Error detecting promise sata controller on kt4 ultra
Hello,
I've searched the forum and "the rest" of the internet without finding a solution to my problem.
The problem is: Normally when you boot the kt4-ultra you will have a message saying "FastTrack 376(tm) Bios version 1.00.0.18(c)2002-2005 Promise Technology, Inc." and then either No drive attached to FastTrack Controller, The BIOS is not installed or information about your HDD configuration.
In my case sometimes without any reasonable explaination my computer won't detect the promise fasttrak controller AT ALL! It just jumps right over it, as it didn't excists. This is very strange since it's enabled in the BÌOS settings and it could be detected at the next reboot, or in many cases it wont be detected again for several days
As far as I can see it has nothing to do with the harddrives connected to it, as it happens anyway either with a SATA disk connected, IDE disk or no disks at all....
If anyone could help me out with this problem I'll be very gratefull!
Quote
Originally posted by Fredrik Åsenius
How are your hard disks configured, and your CD/DVD etc?
I've litary tried every possible combination. The problem remains even with no disks or CD/DVD drives installed on the Fasttrak controller or IDE 1/2. Sometimes the controller is detected, sometimes not.
I should point out that if the controller is detected it always find my HDD who's connected to it and it works fine in Windows. But if it's not detected Windows will find a new hardware and try to install drivers to it, but it won't work cause the hardware is reporting an error and Windows will ofcourse not find a disk....
Quote
What operative system do you have? On a quick search I found mostly linux related problems, though I was not too thorough.
I have Windows XP, but I don't think it matters what OS i'm running.
On the searched I've done Im only finding Linux and compability related problems...
I've had this problem for over 6 months now and I'm getting a BIT tired the shitty controller....
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Promise SATA controller in XP 64
Hello all,
I have recently installed XP Pro 64. My problem involves the Promise SATA controller. I installed the Promise & Via XP 64 drivers at installation. However, the Promise controller and SATA drive did not appear during installation and the drive is missing in the operating system. All is fine with the VIA controller. The Promise controller appears in the device manager but the hard drive is nowhere to be found. All works fine in XP 32. I’ve been reading the online forums (including MSI’s) and have seen similar problems. Just wondering if anyone has experienced the same problem and has found a work-around? Any input would be deeply appreciated.Quote
Originally posted by Fredrik Åsenius
How are your hard disks configured, and your CD/DVD etc?
I've litary tried every possible combination. The problem remains even with no disks or CD/DVD drives installed on the Fasttrak controller or IDE 1/2. Sometimes the controller is detected, sometimes not.
I should point out that if the controller is detected it always find my HDD who's connected to it and it works fine in Windows. But if it's not detected Windows will find a new hardware and try to install drivers to it, but it won't work cause the hardware is reporting an error and Windows will ofcourse not find a disk....
Quote
What operative system do you have? On a quick search I found mostly linux related problems, though I was not too thorough.
I have Windows XP, but I don't think it matters what OS i'm running.
On the searched I've done Im only finding Linux and compability related problems...
I've had this problem for over 6 months now and I'm getting a BIT tired the shitty controller.... -
Could someone please point me in the direction of the SATA controller drivers for the KT4 Ultra(MS6950 I believe) mobo?
I downloaded what I thought were the correct ones but apparently I was wrong.
Thanks for you help!Hello.
http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=356&kind=1
Move down the list, I think it may be the second one. -
Promise RAID controller & WinXP - 845 ultra
I finally got around to connected a couple of drives to the Promise Fasttrack 133 RAID controller.
When I go into windows.. It finds the controller..
So if I look in Device Manager, I do see the Promise MBFasttrak 133 Lite..
But under DISK DRIVES, the Promise 2+0 stripe /raid0 scsi device shows up as an unknown, and if I try to update the drivers.. nothing ever changes..
The drive(s) does work, more of a comsmetic issue?
Thank you,
Fred RSome of the suggestions I don't understand quite well. Please could you explain further:
> remove the other two drives leaving the raid pair
> and cd only
>
> put raid 2nd in boot order
What do you mean with that?
> reboot press the key you need to get in to raid bios
> create the array and make it bootable
array is already created (Note: there is important data on it, can't recreate it! Only Segate 80GB is free and empty)
I don't want to boot from raid.
