2015-01-20 11:19:48.92     Code: 0xC00291EC     Source: alter_keys Execute SQL Task     Description: Failed to acquire connection "mstr_warehouse". Connection may not be
    configured correctly or you may not have the right permissions on this connection.  End Error  DTExec: The package execution returned DTSER_FAILURE (1).  Started:  11:19:47 AM  Finished: 11:19:48 AM  Elapsed:  1.42 seconds.
     The package execution failed.  The step failed.
    so i have change some properties in our package like protectionlevel change from encrypted to dontsavesensitive. After that i have created configuration file for the package and use that configuration file. It executes the package through sql server agent
    smoothly.
    Thanks
    Azhar Khan

    Hi selfdestruct80,
    According to your description, you created SSIS package and it works fine. But you got the error message when the SSIS package was called from a SQL Server Agent job.
    According to my knowledge, the package may not run in the following scenarios:
    The current user cannot decrypt secrets from the package.
    A SQL Server connection that uses integrated security fails because the current user does not have the required permissions.
    File access fails because the current user does not have the required permissions to write to the file share that the connection manager accesses.
    A registry-based SSIS package configuration uses the HKEY_CURRENT_USER registry keys. The HKEY_CURRENT_USER registry keys are user-specific.
    A task or a connection manager requires that the current user account has correct permissions.
    According to the error message, the SSIS Package ProtectionLevel property to EncryptSensitiveWithPassword as ArthurZ mentioned. To solve the problem, you need to go to Command Line tab, manually specify the paassword in SQL Agent Job with the command like below:
    /FILE "\"C:\Users\xxxx\Documents\SQL Server Management Studio\SSIS\Package.dtsx\"" /DECRYPT somepassword /CHECKPOINTING OFF /REPORTING E
    If you have any more questions, please feel free to ask.
    Thanks,
    Wendy Fu
    Wendy Fu
    TechNet Community Support

  • Error conecting to itunes store

    Whenever I try to connect to itunes store it comes up with an error message: The itunes store is temporarliy unavailiable. Please try again later.
    However it's been several days now with the same error every time I try to connect. (I have been able to access the store for the last couple of years with this computer and version of itunes (version 7.6.1.9) with this problem only occuring in the last few days.)
    I have checked that the firewall is not blocking it, and have run a diagnostic. Here are the results:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Vostro 1700
    iTunes 7.6.1.9
    QuickTime 7.4.1
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Apple Mobile Device 1.1.4.7
    Bonjour 1.0.4.12 (118.4)
    Current user is an administrator.
    The current local date and time is 2010-11-25 16:45:36.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 965 Express Chipset Family
    Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Description: Bluetooth LAN Access Server Driver - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:03 1970
    Lease Expires: Thu Jan 01 00:00:03 1970
    DNS Servers:
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
    DHCP Enabled: No
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-11-20 16:39:00.
    Any ideas???

    Im having the same issues, How are you supposed to redeem an Itunes card when you cant access the main home page? I am So Frustrated Because i want new music!
    Any advice????????

  • Error message: The iTunes update server could not be contacted...

    Windows PC, no issue with internet connection. Had issue for 3 days out of blue. Can access iTunes store itself. Run various tests/changes (hosts/proxies/protection software) suggested on support pages, with no result. Any help welcomed.
    Diagnostics as follows:
      Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Acer Aspire M5802/M3802
    iTunes 10.0.0.68
    QuickTime 7.6.8
    FairPlay 1.9.16
    Apple Application Support 2.3.4
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.7.1.420
    Gracenote MusicID 1.7.1.78
    Gracenote Submit 1.7.1.106
    iTunes Serial Number 9990E5CAAAFA4D8D
    Current user is not an administrator.
    The current local date and time is 2013-08-29 08:18:33.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 220
    Intel Corporation, Intel(R) G45/G43 Express Chipset
    Intel Corporation, Intel(R) G45/G43 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.0.0.68 is currently running.
    iTunesHelper 10.0.0.68 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {47DEC9D3-3FB8-4D13-AA5F-617E13CCF328}
    Description: Microsoft Virtual WiFi Miniport Adapter #3
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Adapter Name: {8F8CA7DC-2803-4EBE-BE86-F808319BF092}
    Description: Belkin Play Wireless USB Adapter
    IP Address: 192.168.1.70
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Thu Aug 29 07:51:06 2013
    Lease Expires: Fri Aug 30 07:51:06 2013
    DNS Servers: 192.168.1.254
    Adapter Name: {65E0ABF5-1B1A-4D87-99F6-4FE1701263D6}
    Description: Intel(R) 82567V-2 Gigabit Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    An unknown error occurred (-9808).
    Last successful store access was 2013-08-29 08:18:16.

