Error download blackberry protect ??

I can not install BlackBerry Protect, it appears to me (download failed ) In details appear a message (( 907 invalid COD HTTP Error 404: Not Found )) .
Solved!
Go to Solution.

I am in a country that does not support App World , but I deleted the application and when you try to download it seems to me the previouserror!!

Similar Messages

  • Curve 8520 blocked while trying to download "Blackberry Protect"

    Hi,
    After connecting my Blackberry to the computer it asked me for a code so as to enable the blackberry to download the application.
    I typed the regular code that I use whenever I swiitch on the phone but it was the wrong one. Which is the code one has to type to access the blackberry when it's connected to the computer?
    Thanks a lot for your help!

    Try this link BlackBerry Protect OTA using your BlackBerry Browser.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Trying to download blackberry protect for my bold 9780

    hi i am trying to dowload blackberry protect.
    so i sign into blackbery world , which takes me to a sytem check webpage, showing blackberry world setup with three steps,
    The first one has a green checkmark for "get the blackbery world browser plug in.
    The second step says to connect your smartphone, and has a hollow checkmark. My phone is connected but when i try to hit the connect button it doesnt do anything
    Solved!
    Go to Solution.

    Try this link BlackBerry Protect OTA using your BlackBerry Browser.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Blackberry Protect - Download Failed!

    Hi,
    I have a BB Storm 9539 OS v5.0.0.328 and on MTN prepaid.
    I just can't seem to download Blackberry Protect I've tried using both the phone and USB cable.
     - Using USB cable - it just hangs on step 2 forever (different internet browsers and different laptops)
    - Using phone "907 Invalid COD HTTP Error 404: Not Found"
    Please help.
    Solved!
    Go to Solution.

    Blackberry protect keeps failing when I try to download it and I'm stil unable to access app world

  • 404 not found error from BB Protect download

    Hi,
    My sync/charge contact has broken off, so I am trying to download Blackberry Protect directly onto the phone.  Every the browser seems to work fine, but every time I click 'Download Protect', whether from Google or within Blackberry's site logged on with BlackberryID, I get the 404 : Not found error on my phone.
    Is it impossible to download directly, do Blackberry have a problem with downloads at the moment or is there another issue?
    Thanks,
    Tom

    Hi,
    My sync/charge contact has broken off, so I am trying to download Blackberry Protect directly onto the phone.  Every the browser seems to work fine, but every time I click 'Download Protect', whether from Google or within Blackberry's site logged on with BlackberryID, I get the 404 : Not found error on my phone.
    Is it impossible to download directly, do Blackberry have a problem with downloads at the moment or is there another issue?
    Thanks,
    Tom

  • Blackberry protect downloading error

    I can not install BlackBerry Protect, it appears to me (download failed ) In details appear a message (( 907 invalid COD HTTP Error 404: Not Found ))

    You must download Protect from AppWorld.
    lollo wrote:
     app world tels me that it is unable to view it I can only save it
    on your browser on your 8520, go to www.blackberry.com/appworld
    what happens, specifically with detail... explain clearly.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Java.lang.error message after updating blackberry protect

    I took the update for Blackberry Protect today on my Blackberry Bold 9900 with OS 7.1.0.391 and now I get the java.lang.error message on re-boot. Anyone know what this is?
    I've tried uninstalling BB Protect and still get it, also tried re-installing it and message is still there.
    What is this error, how will it hinder-impact device and is there a way to fix it?
    Thanks in advance.