>
> now boot to cd to install,right at beginning it will say
> press f6 to install mass storage drive you need the
> driver on floppy to install it
I already tried the XP-Install routine to specify additional mass storage drivers. (Note: 1 single 80GB Drive was attached) Which are the suitable ones? As mentioned I tried the following:
1. Attached floppy 'Fasttrack family drivers'
Result: Message: Driver is for Win2k only. Not a single Harddrive shows for installing XP.
2. Attached Floppy (Promise Ultra 100 lite, 256 only)
Result: Driver is for Win2k only. Installation procedure hangs.
3. Driver from MSI-Site for pdc20265. Same as 2.
4. Extracting via4in1 drivers and putting WinXPIDE drivers on floppy:
Result: Installation routine doesn't recoginze drivers on floppy.
> rest should be the same as normal
>
> this should be similar as well
>
> http://www.amdforums.com/showindex.php?s=&threadid=146384
Which is the right driver for WinXP to specify for mass storage device at WinXP installation? -
MSI KT4-ULTRA & WD SATA RAPTOR
I have this KT4-Ultra with Promise SATA controller onboard and until now I did not know if it works well.
Today i've bought the SATA hdd from WesternDigital - the Raptor, and i'm very unsatisfied by the performance.
I've got only 58mbps burst speed and 48mbps medium on HD Tach. And i know that this is not ok. It should be far better I've readed all the reviews.
The drive is conected in a 1+0 Stripe Array. I'm using the latest driver for the controller. I had trouble before with this mainboard [thread] and i think it has something to do with the BIOS.
This i found it to be iritating - the HDD cost a lot more than the mainboard(wich is expensive too). I still think that the mainboard is the problem.Quote
Originally posted by wonkanoby Meseriashu
you have got it jumperless not master
There are no master or slave or cable select settings on SATA drives as there can be only one SATA drive per cable/channel. The jumpers on the Raptor set the power management mode of the drive on spinup.
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_sid=PtNY5SHg&p_lva=&p_faqid=958&p_created=1050530240&p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PTImcF9zZWFyY2hfdGV4dD1qdW1wZXImcF9zZWFyY2hfdHlwZT00JnBfcHJvZF9sdmwxPTk1JnBfcHJvZF9sdmwyPX5hbnl_JnBfY2F0X2x2bDE9fmFueX4mcF9zb3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li= -
The S-ATA and ATA133 Promise controller on KT4 Ultra
1)Is it a RAID or an ATA (and S-ATA) controller?
2)Does it have RAID 0 performance level with ATA133 HDDs, same as that of the KT3 Ultra 2 RAID Controller, or it is just a RAID for S-ATA HDDs?Good, that's what I wanted to hear actually. While I never admired the RAID controllers I got comfused when I say the FILE SYSTEM BENCHMARK in Sandra 2003 saying that RAID level 0 is a lot faster than NON-RAID, givving a bandwitch of about 45Mbyte/sec to 8MB cache 80GB HDD in NTFS WINXP, compared to quite less without the use of RAID. In my NTFS WINXP with NO RAID it counted 30MByte/sec on the 80GB 8MB cache WD HDD. The disk transfer rate that I did count in pure format was counted at 45Mbyte/sec
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Hi,
Two questions about the controller Promise 20376 of the KT4 Ultra:
- is there a way to set a trip size below 16ko? (I4ve 16, 32, 64, 128 and 256ko).
- is there a way to update the bios of the RAID controller ... if yes .. how ?
Thanks for any helpnah converters can be obtained here in Holland, in fact I have such converter.
It is working properly at least when my RAID is being detected by the kt4 mobo. Then fastrak376 does show up and on next boot it doesn't. Nope it not nothing to do with the converter since hooking one hard drive up to IDE3 results in the same problems.
Messing with the BIOS settings works properly from time to time, since I was able to install WinXP properly. Will continue this weekend putting some more grease on my 2000+ cpu so I can run at full speed (133fsb) and then last but not least finding out what the problem might be concerning the RAID issue, to me it is a buggy BIOS for some reason since this SERIAL ATA RAID option is faded out in the BIOS from time to time .. ?( .. Just like when you put an AGP 8x card in the mobo then the AGP 2x / 4x speed vanishes too, but that is understandable .. blah anyone to help? .. -
I'musing the onboard promise SATA controller for my 160Gb storage drive. As of last night, I went to start my machine up and it makes it to the promise controller's bios screen and is detecting.............................. ..........forever, then It finaly times out and I get this error: "Bios couldn't detect your setup, Check your system again". It did this 4 or 5 times before I changed to the 2nd SATA connector then it booted up. During this time I couldn't get the setup prompt in the POST screen to go to -->GO. Do you think the promise controller could just take a crap like that?
