Error downloading large patches

We've been having an issue with Patch Wizard failing on the patch download for large patches and I'm wondering if anyone else has experienced similar problems.
The patch would start to download and fail after about 1120k. In doing research to determine the cause, our network guys noticed that a "reset packet" was being sent from the database server but it was not clear why. We are able to download through a browser from My Oracle Support to a desktop machine with no problem, but when we try to download through the browser to the database server, it fails with "...filename could not be saved because the source file could not be read. Try again later or contact the server administrator."
So it seems that the issue is not related to Patch Wizard but to our database server. We are, however, able to download large patches through the browser from IBM to the database server. So it seems to be a problem with the connection between MOS and our database server.
We are currently at EBS 11.5.10.2, database platform AIX 6.1 and version 10.2.0.4.
If anyone has any suggestions on how to narrow this down further, I'd really appreciate it.
Thanks!
Kathy

Yes, we've applied the patches as per note 1267768.1.
When we attempt to download the patch through the browser, we just get a message displayed on the screen. hen we attempt to download the patch through Patch Wizard, the View Log doesn't show anything useful... just the fact that it failed:
Unable to download patches. Please verify following :
- Proxy Connection settings
- Internet Access
- MetaLink Accessibility
We did verify all of those things (plus we are able to successfully download small patches).
Is there another log that we should be looking for?

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