Error creating an image of Drive C:, rc =2

Hello, as mentioned in the subject line above, I get the following error when trying to capture an image of my reference computer:
Error creating an image of Drive C:, rc =2
ZTI Error - Non Zero return code by ZTIBackup, rc=2
ZTI ERROR - Non-zero return code by LiteTouch, rc = -2147467259
I've looked at other threads and tried suggestions such as adding the "Set Image Folder" / "Set Image Name" into the Task Sequence, but it solved nothing.
I am running Windows 7 Professional x64 and capturing from a server running MDT 2010.
Would there be anything else that would cause this?

I found out there was actually a second log! The one I posted previously was an old one...very strange. Here is the CURRENT ZTIBackup.log:
<![LOG[Property LogPath is now = C:\MININT\SMSOSD\OSDLOGS]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Microsoft Deployment Toolkit version: 5.1.1642.01]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property Debug is now = FALSE]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property DestinationDisk is now = 0]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property DestinationPartition is now = 1]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property DestinationLogicalDrive is now = C:]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Drive C: 29305520]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Local store path = C:\MININT\StateStore]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Total used space: 29305520]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Available space at C:\MININT\StateStore: 11652164]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Computer backup will use network path (ComputerBackupLocation=AUTO)]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property OSDComputerName is now = ]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[WARNING - Unable to validation connection because a blank UNC was specified.]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="2" thread="" file="ZTIBackup">
<![LOG[Beginning backup of drive C:]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[About to run command: cmd /c ""C:\WINDOWS\SYSTEM32\imagex.exe" /capture /compress maximum C: "\.wim" "201206141609CDrive" >> C:\MININT\SMSOSD\OSDLOGS\ZTIBackup_imagex.log 2>&1"]LOG]!><time="16:09:54.000+000" date="06-14-2012" component="ZTIBackup"
context="" type="1" thread="" file="ZTIBackup">
<![LOG[Return code from command = 2]LOG]!><time="16:09:56.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Error creating an image of drive C:, rc = 2]LOG]!><time="16:09:56.000+000" date="06-14-2012" component="ZTIBackup" context="" type="3" thread="" file="ZTIBackup">
<![LOG[ZTIBackup COMPLETED.  Return Value = 2]LOG]!><time="16:09:56.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[Property BackupScriptComplete is now = YES]LOG]!><time="16:09:56.000+000" date="06-14-2012" component="ZTIBackup" context="" type="1" thread="" file="ZTIBackup">
<![LOG[ZTI ERROR - Non-zero return code by ZTIBackup, rc = 2]LOG]!><time="16:09:56.000+000" date="06-14-2012" component="ZTIBackup" context="" type="3" thread="" file="ZTIBackup">

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    2. Disconnect any other external devices not absolutely needed.
    e.g. external USB/USB2 hard disks, other FW hard disks etc.
    3 Chapter marks in transitions - minimum 2 sec from
    FROM Bev.
    (Not a 'guy' but I will answer!)
    First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
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    From. Boise, Idaho
    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
    It worked, and I got a clean burn from iDVD.
    Hopefully this can help other people.
    by dheb0422
    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
    One user more writes
    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
    Video from both passed from FCE 4.01 with chapters
    One project worked fine in creating disk image file
    The other gave Multiplex Errors
    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
    This time multiplex errors gone
    So had something to do with chapters
    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
    After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
    When I removed "bad" chapter mark (and others in), no multiplex error
    As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
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    Rich839
    In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
    Russ One - suggest this
    Multiplex Error-There was an error during muxing preparation
    One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
    Summary - What to try
    1. Chapters
    • Only A to Z and 0 to 9 in chapter title
    • No Chapter mark at very beginning of movie
    • No Chapter mark in or within 2 seconds from any transition in movie
    2. TV-safe area for buttons (no one outside this)
    3. Safe re-boot
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    Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
    5. Minimum of 25Gb free space on Start-up hard disk
    6. Make a DiskImage first - reduces where problem originates
    7. Trash iDVD pref. file
    8. Make a new iDVD project
    9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
    10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
    Yours Bengt W

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