    Hello tandt1970,
    Thank you for using Apple Support Communities!
    It sounds like for some reason the Update server and the computer can no longer communicate.
    I was researching what might be causing the issue and found this article:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    Windows Vista and Windows 7
    From the Start menu, choose Control Panel.
    Select Network and Internet and select Internet Options. Or in Classic View, open the Internet Optionscontrol panel.
    Click the Connections tab.
    Click the LAN Settings button.
    Select the "Automatically detect settings" checkbox.
    Click OK in both windows.
    Reopen iTunes and connect your iPhone, iPad, or iPod.
    Update or restore your device.
    Additional Information
    The “hosts” file may also be blocking gs.apple.com.
    Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
    Click the Edit menu, and choose Copy.
    Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
    Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
    Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
    Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
    When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
    From the File menu, choose Save. Close Notepad.
    Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
    Right-click the  "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the software update server.
    If the above steps do not resolve the issue, then the cause is likely out-of-date or incorrectly configured security software. Follow the steps in iTunes for Windows: Troubleshooting security software issues to resolve the issue.
    All the very best,
    Sterling

  • Error while installing itunes software on windows vista 32 bit operating system.

    Hi friends,I am getting an itune installation error,Microsoft.VC80.CRT.version=8.0.50727.4053,The operating system in windows vista,i donwloaded itunes with IE as well as firefox,but always same error message is coming.Please help me out with this error.

    I browsed this page earlier, and now im back to explain how i fixed my problem which is similar to yours.
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    I have win 7 OS, and i tweaked the below values so the Nokia_PC_Suite will install:
    follow ALL of the following one by one:
    -----first, the package----
    first, go to the file which you downloaded from the net, (usually: Nokia_PC_Suite_eng_web.exe) right click the file and click properties, then click the compatibility tab and tick "Run this program in compatibility mode for:" then (select your OS on drop down box) then also click the lowermost button, "Run this program as administrator" then click OK. and close the properties box.
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    enter your registry by >> Start > Run > "type" regedit (without the word type) expand the following:
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    do the above to below location also: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Explorer\User Shell Folders
    ----third, Windows environment variables----
    in your windows, right click the "My Computer", then click "Properties" then click the Advanced tab, on the lowermost of the window click the button [Environment Variables], click edit and change the value of "Temp" to variable value: %USERPROFILE%\AppData\Roaming.
    Now double click (re-install) the Nokia package which you have downloaded from Nokia website and i hope it will install flawlessly this time

  • Error message received: The iTunes update server could not be contacted

    Please help! I'm using a windows 7 laptop. The iTunes store is not displaying images, and if I try to import a CD it will not access the gracenote database for track info.Tried updating but got the error message 'the itunes update server could not be contacted'. I'm accessing the internet via a Tmobile dongle and all other web content is working . I have uninstalled and reinstalled itunes, checked my driver are up to date and that my AVG firewall allows iTunes through.I have disabled the windows firewall.I tried disabling the AVG one completely too but that had no effect so I'm stuck - can anyone help?

    Not sure if you already fixed this problem or not, but I recently upgraded my laptop to Win7 and ran into the same issue.  My Internet connection was working fine, I could even browse the store within iTunes, just couldn't download any software or firmware updates.  I fixed it by editing the "hosts" file located in the C:\Windows\System32\drivers\etc folder.  Open it in notepad with admin rights (right click notepad & select "Run as administrator").  Uncomment (delete the hash symbol "#") the last 2 lines or the ones that consist of "127.0.0.1   localhost" and "::1   localhost".  Restart iTunes and see if this works (if you haven't already found a solution).

  • Where is the update to 11.4 in iTunes? Server Error Msgs.

    I'm trying to sync a new iPhone 6, and my MacBook Pro won't let me until I update to 11.4 in iTunes.  But I get repeated server error messages that the software server cannot be reached "-50".  What gives?  I'd like to sync the phone.  Can someone please check the servers?

    We are fellow users, you're not talking to iTunes Support nor Apple. If you can't download the update directly within iTunes then can you download iTunes form here : http://www.apple.com/itunes/download/

  • SQL Server Agent - [165] ODBC Error: 0, Named Pipes Provider: Could not open a connection to SQL Server [2]. [SQLSTATE 08001]

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    Many thanks.

    Please may I add that this is on a SQL Server 2008 R2 Enterprise edition patched to 10.50.1600.
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    It is not going to resolve your particular problem though.
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  • The itunes update server could not be contacted. Ran diagnostic and followed many support reccomendations with on success.