***edit***
This happens regaurdless of which SATA connector the drive is on. I'm Starting to think it's the HDD taking a crap. Almost like it's not seeing the drive info but it knows something is connected.I've been messing with it for a while and it seems to be my USB dev's. After I remove all of them it work everytime. Makes sense, I'v been hearing the tone you get when you connect a USB dev intermittly. I have a viewsonic usb keyboard, logitech wireless optical mouse, and epson photo R300 printer. Any known issues with these devs. I have a feeling it could be my mouse, I've noticed it studdering a lot lately, much like the battery is about dead. I have ps2 adapters, do you think they may work? I'll update later, there is much partying to be done.
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K8T Neo-FIS2R - P20378 Sata Controller option missing in BIOS. Cannot disable
A few hairs left....& those are disappearing quickly.......!!!!
I currently have Windows XP PRo running under a Promise SATA Drive. (NO RAID REQUIRED)
In order to allow for a fallback situation (which I am still using swapping between WIN XP & Vista), I found a 20GB IDE Disk attached it to the standard IDE controller & did a clean install of VISTA ULTIMATE on the 20GB Drive...So Far so good.
Next I booted up changed the boot sequence to pickup the 20GB IDE drive first ...Vista Came up....Still so far so good.
Then I found my mouse ...& both USB printers were not recognised.....2 days later I have them all going okay....one problem at a time....
The only issue left ... I cannot see the SATA Drive attached to the promise controller.....I have tried following a few of suggested methods to load the promise drivers that are around......still no luck. Most of the posts I see are around installing VISTA on a SATA drive...my case is just seeing a SATA drive this not the O/S disk.
Moving on ...no luck with the Promise Drives ...so I have tried changing to the VIA Controller by unplugging the SATA cord from the Promise controller & plugging into the VIA Controller ... I boot up & still no luck...The BIOS picks up the VIA change as I see a option to use <TAB> to setup RAID during bootup.. I do not want RAID only a single SATA Drive. One of the things I read was to turn off Promise via the BIOS settings . The manual indicates I need to access this by going to the "Onboard PCI Controller option", here I should be able to turn off the P20378 S.ata Controller...
my problem is ...I can see only the Lan Controller as a option to disable/ enable the other options including the P20378 S.ata Controller.. are not visible.. hence I am unable to disable the Promise SATA Controller within the BIOS..... HELP pretty please..... I can happily run VISTA but I do not have 150GB visible to me & my current disk space is tight.....I need that 150GB ...........
signed...frustated NOOB
PS I have the most recent drivers/ bios etc according the MSI's Online S/W synch tool (which I run in XP Pro as the vista version fails.... DOH)
MB --> K8T NEO FISR2
Memory 1GB
Appreciate your help ..... TAI agree with Hans, as far as we know there are no drivers for Vista to use the Promise controller, yet.
Same old, same old, Vista and no drivers.
You just have to wait and hope there wil be Vista drivers for the Promise controller. -
KT4 Ultra (6590) need update of the Promise SATA RAID Controller PDC20376
The last Bios update AMI 1.4 for the KT4 Ultra (6590) have built in the bios version 1.00.0.18 for the PDC20376 (Promise 376).
I can configure 2 maxtor (6E040T0) sata1 in a raid0 array and it works under WinXP SP3,
but the 2 drives are working in UDMA5 according to the FastBuild Utility when the motherboard specifications talks about 150Mb (SATA1).
It's not an OS problem because the FastBuild Utility at Bios startup show the UDMA5 mode for HDD.
It's not a Maxtor 6E040T0 (SATA1) problem because have no jumper to set.
The Promise support center don't provide support for built in raid controller but the responce was that it's related to a known bios issue of the controller, so i have to update.
