Error during early phase of installation

Hello,
I am facing an error during an installation. Our setup is as follows:
empty Oracle 10.2.0.2 Database on HPUX
Installation of BO Enterprise Server on Linux
To meet expected performance issues and ressource consumption it should be a distributed installation.
When I start the installation script I can enter some values. After adding the database parameters I am getting this error:
Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information. (STU00104)
The error log in the installation directory is not very helpful:
BusinessObjects Enterprise CMS: Unable to connect to the CMS system database ""B01"". Reason: ?Tj?A
Has anyone had an error like this? Do you know whether there are other logfiles that can be forced to show up somehow?
Thanks for hints or ideas,
André

Problem solved: The error has been caused by wrong versions of some database client libraries. Unfortunaly I was not able to find some helpful log entries so it has been a fluke...
Best regards
André

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    We encountered the error above several phases later.  The shadow instance is started and I am able to login with user DDIC.  As detailed in the error message above, function module SUBST_START_BATCHJOB is aborting with error code 10.  Based on what I can interpret from source code of the function module, this seems to indicate that there is a problem with the program values.  The SM21 log indicates that "Program name RSUPGCUAGEN111 is invalid." 
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    Thanks in advance for any assistance,
    Tommye

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    Regards

  • Error during Step14 of Portal installation

    Hi,
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    ORA-03114: not connected to ORACLE
    Errors encountered in the Install process. Installation Aborted.
    I have got this error twice and during the second time, I made sure that I had started the listener using the lsnrctl and I was able to connect as internal, sys and manager through the svrmgrl . I was also able to run the query "Select * from global_name" which returned ORCL.WORLD.
    Please help with this problem.
    Thank you.
    Shakti Saran

    Hy
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    nickk

  • Error during R/3 IDES installation -

    Dear All
    I am trying to install SAP R/3 4.7E IDES on Windows 2003 Enterprise with Oracle 10.2.0.4 version.
    During the database load phase, i am encountering a problem during creation of D010LINF view which is using T0001 table and mentions that the table doesnot exist. I am copying the relevant log here. Also i see a error mentioning that could not access SAPUSER table. Please help
    Log file - SAPVIEW.log
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: START OF LOG: 20100302102935
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#12 $ SAP
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    (DB) INFO: connected to DB
    (DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): WE8DEC
    (DB) ERROR: DDL statement failed
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    DbSlExecute: rc = 103
      (SQL error 942)
      error message returned by DbSl:
    ORA-00942: table or view does not exist
    (DB) INFO: disconnected from DB
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: job finished with 1 error(s)
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: END OF LOG: 20100302102937
    The line showing the SAPUSER error
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    Lokesh

    I am now not receiving the SAPUSER error. The only error i am receiving now is this as per SAPVIEW.log
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    F:\usr\sap\R47\SYS\exe\run/R3load.exe: sccsid @(#) $Id: //bas/640_REL/src/R3ld/R3load/R3ldmain.c#12 $ SAP
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: version R6.40/V1.4
    Compiled Nov 30 2005 20:41:21
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    (DB) INFO: connected to DB
    (DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): WE8DEC
    (DB) ERROR: DDL statement failed
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    DbSlExecute: rc = 103
      (SQL error 942)
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    (IMP) INFO: a failed DROP attempt is not necessarily a problem
    (DB) ERROR: DDL statement failed
    (CREATE VIEW "D010LINF" ( "PROG" , "R3STATE" , "MACH" , "UNAM" , "UDAT" , "UTIME" , "L_DATALG" , "Q_DATALG" , "SDAT" , "STIME" , "MINOR_VERS" , "MAJOR_VERS"  ) AS SELECT T0001."PROGNAME", T0001."R3STATE", T0001."MACH", T0001."UNAM", T0001."UDAT",  T0001."UTIME", T0001."L_DATALG", T0001."Q_DATALG", T0001."SDAT", T0001."STIME", T0001."MINOR_VERS", T0001."MAJOR_VERS" FROM "REPOLOAD" T0001)
    DbSlExecute: rc = 103
      (SQL error 942)
      error message returned by DbSl:
    ORA-00942: table or view does not exist
    (DB) INFO: disconnected from DB
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: job finished with 1 error(s)
    F:\usr\sap\R47\SYS\exe\run/R3load.exe: END OF LOG: 20100302121410
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    Lokesh

