Error - Document Access Denied. A component for viewing this document needs to be updated

Hi,
I am having a few problems opening a handfull of PDF documents on the network using Adobe Acrobat Reader XI & X. When opening the documents with Adobe Acrobat Reader X I receive the below error message
I am then directed to a site to instal the FileOpen plugin which I do. I have installed the plugin both automatically using an msi file and manually by placing it in the adobe plugins folder however none work. I am still getting the same error message. As this document was located on a network share I copied it to my desktop and launched it. I still received the same error message however I updated adobe reader to XI and re-installed the fileopen plugin. Now I am receivng the below error message and I am still unable to open the document. When clixking OK it takes me to a site to download the FileOpen plugin which I have already installed.
Protected mode is not turned on. Any help with this error would be greatly appreciated.
Regards.

You'd need to contact the makers of FileOpen. It isn't an Adobe product.Check especially whether your version of Reader is supposed to be compatible with it.An update to it may be needed.

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Dear Portal Experts,
I know you might be familiar with the error and I'm kinda frustrated with the errors. Ok these are the facts:
I'm implementing SRM 701 - Portal
Got this error:
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 07:04_14/10/11_0076_1729150
Refer to the log file for details about this exception.
Log Result (part of):
Component Name:       'com.sap.portal.appintegrator.sap.WebDynpro',
Context Name (iView): 'pcd:portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.fl_ehp1/com.sap.pct.srm.srm70.fl_core/com.sap.pct.srm.srm70.fl_roles/com.sap.pct.srm.core.ro_employeeselfservice/fl_goshopping/com.sap.pct.srm.srm70.iv_shop_ess',
Top Layer:            'WebDynpro/TopLayer',
Producer ID (FPN):    'null',
System Alias:         'SAP_SRM',
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#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Cannot retrieve system object for this alias.
System Alias: &\#39;SAP_SRM&\#39;,
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User:          &\#39;MANAGER1&\#39;,
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I've done this:
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Checking the related iView, has the same permission (obviously because it's inherited from the object SAPSRM)
MANAGER1 has Everyone Assigned Groups
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It seems SAP_SRM is a system object. Correct? Try this:
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portal being on https and abap server on http is not the issue here.
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Regards
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Error - Document Access Denied. A component for viewing this document needs to be updated

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