Error Creating new FDM app

Question

Please excuse if this is a simple question - hopefully it warrants a simple solution
I am trying to create a new FDM application following the steps below:
1. from workbench client application drop-down, selecting "new application"
2. entering the user name and password of an admin user with rights to create a new application
3. In the new application dialogue box ("general" tab):
a. enter a name for the new application
b. select a file path for application files
c. select "FDM application group" as the app group
4. In the new application dialogue box ("database" tab):
a. select "SQLOLEDB" as the OLE DB provider
b. enter the server name
c. enter the database name
d. enter the db username and password
5. Click "ok"
- at this point, I receive the message "can't authenticate user"
To trouble shoot:
a) I connect to the same database as entered above using SQL plus (using the same credentials) and verify that the user entered can connect
result: this works
b) I verify that I can create and drop tables in that schema
result: this works
I am at a loss as to why I continue to receive the message "can't authenticate user"
- any ideas as to what I might be missing here ?
Thanks in advance for your help!
Edited by: TheRealOCassim on Dec 21, 2010 8:53 AM

Answer 1

Hello,
The tablespaces would not have anything to do with this. The issue is when trying to authenticate into SharedServices. I would make sure that you are using the 'admin' account (to rule out security issues) and then check the SharedServices and Common Security logs for related information.
Thank you,