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    ============================================
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    ++++++++++++++++++++++++++++++
    C:\usr\sap\DEV\SYS\exe\uc\NTI386\R3load.exe: sccsid @(#) $Id: //bas/700_REL/src/R3ld/R3load/R3ldmain.c#6 $ SAP
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    (DB) INFO: connected to DB
    (DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): UTF8
    (DB) INFO: DOKCLU created #20101202103735
    (RFF) ERROR: invalid checksum in data file "D:\SAPDVD\IDES-Exp 2\EXP2\DATA\DOKCLU.001"
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    ============================================
    Error log from PCL2.log
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    (DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): UTF8
    (DB) INFO: PCL2 created #20101202103740
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    ============================================
    log from import_monitor.java.log
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    Import Monitor jobs: running 1, waiting 2, completed 40, failed 16, total 59.
    Import Monitor jobs: running 2, waiting 1, completed 40, failed 16, total 59.
    Loading of 'SAP0000' import package: OK
    Import Monitor jobs: running 1, waiting 1, completed 41, failed 16, total 59.
    Loading of 'SAPAPPL0_10' import package: OK
    Import Monitor jobs: running 0, waiting 1, completed 42, failed 16, total 59.
    ============================================
    log from sapinst.log
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    Import Monitor jobs: running 2, waiting 9, completed 32, failed 16, total 59.
    Import Monitor jobs: running 3, waiting 8, completed 32, failed 16, total 59.
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    Import Monitor jobs: running 2, waiting 8, completed 33, failed 16, total 59.
    Import Monitor jobs: running 3, waiting 7, completed 33, failed 16, total 59.
    Loading of 'SAPSLOAD' import package: OK
    Import Monitor jobs: running ...
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    ...PAGE 76: Hourly Usage
    ...PAGE 77: Usage by Application, for selected hour
    ...PAGE 78: Page Performance Dashboard
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    > Subprocess starts at 20111209155221
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    7.6.06.10    f\sapdb\sdb\7606
    7.6.06.10    C:\Program Files\sdb\7606
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    May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'
    May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'
    May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'
    May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'
    May 28, 2008 2:50:45 PM  ...onControllerImpl.startUpProcessEngine [Thread[main,5,main]] Path: entering 'startUpProcessEngine'
    May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Processes size:10
    May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Process for Execute AI1
    May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstaller
    May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Looking for additional Properties in file '../templateconfigurator.properties'
    May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Loading of additional Properties-File successful
    May 28, 2008 2:50:46 PM  ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: entering 'execute'
    May 28, 2008 2:50:46 PM  ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: args = input message: CTC
    May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'
    May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok
    May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'
    May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok
    May 28, 2008 2:50:46 PM  ...l.BrokerWriteProfileImpl.writeProfile [Thread[main,5,main]] Path: Entering method
    May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error:
    ERROR      2008-05-28 14:50:46.255 [iaxxinscbk.cpp:282]
               abortInstallation
    CJS-00030  Assertion failed: in
    function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {
        var nw = NWInstall.getSystem(context.get("sid"));
        var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");
        var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";
        var ctcCall = ctcDirFs.concat(ctcExeFile);
        installer.writeTrace("CTC is in" + ctcCall);
        ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());
        var pmgt = new ProcessMgt();
        var app = pmgt.createChildApplication(ctcCall, []);
        var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);
        var user = (new AccountMgt()).getUser(userData.name);
        var env = pmgt.getProcessEnvironment();
        if (installer.onUnix()) {
            env.setUser(user);
        env.setWorkingDirectory(ctcDirFs.getNode());
        env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));
        installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));
        app.setEnvironment(env);
        var retval = app.run([], true);
        ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);
        installer.writeTrace("CTC has been called in Offline Mode.");
    CTC retval is not 0 but 255
    ERROR      2008-05-28 14:50:46.256
               CJSlibModule::writeError_impl()
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR      2008-05-28 14:50:46.257
    FCO-00011  The step callOfflineCTC with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|5|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC was executed with status ERROR
    Edited by: Joe Johnson on May 28, 2008 5:14 PM

    I am also having this issue with the install.  I have read and applied note 1094628 with no luck.  posted below is my log:
    WARNING 2008-08-06 13:32:18.21
    Execution of the command "G:\usr\sap\SOL\DVEBMGS01\j2ee\ctc\LaunchOfflinectc.bat" finished with return code 1. Output:         1 file(s) copied.java.io.BufferedInputStream@58a17083Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstallerAug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Looking for initial Properties in file '../../../config/usagetypes.properties'Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Loading of initial Properties-File successful Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Selected Usages:SolManager:SolManager JavaPerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.pathAug 6, 2008 1:32:16 PM   ...ProviderFactory.initalize(Context)_1! [Thread[main,5,main]] Info: !ConfigManagerProviderFactory.START_TRANSACTION!Aug 6, 2008 1:32:16 PM   ...rovider(ConfigurationProviderFactory) [Thread[main,5,main]] Info: !BrokerRegistry.register!ConfigManagerProviderAug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'Aug 6, 2008 1:32:16 PM   ...onControllerImpl.startUpProcessEngine [Thread[main,5,main]] Path: entering 'startUpProcessEngine'Aug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Processes size:10Aug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Process for Execute AI1Aug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstallerAug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Looking for additional Properties in file '../templateconfigurator.properties'Aug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Loading of additional Properties-File successful Aug 6, 2008 1:32:17 PM   ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: entering 'execute'Aug 6, 2008 1:32:17 PM   ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: args = input message: CTCAug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'Aug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating okAug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'Aug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating okAug 6, 2008 1:32:17 PM   ...l.BrokerWriteProfileImpl.writeProfile [Thread[main,5,main]] Path: Entering methodAug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: Program terminated abnormally
    ERROR 2008-08-06 13:32:18.21
    CJS-00030  Assertion failed: in function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {    var nw = NWInstall.getSystem(context.get("sid"));    var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");    var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";    var ctcCall = ctcDirFs.concat(ctcExeFile);    installer.writeTrace("CTC is in" + ctcCall);    ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());    var pmgt = new ProcessMgt();    var app = pmgt.createChildApplication(ctcCall, []);    var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);    var user = (new AccountMgt()).getUser(userData.name);    var env = pmgt.getProcessEnvironment();    if (installer.onUnix()) {        env.setUser(user);    }    env.setWorkingDirectory(ctcDirFs.getNode());    env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));    installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));    app.setEnvironment(env);    var retval = app.run([], true);    ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);    installer.writeTrace("CTC has been called in Offline Mode.");}CTC retval is not 0 but 1
    ERROR 2008-08-06 13:32:18.21
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR 2008-08-06 13:32:18.21
    FCO-00011  The step callOfflineCTC with step key |NW_Doublestack_CI|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|16|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC was executed with status ERROR .
    I am trying to install Solution manager 7 on Windows 2008 with MS SQL 2005 installed on 2003.  This is a distributed install.
    What am I overlooking?

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