Error creating request when using CUP in GRC 5.3

Question

Hello guru's
when user is trying to create request in CUP , he is facing an error message at top indicating Error Creating Request ,
The error message is " * Exception in getting the results from the web service : Service call exception; nested exception is:  java.lang.Exception: Incorrect content-type found 'text/html' * "
can anyone help me how to trace the problem.
thanks and regards,
keerthi

Answer 1

HI all
I am also gettting same error like this..We created CUP Requests one hour before ..But we are not able to create CUP Requests now.. I got below error message in system log.
Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://c700u121.com:50000/SAPGRC_CCRiskAnalysis_V01/Config1?wsdl&style=document"
2012-03-08 13:05:25,558 [SAPEngine_Application_Threadimpl:3]_23 ERROR com.virsa.ae.core.BOException: Exception in getting the results from the web service : Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://c700u121.com:50000/SAPGRC_CCRiskAnalysis_V01/Config1?wsdl&style=document"
com.virsa.ae.core.BOException: Exception in getting the results from the web service : Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://c700u121.com:50000/SAPGRC_CCRiskAnalysis_V01/Config1?wsdl&style=document"
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)
at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:80)
at com.virsa.ae.accessrequests.bo.RequestBO.saveRiskAnalysis(RequestBO.java:4087)
at com.virsa.ae.accessrequests.bo.RequestBO.saveNewRequest(RequestBO.java:408)
at com.virsa.ae.accessrequests.actions.CreateRequestAction.createRequest(CreateRequestAction.java:381)