Error contacting Adobe activation service code 2001 I have been using overdrive media to read epub books now I get this error.
I've been using overdrive media for months to read epub books on my blackberry playbook now I"ve received this error and can't access books that I've downloaded. I have de authorized and re authorized my adobe ID and this is the error I have received.
I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you.
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Welcome to the Apple Community.
Please try the following…
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Not sure why this could happen
Moved to Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
do not know where the Serial Number is for the Software and need to know who in South Africa I can contact to sort this issue
Hi daves,
I've checked your account using the email address/Adobe ID that you use here in the forums, and I don't see any registered products. Is it possible that you registered InDesign under a different Adobe ID?
That said, you might find this document useful: Find your serial number quickly. And you're welcome to Contact Customer Care again; if you did register under a different Adobe ID, they may be able to help you track that down.
Best,
Sara -
Error contacting Adobe licensing service. What does this mean?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
I had to replace my hard drive and so I had to re-install Premiere Pro CS4. I tried to do that with the files I had downloaded before, but the install failed and gave me the error message "The Installer Database is corrupt. Please contact Adobe Customer Service".
I assumed that the files I downloaded had become corrupt, so I logged on and re-downloaded the ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe files. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download from a different page and got the same error again.
Can anyone suggest what I can do to get my program installed?Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product
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CS4 Web Premium Installation "Installer Database Corrupt. Contact Adobe Customer Service."
I need help.
I just purchased a HP Envy 23 running Windows 8. It came with Adobe Premiere and Elements 11 already installed.
I own Lightroom 3, which I installed very quickly and easily.
I own CS4 Web Premium with the serial number at hand. I insert the disk 1 to install and the error message appears: "Installer Database Corrupt. Contact Adobe Customer Service." After serveral attempts, I resort to researching on this forum.
In the forum, found here: http://forums.adobe.com/thread/1238032 I was asked to go the linked website and download and specifically follow the instructions to install CS4 from the internet. I did what I was told as closely as possible.
I received the same error message: "Installer Database Corrupt."
I asked if I needed to uninstall Elements 11 before trying to install CS4 but haven't received a response. Actually, now Adobe won't let me sign on with my password and when I request for a new one it doesn't send me a confirmation email so I have resorted to making a new username.
I called Adobe about the issue with the error and was directed back here to the forum because they do not have phone service support for CS2, CS3, CS4, or CS5 because it is "old" technology. I am loosing lots of work time because I can't seem to get a quick response to my questions here on the forum.
I found another forum saying that I need to rename the file "caps.db." to "xcaps.db" and it will install just fine. I did what it said, looking for any and every folder in both premiere and elements to rename anything that began with "caps" After doing so, I still got the error message.
What I need to know is:
1. How can I install CS4 Web Premium either by disk or internet without getting an error.
2. Must I totally uninstall Elements and Premiere to get CS4 installed? I really don't want to do that since I paid for them with the purchase of my computer.
I'd really like some answers. Thanks.You're going to need to be more specific about what I am supposed to do because I'm very unfamiliar with computer lingo. I don't know what an OEM is and I am unsure about these backup disks you are referring to. The expertise on this forum is the only lifeline I have to fixing this Adobe issue so I really want to try my best here to get things resolved. I've not heard of deleting caps.db and haven't heard of anything to do with medai.db files before. I'm supposed to delete these instead of renaming caps?
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How to I contact Adobe Customer Service?
When trying to download Photoshop CS3 onto a new PC I get a message "The installer database is corrupt. Please contact Adobe Customer Service...."
How do I contact Adobe Customer Service?Hi 2013Adobe,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html and try installing again.
Regards,
Romit Sinha -
When loading my photoshop cs4 extended in informs me The installer database is corrupt please contact adobe customer services. Is that possible?
Run the cleaner tool and reinstall from scratch, making sure you have proper file permissions and user privileges and turning off potential disturbances liek virus scanners etc..
Mylenium -
My computer failed. I'm putting CS3 on my new computer. Attempts at Registration encounter "Communication Failure". How do I contact Adobe customer service for assistance?
You are wasting your time. Registration always has been optional and those pages are long gone. Simply don't bother.
Mylenium -
I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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Adobe Acrobat Pro XI 11.0.06 when I reduce file size or try to optimize, I get this error: The document could not be saved. A number is out of range. I do the exact same thing every month and it works. I did it a few days ago and it worked. I receated the pdf, I renamed it. tried to do it before I imported more pages. no go. the 16 mg pdf will normally reduce to 5 or 6
Hi,
Are you facing the issue with any pdf file?
Please try updating Acrobat to 11.0.7 and check.
You might also want to repair Acrobat and see.
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I am getting an error that my Disc cannot be found, may be dirty, etc... Please reinsert and try again. After retrying, I cannot download, as the redemption code indicates that it has already been used. How do I download movie now?
Thanks for the quick advice!
Unfortunately, I am still unable to open my core productivity apps, namely Skype and Evernote. Twitter, as well, could not start. But interesting quick fix though, I never knew you could do that.
Here's the error log after the restart:
What else should I try? -
I am a Macbook user Lion OS X 10.7.5 …have been using Target, Walgreens, Shutterfly, etc. for 5 years with photo developing. Recently cannot use any of these photo websites because of the "Plug In Failure" error..which I have never had. Have updated adobe flash player..still to no avail. Suggestions? Thank you.
You need to do a "clean install": http://forums.adobe.com/thread/1267823
That'll remove the old plug-in completely.
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