Error during final phase of solution manager install

Question

Hello all...
I have run into a problem in the last step of the solution manager installation.  From the dump below it seems to be trying to locate the jperflib and can't find it...
Any help is greatly appreciated and points will be rewarded.  BTW, we have already implemented note 1094628 and it still fails...
Thanks!
Joe
WARNING    2008-05-28 14:50:46.254
           CJSlibModule::writeWarning_impl()
Execution of the command "/usr/sap/SM1/DVEBMGS00/j2ee/ctc/LaunchOfflinectc.sh" finished with return code 255. Output:
java.io.BufferedInputStream@3d66aa18
May 28, 2008 2:50:43 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstaller
May 28, 2008 2:50:43 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Looking for initial Properties in file '../../../config/usagetypes.properties'
May 28, 2008 2:50:43 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Loading of initial Properties-File successful
May 28, 2008 2:50:43 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Selected Usages:SolManager:SolManager Java
PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path
May 28, 2008 2:50:45 PM  ...ProviderFactory.initalize(Context)_1! [Thread[main,5,main]] Info:
May 28, 2008 2:50:45 PM  ...rovider(ConfigurationProviderFactory) [Thread[main,5,main]] Info: !BrokerRegistry.register!ConfigManagerProvider
May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'
May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'
May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'
May 28, 2008 2:50:45 PM  ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'
May 28, 2008 2:50:45 PM  ...onControllerImpl.startUpProcessEngine [Thread[main,5,main]] Path: entering 'startUpProcessEngine'
May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Processes size:10
May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Process for Execute AI1
May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstaller
May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Looking for additional Properties in file '../templateconfigurator.properties'
May 28, 2008 2:50:46 PM          com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Loading of additional Properties-File successful
May 28, 2008 2:50:46 PM  ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: entering 'execute'
May 28, 2008 2:50:46 PM  ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: args = input message: CTC
May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'
May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok
May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'
May 28, 2008 2:50:46 PM  ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok
May 28, 2008 2:50:46 PM  ...l.BrokerWriteProfileImpl.writeProfile [Thread[main,5,main]] Path: Entering method
May 28, 2008 2:50:46 PM  ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error:
ERROR      2008-05-28 14:50:46.255 [iaxxinscbk.cpp:282]
           abortInstallation
CJS-00030  Assertion failed: in
function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {
    var nw = NWInstall.getSystem(context.get("sid"));
    var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");
    var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";
    var ctcCall = ctcDirFs.concat(ctcExeFile);
    installer.writeTrace("CTC is in" + ctcCall);
    ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());
    var pmgt = new ProcessMgt();
    var app = pmgt.createChildApplication(ctcCall, []);
    var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);
    var user = (new AccountMgt()).getUser(userData.name);
    var env = pmgt.getProcessEnvironment();
    if (installer.onUnix()) {
        env.setUser(user);
    env.setWorkingDirectory(ctcDirFs.getNode());
    env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));
    installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));
    app.setEnvironment(env);
    var retval = app.run([], true);
    ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);
    installer.writeTrace("CTC has been called in Offline Mode.");
CTC retval is not 0 but 255
ERROR      2008-05-28 14:50:46.256
           CJSlibModule::writeError_impl()
MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
ERROR      2008-05-28 14:50:46.257
FCO-00011  The step callOfflineCTC with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|5|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC was executed with status ERROR
Edited by: Joe Johnson on May 28, 2008 5:14 PM

Answer 1

I am also having this issue with the install.  I have read and applied note 1094628 with no luck.  posted below is my log:
WARNING 2008-08-06 13:32:18.21
Execution of the command "G:\usr\sap\SOL\DVEBMGS01\j2ee\ctc\LaunchOfflinectc.bat" finished with return code 1. Output:         1 file(s) copied.java.io.BufferedInputStream@58a17083Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstallerAug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Looking for initial Properties in file '../../../config/usagetypes.properties'Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Loading of initial Properties-File successful Aug 6, 2008 1:32:14 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Selected Usages:SolManager:SolManager JavaPerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.pathAug 6, 2008 1:32:16 PM   ...ProviderFactory.initalize(Context)_1! [Thread[main,5,main]] Info: !ConfigManagerProviderFactory.START_TRANSACTION!Aug 6, 2008 1:32:16 PM   ...rovider(ConfigurationProviderFactory) [Thread[main,5,main]] Info: !BrokerRegistry.register!ConfigManagerProviderAug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'Aug 6, 2008 1:32:16 PM   ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'Aug 6, 2008 1:32:16 PM   ...onControllerImpl.startUpProcessEngine [Thread[main,5,main]] Path: entering 'startUpProcessEngine'Aug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Processes size:10Aug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Process for Execute AI1Aug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstallerAug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Looking for additional Properties in file '../templateconfigurator.properties'Aug 6, 2008 1:32:17 PM           com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Loading of additional Properties-File successful Aug 6, 2008 1:32:17 PM   ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: entering 'execute'Aug 6, 2008 1:32:17 PM   ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: args = input message: CTCAug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'Aug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating okAug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'Aug 6, 2008 1:32:17 PM   ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating okAug 6, 2008 1:32:17 PM   ...l.BrokerWriteProfileImpl.writeProfile [Thread[main,5,main]] Path: Entering methodAug 6, 2008 1:32:17 PM   ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error: Program terminated abnormally
ERROR 2008-08-06 13:32:18.21
CJS-00030  Assertion failed: in function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {    var nw = NWInstall.getSystem(context.get("sid"));    var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");    var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";    var ctcCall = ctcDirFs.concat(ctcExeFile);    installer.writeTrace("CTC is in" + ctcCall);    ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());    var pmgt = new ProcessMgt();    var app = pmgt.createChildApplication(ctcCall, []);    var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);    var user = (new AccountMgt()).getUser(userData.name);    var env = pmgt.getProcessEnvironment();    if (installer.onUnix()) {        env.setUser(user);    }    env.setWorkingDirectory(ctcDirFs.getNode());    env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));    installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));    app.setEnvironment(env);    var retval = app.run([], true);    ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);    installer.writeTrace("CTC has been called in Offline Mode.");}CTC retval is not 0 but 1
ERROR 2008-08-06 13:32:18.21
MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
ERROR 2008-08-06 13:32:18.21
FCO-00011  The step callOfflineCTC with step key |NW_Doublestack_CI|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|16|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC was executed with status ERROR .
I am trying to install Solution manager 7 on Windows 2008 with MS SQL 2005 installed on 2003.  This is a distributed install.
What am I overlooking?