Error creating voice message greeting

I tested my Skype number by calling myself and it only rang and rang. I just verified my settings which have voice messaging enabled. I haven't recorded a greeting and when I try I get "error creating voice message greeting" pop up. 
Is the lack of a recorded greeting what is keeping voice messaging from working? 
How do I fix the error to record my greeting? 
I'm using Windows 8 and Chrome browser. 
Thanks. 

djloum wrote:
Since the last "update", (screw-up?), I get "voice message upload error" and "voice message playback error" incessantly.  ONCE it allowed a custom message upload, but, for a 10-sec greeting it loaded a 3 MINUTE silence.  Returning to the "default" greeting causes the same errors.  Yes, I checked all my drivers and YES, I "tried turning it off and on again".
Please, run the DirectX diagnostics tool (32-bit). Run dxdiag.exe (Start - Run or Win key +R) then press enter or click "OK". Once the diagnostics completes, "Save All information..." to a text file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
(i.e. compress DxDiag.txt ---> DxDiag.zip)
Even it the log says everything is "OK" it will still help me determine any possible solutions.

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