For the last Bios version for the S150 TX4 controller look at:
http://promise.com/support/download/download2_eng.asp?productId=108&category=all&os=100&go=GO
It's impossible to update the bios with the promise tool because the controller is integrated in the motherboard.
I read for example than on the motherboard K7N2 Delta-ILSR the bios version of the Promise 376 controller is 1.00.0.21:
https://forum-en.msi.com/index.php?topic=92756.msg665966#msg665966
I think the only solution is a modding bios, where i have to replace only the Promise controller bios but:
1) The tool amibcp.exe can't open the A6590VMS.140 AMI bios (renamed .rom), i don't know why!!!
2) What promise controller bios rom file is good?
Can anyone out there help . . . please ?This is my results compared to my other UDMA6 HDD on IDE1, HDTach long bench stop with "Read Error" and only quick bench works.
The version of the Controller driver under WinXP-SP3 is 1.0.1.29 and I configured the driver in the PAM Utility with:
"Driver Write Cache" enabled and "Write Back" as cache settings (The 2 Maxtor SATA1 in RAID have 2MB of cache, but i don't know How many cache have the controller!!).
The Burst Speed is too strange!!! quick bench error?
I made it so your image is clickable.
-Frankenputer -
Hi there,
Got rather strange problem that came up after i had some heavy file accessing in lan movin numerous files sizing from 600mb to 2gb.
i have system which has system drive on ide raid cable. 2 regular ide drives on primary ide, one burner on secondary ide and 2 serial ata drives Seagate 160gb.
I've had this system runnin on windows xp pro past year now, up 24/7 and only rebootin it for updates and such, but basically its up months straight.
well, i went to lan-party and took my machine there ofcourse. everything worked ok there the first day but on the second windows decided to lost SATA drives from the system, well i booted, promise controller showed the drives on bootup ok and i thought no big deal, but then when i got windows up it gave "Delayed Write Failed" and only showed one of the SATA drives (other ide drives were visible)
first i thought that the other drive had died (these things happens) and shutted the machine down, i took the power cable and sata cable out from that drive and started again. much to my amaze when windows booted up it gave the same error message and couldnt find the drive that was visible last time. at that point i thought it might be motheboard gone bad. Anyway, i took both sata drives offline for the duration of the lan-party since i woudn't want to think it there.
now I've searched web for solution for similar problems, found some, but those has been related either fresh install of winxp or installing drivers or modifying cache settings etc. In my case, the machine has been up and running over a year and last thing i updated was some drivers a month ago.
if it were only one drive doing this i would simply change it at work and hopefully begone with it, but 2 identical drives bought at different times and installed at different times can't brake down at the same time, (well allright Mr.Murphy has been evil to me before but still ).
Strange thing also is that i can use both drives short amount of time, i can access all the files ok and nothing seems to be corrupt yet. both drives also makes sound that is like they're shutting down and then restarting. which would suggests that they have gone bad but then again 2 drives at same time.. grr..
I was thinkin that if the PSU has gone bad it might do this but if its that's the case, shouldn't then all the drives shutdown and restart..
i can test with another PSU but not until few days until i get back to work.
phew.. went kinda long..
ps: exact system config: Kt4 ultra bfisr, Athlon 2400xp, 2x256mb(ddr333), 1x512mb(ddr333), 40gb seagate(ide), 60gb ibm(ide), 80gb seagate(ide), msi dvd+-burner(4x), 2x160gb seagate(sata), Radeon 9800pro, Live player 5.1, Sirtech 360W PSU, 3com 10/100, buffalo 10/100.Quote
Originally posted by Louhikarme
Hi,
it was 360W sirtec with followin stats: dc output : +5V 35A, +3.3V 28A, +12V 17A, -5V 0.3A, -12V 0.8V, +5VSB 2A.
I changed it to 420W sirtec, didn't look it stats tho but. now everythin seems to be ok. both drives keep runnin ok sofar about half hour uptime now. i hope this is the solution otherwise this will get tricky.
+5v 35A
+3.3V 28A need higher than 30A
+12V 17A Need higher than 20A -
I have a KT4 Ultra that supports SATA Raid and Im looking at getting a new HDD. CAn I run my old PATA HDD with a SATA HDD without it being in raid format or do the disk have to be in a raid format.
