Error downloading patch level

Hi experts
I accessed this website  Link: https://websmp210.sap-ag.de/support   and go to 'Software Downloads', I selected the patch level that I want to download and put it in 'my download Basket'.  I accessed my Download Basket and the patch that I selected previous are available to download. If I select the entry there is error "the website declined to show this webpage" (HTTP 403 Forbidden) .
can anyone guide me on how to fix it?
Edited by: Jojo on Jan 24, 2011 8:41 AM
Edited by: Jojo on Jan 24, 2011 8:42 AM

Dear Mr. Right!
If you are the Superadministrators, means you name is listed under u201CYour Superadministratorsu201D then it seems that you are SAP Customer not a partner. Please be informed that SAP Customer has got limitations on S/W download.
Next, you canu2019t change your Authorization yourself. Here in this case itu2019s controlled by SAP directly.
For your team go to   u2013  [https://websmp206.sap-ag.de/smb/sbocustomer]
Go to u201CUser Data Administrationu201D
Then 'Search and maintain users'
Search the user
Click on the user
Select u201CAuthorizationsu201D Tab
u201CEditu201D
u201CSelect appropriate available authorizationu201D
u201CSaveu201D
Note: Be careful about the Multi-frame Ajax based SAP Portals, if you use multiple login then sometimes you will be taken to the wrong page, hence clear history / cache / cookie of your browsers sometimes.

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