Error during applying PSU patch.

Hi There,
I am getting following message during applying PSU patch. [ 9209238 ]
Patch(es) [  7111245 7295298 ] conflict with the Patch currently being installed [ 9209238 ]
DB: 11.1.0.7
Application: Oracle EBSR12(12.1.2)
OS: Oracle Linux86*64
Please help me out in this regard.
Regards,

My dear why your angry i am not playing game with you actually we have paid license fee in feb 2013 through the oracle partner but might be some problem from partner end could be the didn't pay to oracle.... so oracle stop the support on My oracle support in first phase but We are still in touch with oracle and oracle partner for solving this issue.
Regards,
for your review i am not telling a lie. :)
Call - Outbound
<Record the details of the call>
Spoke with Customer:
Advised customer that the CSI#: 16697873 has no support confirmed by Oracle Support Sales:
Customer informed that they already engage with their Local Support Sales Rep (Partner:).
They will check with them first. He claimed that they already paid the contract.
I asked customer to update this NTSR once they have the confirmation. Advised customer if he need help, I will create new Non-technical SR for Entitlement to purchase support if they are interested. Need to know if i can proceed to close this NTSR. Customer need time to check with their local sales (partner).
He acknowledged and will update this SR. I will wait for his response.
Edited by: 920138 on May 24, 2013 12:43 AM

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    Kalyan.

    >   *** ERROR => CONNECT failed with sql error '12537' 
    Could you make sure that DB and listener run well? Please also log in OS as SIDADM and run r3trans -d
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