    For at least the last 36 hours I have been unable to download updates from the itunes server for either itunes itself, or for iOS for my iphone (I need this since I am locked out of my phone). I was able to get around the problem of not being able to update itunes from the itunes server by downloading 11.0.4.4 from apple.com instead, but I don't believe I can do this for the latest iOS.
    I have tried troublshooting from the support instructions for hours with no luck. Itunes is the only program that is having internet connectivity issues. I have tried disabling windows firewall, completely uninstalling my antivirus, and logging in/running itunes as an administrator. I have purged my hosts file and made sure that LAN settings are set to auto-detect. I have rebooted my router. There are no third party programs running that filter internet connections.
    What else can I try?
    Specific error message:
    "The itunes update server could not be contacted. Please check your internet connection, or try again later."
    System Information:
    I am running Windows 7 Ultimate 64-bit SP1.
    I am using Itunes 11.0.4.4, but was having the same problem on 11.0.2.
    Network Diagnostic:
    Network devices detected:
    TAP-Win32 Adapter V9
    Realtek PCIe GBE Family Controller
    Network Connectivity:
    Network interfaces verified
    iTunes Store connectivity:
    Internet connection verified.
    Secure link to iTunes Store failed
    One or more tests failed.
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 11.0.4.4
    QuickTime 7.7.3
    FairPlay 2.4.14
    Apple Application Support 2.3.4
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0019B7800BB272F0
    Current user is an administrator.
    The current local date and time is 2013-06-06 01:30:53.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 4800 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.4.4 (x64) is currently running.
    iTunesHelper 11.0.4.4 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {047AE645-C178-4BCA-ADB8-1EE699E267EE}
    Description:    TAP-Win32 Adapter V9
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 18:00:00 1969
    Lease Expires:    Wed Dec 31 18:00:00 1969
    DNS Servers:   
    Adapter Name:    {ED9EA421-7412-4E76-A1F0-339DD75883B9}
    Description:    Realtek PCIe GBE Family Controller
    IP Address:    192.168.1.16
    Subnet Mask:    255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:    Yes
    DHCP Server:    192.168.1.1
    Lease Obtained:    Wed Jun 05 18:27:48 2013
    Lease Expires:    Thu Jun 06 18:27:48 2013
    DNS Servers:    192.168.1.1
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2013-04-13 13:59:00.

    I have completed the Advanced iTunes Store Troublshooting workthrough and my problem persists.
    For reference I will detail the steps I have followed from the Advanced Support link iOS *08* provided above.
    Isolate the issue:
    1) the problem is with iTunes (I can connect to other secure websites, including the apple webpage + login).
    2) verified the problem is not with the network (other devices on my network can connect and download iTunes updates).
    3) I cannot resolve the problem by connecting to another network.
    4) I have created inbound and outbound rules to allow all traffic to/from ports 80, 443, 3689, 5297,  5298, 5353, 8000-8999, and 42000-42999. I have allowed these ports full access to all network types and all programs. I have also made sure that all apple products, especially itunes, are allowed in the list of windows firewall exceptions.
    5) My date, time, and timezone are correct.
    6) I am using iTunes as an administrator. I have posted the results of the diagnostic network tests above in my Original Post.
    Blocked by software Firewall:
    I have allowed an exception in the firewall for itunes and bonjour.
    It seems to be the case that:
    "If there's no firewall preventing access, but the iTunes Store still does not work while other Internet services (websites) work, the iTunes Store may be blocked by your configuration."
    Blocked By Configuration:
    I have run iTunes Diagnostics (results above) and the "Secure link to iTunes Store" section did not pass
    I opened IE, made sure I am "Never dialing a connection"
    My LAN settings are set to "Automatically detect settings"
    I do not have any proxy settings
    I have unchecked "Check for server cerificate revocation*" under Advanced IE properties
    I have enabled "Use SSL 3.0" and "Use TLS 1.0"
    I saved and restarted. Still no joy.
    Rebuild Network Information
    I flushed the DNS Resolver Cache
    As mentioned above I reset the host file to default, and also tried to alternate method outlined in the support document involving creatings a "Copy of hosts" file and moving, editing, and returning the file to drivers/etc.
    I then restarted.
    Please Help! This is getting rediculous!

  • SQL Server Agent - Job History not being recorded (SQL Server 2005)

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    The SQL Server Agent service is configured to 'Log On As' NT user account 'sqlagent'. The jobs themselves are executed successfully (all 'Transact-SQL' type steps actually use the 'sa' account) however the there is no actual job history to be found for any
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    Arthur
    The following errors are raised in SQL Server Agent > Error Logs each time a job is executed:
    Date 11/11/2012 18:30:01
    Log SQL Agent (Current - 11/11/2012 18:30:00)
    Message
    [298] SQLServer Error: 18452, Login failed for user ''. The user is not associated with a trusted SQL Server connection. [SQLSTATE 28000]
    Date 11/11/2012 18:30:01
    Log SQL Agent (Current - 11/11/2012 18:30:00)
    Message
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    Message
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    Log SQL Agent (Archive #1 - 29/10/2012 18:38:00)
    Message
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