Error downloading ur purchased music - server not found...please help!!

I have been getting the above message since Saturday and I just don't know what to do - I have tried contacing my internet service provider and Apple and they have both suggested that it might be to do with my firewall but I have tried disabling that and its still the same.
I have also removed and reinstalled itunes but this hasn't made any difference.
I'd really appreciate any other ideas as to what I could do to sort this out.
Many thanks.

Okay...I was able to contact their support and they sent me the following email. However, none of their initial steps seems to work for my case. I have done each of the steps listed in Windows: http://www.info.apple.com/kbnum/n93976. I am still getting the same error. Maybe, it will work for you guys. I am have responded back to them letting them know that it is still not working correcting for me.
Dear Patrick,
Thank you for your interest in iTunes. We're very sorry you ran into problems installing our software. We'll do everything we can to help you get up and running.
First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
http://www.apple.com/itunes/download/
Next, please try the steps outlined in our installation troubleshooting articles.
Mac: http://www.info.apple.com/kbnum/n301349
Windows: http://www.info.apple.com/kbnum/n93976
Windows XP with Service Pack 2 users should also read this important article about changes to Internet Explorer download behavior.
http://www.info.apple.com/kbnum/n93975
If you're still having trouble installing iTunes, please reply to this email with what you tried and what errors or behavior iTunes displayed.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
I am running Itunes 6.0.1.3
I ran through the steps that you provided and found that I do still have this video in my queue. However, when I go to Advanced -> Check for Purchases....I still receive the error (See attached image). It acts like it wants to download, but then it stops.
I am currently running on a wireless Home Network using High Speed DSL from BellSouth. I have checked my firewall setting and it appears to be open to Itunes. (See attached image)
The OS is XP with SP 2.
Let me know if this is enough information.
Thanks for the quick response,
Patrick

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I keep getting this error "The disk could not be read from or written to. Use the Check for Purchased Music command in the Advanced menu to try again later"
I have purchased a video from Itunes, but every time I run the Check for Purchased Music I keep getting the same error. Any help?

Okay...I was able to contact their support and they sent me the following email. However, none of their initial steps seems to work for my case. I have done each of the steps listed in Windows: http://www.info.apple.com/kbnum/n93976. I am still getting the same error. Maybe, it will work for you guys. I am have responded back to them letting them know that it is still not working correcting for me.
Dear Patrick,
Thank you for your interest in iTunes. We're very sorry you ran into problems installing our software. We'll do everything we can to help you get up and running.
First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
http://www.apple.com/itunes/download/
Next, please try the steps outlined in our installation troubleshooting articles.
Mac: http://www.info.apple.com/kbnum/n301349
Windows: http://www.info.apple.com/kbnum/n93976
Windows XP with Service Pack 2 users should also read this important article about changes to Internet Explorer download behavior.
http://www.info.apple.com/kbnum/n93975
If you're still having trouble installing iTunes, please reply to this email with what you tried and what errors or behavior iTunes displayed.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
I am running Itunes 6.0.1.3
I ran through the steps that you provided and found that I do still have this video in my queue. However, when I go to Advanced -> Check for Purchases....I still receive the error (See attached image). It acts like it wants to download, but then it stops.
I am currently running on a wireless Home Network using High Speed DSL from BellSouth. I have checked my firewall setting and it appears to be open to Itunes. (See attached image)
The OS is XP with SP 2.
Let me know if this is enough information.
Thanks for the quick response,
Patrick

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