Error downloading CS2 on a Mac

I am having trouble downloading CS2 (that I have to use for work) on my work Mac. I have the serial number and the install file. I am able to get through everything - it even starts to install - then stops after it says "about 2 minutes remaining" and asks me to contact Adobe. It never prompts me to put in my serial number (which I have)... Can anyone help?

CS2 would run on older Macs. What are your system and OS specs like?
PowerPC® G3, G4, or G5 processor
Mac OS X v.10.2.8 through v.10.3.8 (10.3.4 through 10.3.8 recommended)
320 MB of RAM (384 MB recommended)
750 MB of available hard-disk space
1,024 x 768 monitor resolution with 16-bit graphics adapter
CD-ROM drive
Internet or phone connection required for product activation
Gene

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