Hey guys, how about this:
MSI KT4 Ultra SR, Win2000, PDC 20376 Promise Serial ATA chip on board. WD 40gig IDE hd as primary on IDE 1. Attached a Maxtor 120gig SATA to the Serial ATA 1 connector. While booting did NOT setup an array. Windows 2000 in Disk Management under Device Manager/Disk Drives has now two folders, one for the WD and one that says SCSI Disk Device. It's also also recognized under System Information/Components/Storage as SCSI controlled by the Fast Track 376 controller. Is this a proper way to setup the serial Maxtor as an extra single drive in the system attached to the Serial interface? Is this even possbile? My problem is that while the drive is recognized as a SCSI disk device as described above, it is NOT seen under Disk Management as a new unformatted drive with a new letter. Assuming the above setup is correct, how do I format the drive so Windows can use it? Any help will be greatly appreciated, thank you. -
I really need some help here. I have a KT4 Ultra board with SATA Interface and a brand new Seagate Barracuda 120 GB. On to the problem .. when i booted up the computer for the first time, it detected my disc. After that .. i was testing som different settings in the BIOS .. and had to clear the CMOS Now .. it won´t detect the drive at all. It says something about "No drive attached to the FastTrak controller. Bios not installed/loaded" I have installed all drivers and stuff that came with the board but no luck. Is the driver loaded into the BIOS from the beginning or? How do i get the d*amn board to detect it again? I can´t even enter the bios setup (for the SATA controller.. ctrl+f) So .. i can´t really do .
Help!It says jumper (Factory only) so i don´t think u are supposed to jumper it. It´s master by default. At least that´s what seagate claims =) Or?
-
MSI KT4 Ultra (ms-6590) error's
Hi all,
recently purchased the KT4 ultra, no probs installing Windows XP or with the SP1.... installed Office XP Professional fine and all seemed well for over a week. then the following....
1. Drives started to drop from DMA to PIO mode, uninstalled and re-detected the ide controller to get them back on DMA.
2. USBUHCI.SYS BSOD's when installing software.
3. I/O errors when installing from cd's / copying large files.
4. CRC errors when installing from cd's / copying from large files.
5. "Corrupt Media", "Corrupt Installation Files" when installing cd's.
System Specs....
Antec AMD Approved PSU (350watt)
KT4 Ultra (MS-6590) (1.1 bios, not flashed)
Athlon XP 2200+
Coolermaster LLC-H61 Silent Heat Pipe HS/Fan
512Mb (2 x 256mb) Crucial PC2700 DDR (as recommended)
IBM GXP75 30Gb Deskstar
Software Specs...
Windows XP (patched with SP1)
VIA 4.43 4 in 1 (as off MSI CD)
USB Patch from MSI Website
1.10 filter patch off VIA site
I have posted on ViaArena as well and there are a more people there with the same or similar problems.
Regards
RobHi gruberstuber,
It sounds horribly like you're IBM Deskstar may be living up to it's more threatening nickname of DeathStar. These HDDs have a pretty awful history for reliability and from the symptoms you describe, I would be feeling pretty nervous about continuing with it.
Do you have access to another known good HDD at all, preferably from Western Digital or Maxtor? If you do, it would be worth substituting your IBM for one of these and giving that a go. Might work wonders.
It's not as likely, but it's possible that your PSU is rated slightly to small for the Graphics Card you're using. The GF4 4600 is notoriously power hungry and it is possible that this could be drawing your main voltages down to below -5% of the nominal voltage, this can cause you all sorts of weird problems. As a guide, you can't really tell if a PSU is holding up OK under load conditions by checking the voltages when the system is unloaded, all PSU's will give you terrific voltages in that situation.
I would go up to at least a 400W good quality PSU from either Antec or Enermax to be absolutely sure that the GF4 4600 is being catered for.
All the best,
Dimal. -
Hello,
Can anybody help me tyo install a SATA HD.
what have to do to my mobo works with a new SATA HD?
i just plugged a new sata Hd in a KT4 ultra (MS-6590) but the bios didn't saw it.Hello.
Make sure the Promise 20376 chip is enabled.
The BIOS will never see the sata drive.
Once the BIOS screen has finished detecting the IDE drives, the next screen will show the sata drive.
Then to install windows XP, boot from the CD and press F6.
To use the floppy disk.
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