    Ok I figured this out
    1) alt lglg - this will show the entire event log
    2) click the blackberry key then select "options"
    what we want to do is basically see what application or applications in the event log is causing the error,
    In order to do that...
    3) Click the blackberry key again... Select "hide all types"
    Now we don't see anything in the event log, all the filters are unselected,
    Scroll down in the list till you find the "java exception" filter, click it... You will see a small menu , select "toggle filter"
    Now you will see exactly what application or applications is causing the java exception error :-)
    Mine was facebook, it could be anything you never know,
    Now.... Open up blackberry desktop , go to applications, remove the application or applications causing the error,
    Select Update
    Your device will now update then reboot, this might take over ten minutes, be patient
    This will work :-)

  • BlackBerry Protect - too many active devices error

    Hi guys, I've been doing one-to-one exchanges with my service provider due to hardware issues. Each time I get a new handset, i activate it with my BB Protect but now there's this error coming out and I've deleted the devices from the BlackBerry Protect page but I'm still getting the same error.

    spicyscreamer wrote:
    Hi guys, I've been doing one-to-one exchanges with my service provider due to hardware issues. Each time I get a new handset, i activate it with my BB Protect but now there's this error coming out and I've deleted the devices from the BlackBerry Protect page but I'm still getting the same error.
    hello,
    my feeling is that the deletion of the other devices never worked. What Windows version are you using, and what is your browser name & version?
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Error downloading Facebook from blackberry app world

    Hi I've deleted my facebook frm my phone by mistake and nw when i download anather one it gives me an error massage saying there waz an error downloading facebook try gain later.my phone is blackberry curve 9300 help me plzzz

    Hi tsukiemarara
    Welcome to BlackBerry Support Forums
    Reboot your device by removing the battery while your device is powered on , wait for a min then re-insert it back.After reboot from your BlackBerry browser browse to www.blackberry.com/facebook .
    While doing so, be sure you're in an area where you have a good carrier network.
    Good luck.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • KEEP GETTING "Unsupported 16-Bit Application" when trying to download Blackberry Link-I need music on my device!!

    KEEP GETTING  "Unsupported 16-Bit Application" when trying to download Blackberry Link.  Im trying to sync music into my new Z10.  here is the whole error message:
    "\??\C:\User.....................cannot start or run due to incompatibity with 64-bit versions of Windows.  Please contact software vendor to ask if a 64-bit Windows comapatible version is available
    Any know how to transfer music without using this Blackberry link?  Is there a quick fix to my problem? Any help would be appreciated.  Thanks

    Just download the Link application directly to your PC, not with your BlackBerry connected.
    There's no need for the connection while your simply downloading the install file.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Having trouble downloading Blackberry destop software

    Hi There,
    I want to dawnload Blackberry Destop software from the website but the error message is 610_b034_multilangue.exe publisher unknown.
    running this program may harm your computer
    please advise what can i do about it whereby i have admin rights on my mechine.

    toisho wrote:
    Well I sort of have the same problem but it started when the version I have told me there was a new update for my device software and it ask for the desktop software to also download something. Long story short, I've also not been able to update either and don't know what to do.
    Reboot your PC and then start the BlackBerry desktop software again, and see if it will complete the upgrade.
    Don't connect your BlackBerry device during this.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error 80003 blackberry identity update needed

    Hi since I upgraded to the new blackberry application world, I can not get in, it keeps telling me I need an identity , n than it sends me an error message saying 'identity installation failed. Please try again later(80003) ', I have been trying for a few months now, ,what can I do? The previous application world was working perfectly fine,
    Solved!
    Go to Solution.

    If you're getting the 80003 error, there are three user-suggested fixes:
    1. Follow these directions:
    First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
    Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
    http://santo.asia/repository/bb-file/BlackBerryApp​World.3.0.1.29.OS5/AppWorld.jad
    or:
    For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​196
    For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​197
    For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​198
    2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.
    3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
    next to APN type Internet. Save it and it will work.
    On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.
    good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Protect Issues

