Error: "Couldn't create Crystal Reports Engine for report format version 10.0"

Post Author: mkubala
CA Forum: Crystal Reports
I created several reports in ClearQuest v2003.6.15 using Crystal Reports v10. When a user tries to run these reports from his machine he gets the following error:"Problems executing ReportContact your ClearQuest administrator to verify that a supported version of Crystal Reports has been installed.Couldn't create Crystal Reports Engine for report format version 10.0"My version of CR is compatible with this version of CQ and he shouldn't need CR installed to run the reports so I'm not sure what the issue is?

Post Author: nschindler
CA Forum: Crystal Reports
I have the same problem with ClearQuest 7.0.1.1, except the error contains 'version 11.0' instead of 10.0.This happened when I installed Crystal Reports XI Pro designer. I followed the procedure to manually uninstall and re-install CR, which allowed me to to author report formats, but I still get this error when trying to view report in the ClearQuest for Windows client. I tried to re-register all the CR viewer DLLs I could find, but still no luck.Any suggestions? Thanks,Nate

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