Error could not determine video format

Hi,
I am trying to get my media working via plex but I get a message on my apple tv and my mac saying error could not determine video format.
OI am really puzzled by the fact that one day ago all worked fine! I haven't (as far as I am aware) made any changes to my system so I was wondering if anyone had this message before and knows what to do or try!
Many thanks

Hi Sriram,
Thanks for responding!
I have checked this in BD64 and couldn't found any distribution model for this message type HRMD_B.
I checked by filtering the display with this message type and found nothing.
I have the detailed description of the error message which is pasted below:
""Could not determine recipients for message type HRMD_B
Message no. B1003
Diagnosis
An IDoc of message type HRMD_B was passed to the ALE layer, but the three receiver fields in the header record were not filled. In this case the ALE layer tries to determine the receivers from the entries in the distribution model. There are no entries available in the distribution model for the above message type.
Procedure
Define the receivers in your distribution model for this message type or deactivate distribution for these message types.""
Appreciate your help!
Thanks and regards,
Gurdip

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