    Running OS 6 on a Bold 9780 and everything is working fine except Blackberry Protect. The App runs ok and backs up without errors but when you try and contact the handset from the protect.blackberry.com website, you get the error "Unable to communicate with your device" most of the time. I say most of the time because if you start Protect app and then select the "Restart Blackberry Protect" menu option, the message (or sound) you have requested earlier comes through.
    I have just updated to the latest official Vodafone UK o/s (706) and no change. Seems to be a OS 6 and/or 9780 thing: we have two other BB's in the house (8900 and 9810) and Protect works fine on these (same network)
    If useful, here's some of the Support Information from Protect:
    Client App Version: 1.1.1.76-p
    OS Apps Version: 6.0.0.706
    Preloaded: false

    ianch99 wrote:
    I am sure it is a Protect App bug because if you send the handset a message when using WiFi, nothing happens. Only when you restart Protect, does the message then appear. 
    Sorry...to be clear...this is a message sent via the BB Protect website to the BB, via the BB Protect app itself? (This would be as opposed to an email sent, a BBM sent, etc.)
    ianch99 wrote:
    I am using SmartWiFi to handle the WiFi connection i.e. turn it off when leaving Home network range but I cannot see how this could affect Protect.
    I agree...it should not have an affect. BB Protect follows the pathway that BIS is using, and BIS is designed to shift between WiFi and carrier data network depending on what is available. It can take a few moments for BIS to fully shift over, but since you say no other BIS-dependent services are affected, I can't see how the shift itself is causing this affect to Protect.
    However, another test to conduct would be to boot up into Safe Mode and see if the issue remains:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. It is possible that some 3rd party apps are causing some impact, and Safe Mode will prevent them from launching, and perhaps provide you with the ability to at least rule that in or out.
    You should also fully research the most recent OS levels available for your devices...the on-device OS update capability limits you to only those OS's released by your specific carrier...but you are not limited to those. You can research other carriers OS levels here:
    http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
    Unfortunately, that official site is sorted first by carrier, so you will have to spend some time digging to figure out which carriers support your model BBs, and then see what OS levels they have. If you find an OS package that you desire to use from another carrier and you don't already have/know the necessary steps to take in order to use it on your BB, then just ask and we can provide you with the proper instructions.
    ianch99 wrote:
    Do you use Protect and if you do, does it still work ok when you have WiFI enabled?
    Yes...and I see no impacts when shifting between carrier data network and WiFi. However, I do have my Protect set to only conduct backups via WiFi (so as to preserve my carrier data network consumption).
    Sorry that I can't offer more...but those are all that I can think of. The only next step I can determine is for you to seek formal support, which would start with your mobile service provider, who can escalate your case into RIM for enhanced support if that is so required.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    Knowledge Base Updates
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  • Trying to Install Blackberry Protect on Bold 9900

    Hello,
    I have a bold 9900 with 7.1.0 software installed.
    I downloaded and installed blackberry protect from app world, however, i am unable to activate the software.
    I cannot find the icon anywhere on my device. Does this mean i must have blackberry 10 software installed on my phone to be able to use this app?
    Is there a way to install blackberry protect on my device? If so, step by step instructions will be grealty appreciated.
    I found a third party software online named gadget trak but it cost $20 per year. I rather use software designed by blackberry for copatability and security reasons.
    Your advice is grealty appreciated.
    Happy New Year 

    brokernum1 wrote:
      Does this mean i must have blackberry 10 software installed on my phone to be able to use this app?
    No, BlackBerry10 does not install to and cannot be installed to a 9900.
    And, BB10 is not required for Protect to run.
    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
    You will be looking for an icon of a goldish-yellow shield, or sometimes it is a black shield.
    If you still don't see it:
    1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
    2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
    If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • NO REMOTE BACKUP & RESTORE ON BLACKBERRY PROTECT ON BB10 OPERATING SYSTEM --- READ THIS POST

