Error During Purchase: Please try again later
We have created an app that has free content and are now trying our first in-app purchase. We've updated the app with the in-app purchase and have gotten Apple's approval and it is now available for download on the App store. The problem we are having is that some users are able to download the in-app purchase folio with no problems, while others are getting this error: "Error During Purchase: Please try again later." We are not seeing any differences between the iPad's/app versions being used. The latest versions of iOS and of the app are producing these inconsistent errors. For the ones having errors, we have tried deleting and reinstalling the app, but still getting the same error message. Any advice on what could be going on?
Bob,
answering your questions:
- Did you use the same Product ID when creating the in-app purchase and publishing the folio?
Yes, I'm using the same Product ID. So, after publishing the folio, it appears at my in-app test.
- Are the retail folios set as public?
If I publish a free issue, I can test the download. The problem is when I set it as retail. The issue and the price appears, but when I try to make the purchase, after I confirm my purchase with an Apple test user, with the [Environment: Sandbox], it says: "ERROR DURING PURCHASE - Please try again later"
- Are your in-app purchases cleared for sale?
I think so. When I published, I've set as Public, Retail and the same Product ID I used at iTunnes Connect. So, when I'm testing at my in-app, the folio appears. Is there any other place I have to go?
Regards,
Filipe.
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