    Dear BlackBerry,
    First of all I would like to establish that I am a very loyal customer of BlackBerry, so anything that I will say in this letter is because of the personal concerns shared by me and millions of loyal BlackBerry customers.
    BlackBerry have launched the new BlackBerry Classic Q20 phone.
    Apart from the reintroduction of the Navigation and Track pad that is above the physical keyboard and slightly bigger size.
    What are the real differences between this new BlackBerry Classic Q20   and the BlackBerry Q10 ?
    The main issues and concerns are that BlackBerry have reduced and in fact left out several features on the BlackBerry 10 operating system, for which was available on the BlackBerry 7 operating system, such as on the BlackBerry Bold 9900.
    Some features may not be vital or important, but other features were vital and important and by BlackBerry leaving out these vital features, it beckons the question as to why are BlackBerry limiting the software functions and capabilities of the BlackBerry 10 operating system as to what the BlackBerry 7 operating system has in place.
    Do not misunderstand me in what I am saying, BlackBerry is still the best in what it does and I love the product. And the BlackBerry 10 operating system does have features and functions that the BlackBerry 7 operation system does not have.
    But the whole point of improvement is that BlackBerry keep the best and vital functions that are available on the BlackBerry 7 operating system and actually include those features and functions in to the BlackBerry 10 operating system. That would make sense and move forward.
    There are two vital features and functions that I will now mention that are available on the BlackBerry 7 operating system but was left out of the BlackBerry 10 operating system.
    Firstly, there is a feature on the BlackBerry 7 operating system, called   "SELECT ALL"
    This feature allowed the user to go in to their,  photos or pictures or videos or music or documents or phone contacts folders and if the user wished to share all of those items in that particular folder to another phone device with Bluetooth or a computer with Bluetooth, or to delete all of the items in one go within that folder, then the user would not need to manually click on each item within that folder, which is time consuming especially if there may be in excess of one hundred items in each folder or more than one hundred phone contacts within the contacts folder, where the user needs to now manually click on each item using the "Select More" feature that is the available feature on the BlackBerry 10 operating system and is very time consuming.
    But within the BlackBerry 7 operating system there is the feature and function that is called   "SELECT ALL"
    This feature allows the user to "select all" of the individual items within the folder of their choice or the phone contacts folder, with just one click and be able to either delete all of these items or to share transfer all of these items to another device or computer that has Bluetooth.
    Can BlackBerry bring this feature to the BlackBerry 10 operating system as an update as soon as possible ?
    The next feature and function that was on the BlackBerry 7 operating system but was deliberately not included in the BlackBerry 10 operating system is the >
    Remote Back Up   and   Remote Restore     on the  BlackBerry Protect.
    This cloud back up and restore feature was vital and in the history of BlackBerry with Blackberry's advanced encryption and security, this cloud back up and restore feature was always safe and the security and protection of data being backed up and restored to and from Blackberry's cloud has NEVER been compromised or hacked or accessed in any way what so ever by anyone. And this made Blackberry's reputation for security number one and gave the loyal BlackBerry customers even more confidence in the BlackBerry product.
    Now I will go in to detail why it is vital that BlackBerry must include and introduce this feature that is available on the BlackBerry 7 operating system but it is not available on the BlackBerry 10 operating system.
    Firstly, the current BlackBerry protect that is available on the BlackBerry 10, has some lovely fancy features, such as remote locating of the phone and remote wiping of the phone, should it ever be lost or stolen.
    The fact is, this is a good feature, but if the phone was lost forever or indeed stolen, then that's it, the device data is also lost forever and the only data that would be accessible to restore on to a new BlackBerry 10 operating system device, would be what ever the last back up that was available that was made using BlackBerry Link on the computer.
    Now, doing a phone back up on BlackBerry Link on the computer, is all very well and good, but there are many limitations to this.
    Firstly,
    if the owner of a BlackBerry 10 operating system device was to be at home or in the office and connect their BlackBerry 10 device to their computer to BlackBerry Link and do a full device Back Up. Then that device is now only Backed Up at that point and is only Backed Up to date at that moment.
    Now imagine after that Back Up was made, the computer in which BlackBerry Link is installed on and the Back Up was made, imagine the situation where that computer broke and all the saved data was lost or destroyed for ever or that computer that had the BlackBerry Link backed up data was stolen and never recovered ? Then everything that was backed up from the BlackBerry 10 operating system device to that particular computer using BlackBerry Link, would now be lost for ever. Which means that the Back Up that was made using BlackBerry Link is pointless in this above situation.
    Second Example,
    This next example is even more realistic and is vital in my argument for the Remote Back Up and Remote Restore.
    Imagine for example it is a day that you decide to do a full phone Back Up of your BlackBerry 10 operating system device on your computer using BlackBerry Link. Everything is now Backed Up only on that computer and is only up to date at that moment.
    Then later that day, you need to travel to another town or city or state or country, for what ever reason and you may be away for a day or several days or weeks.
    While you are away, the computer that you used to make the last full Back Up using BlackBerry Link, is at your home or in your office, hundreds or thousands of miles away from where you are with your BlackBerry 10 device.
    While you are away, you input new contact details or new calendar schedule entries or new memo notes or new reminders or all of these above vital entries in to your phone.
    You do this the next day when you leave and then throughout your business or personal vacation, you continue to input vital information in to your BlackBerry 10 operating system device, such as new contacts, new or amended calendar entries, new memos, new tasks. All the vital information that you need stored safely and secure.
    Then your BlackBerry 10 operating system device is either lost or destroyed or stolen. But whichever, it is now gone for ever and all of the NEW vital information that you have in putted in to your BlackBerry 10 operating system device since the last full Back Up that was made using BlackBerry Link on the computer that is hundreds or thousands of miles away, has now been lost for ever.
    What is the point in in putting any new data or information in to your BlackBerry 10 device if a situation as mentioned above was to happen ?
    Where is the benefit of only the BlackBerry Link Back Up in this above situation ?
    Now if the device was a BlackBerry 7 operating system device such as the BlackBerry Bold 9900, then if the above situation was to happen, if you was away from your home or office since the last full Back Up of your device was made on a computer.
    If you were hundreds or thousands of miles away and whilst you was away on vacation you need entered new contact details or new memos or new reminders or new calendar entries or amendments in to your BlackBerry 7 device. Then you can immediately after in putting these new items of information and data in to your BlackBerry 7 device, you can do a Remote Back Up  to the BlackBerry Cloud   using any connected wireless network or your mobile phone network using your data that is on your sim card to do this Remote Back Up.
    Then if after this Remote Back Up was done, if the BlackBerry 7 device was lost or stolen or destroyed, then you could simply go and purchase another BlackBerry 7 operating system device and input your primary email address that was used to register the previous BlackBerry 7 device, in to the new BlackBerry 7 device and then once set up, then open up BlackBerry Protect and click on Restore and select the last saved cloud Back Up and then all of the data that you last Backed Up over BlackBerry Protect Cloud is now installed on to your newly purchased BlackBerry 7 operating system device.
    This was a vital feature for total security and peace of mind of all BlackBerry users.
    All BlackBerry users do NOT want to download any third party application that makes claims to offering this service as any third party application is NOT reliable and NOT safe and NOT secure.
    Only the Remote Back Up and Remote Restore on the BlackBerry cloud that is available on BlackBerry Protect on the BlackBerry 7 operating system, is the only proved secure cloud back up for BlackBerry and actually works precisely and is totally safe and secure.
    So I now ask the question to BlackBerry,
    Why is this vital  Remote Back Up and Remote Restore feature of BlackBerry Protect that is available on the BlackBerry 7 operating system, is not on the BlackBerry 10 operating system ?
    Will BlackBerry please listen to its loyal customers and please introduce the two above mentioned features as an update to the BlackBerry 10 operating system.
    These above two mentioned functions and features are vital and it's what millions of loyal BlackBerry customers want installed on their BlackBerry 10 devices.
    Please can someone at BlackBerry please come back to me and tell me if these above two features will be introduced to the BlackBerry 10 operating system as an update or download ?  As its what we all want back.
    Thank You.

    Ditto on both points. Meanwhile I use the solution of a third party backup.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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